Мне нравится ваша мобильная сеть. Я давно пользуюсь ею. Но так случается,что иногда на счету нет нужной суммы и подключение не возможно. Раньше было ,с чем то утром можно добросить и все подключало,а... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
+ It's cheap + Fast setup - Data speed on network isn't that great compared to my other operator. I frequently have to swap to other SIM when browsing is slow = Customer service is friendly but c... Se mer
Företaget har svarat
Everytime i travel outside and come back to Portugal the call- and internet services takes about 15-20min to connect. The internet download it's always very slow (in or outside Portugal) and sometimes... Se mer
Företaget har svarat
Renewed plan for 12 months at good rates. Slight problem when renewing in that when making payment the system hung and when I tried to make it again said that it had already been processed (which it h... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Kontaktuppgifter
1050-127, Lisbon, Storbritannien
- lycamobile.pt
3,0
Medel
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Lyca Mobile PT
Dear Shahin,
We’re sorry to hear about your experience regarding the very slow internet service. We understand your frustration and apologise for the inconvenience caused.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Customer,
We are so happy to hear that you are very satisfied. Thank you for your wonderful feedback!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Roaming not working in Bangladesh
I am in Bangladesh. I am trying to start roaming but its not working. Not good
8 augusti 2026
Svar från Lyca Mobile PT
Dear Mohammad,
We’re sorry to hear about your experience regarding roaming not working in Bangladesh. We understand the inconvenience this has caused and sincerely apologise.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Internet speed to low
1 augusti 2026
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience regarding the low internet speed. We understand your frustration and apologise for the inconvenience caused.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience with the internet service intermittently not working. We understand your frustration and apologise for the inconvenience caused.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Due to the mistake of your stuff member…
Due to the mistake of your stuff member I lost all my credit
8 augusti 2026
Svar från Lyca Mobile PT
Dear Joanna,
We’re sorry to hear about your experience and the loss of your credit due to an error by our team member. We understand your frustration and sincerely apologise for the inconvenience caused.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Worst service
Worst service. Automatically save your debit/credit cards without consent and always put any plans on auto renewal without permission. Unable to delete multiple cards on lyca website.
8 augusti 2026
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience regarding the card-saving and auto-renewal concerns. We understand your frustration and apologise for the inconvenience caused.
Thank you for sharing your feedback and providing the relevant details. We have noted your concerns, and our team is currently investigating this as a priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Customer,
Thank you for the awesome feedback and the wonderful rating!
We’re committed to making your mobile experience smooth every single day.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience regarding the very slow network and internet service. We understand your frustration and apologise for the inconvenience caused.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
All good not any complains but my…
All good not any complains but my number balance how i use? i can't use this 10£ for renew
8 augusti 2026
Svar från Lyca Mobile PT
Dear Lekhraj,
We appreciate your positive feedback! We understand you have a question about using your balance for renewal. We recommend checking your account's renewal options.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I have purchased 3 lyca boss eSIMs for…
I have purchased 3 lyca boss eSIMs for 4€ each - my husband's worked, mine didn't so I bought another one which also wouldn't connect. I've been trying for 5 hours. Now I'll be leaving Portugal soon and I won't be able to activate it...and I can't speak to anyone. Very frustrating
8 augusti 2026
Svar från Lyca Mobile PT
Dear Bernadette,
We’re sorry to hear about your experience with the eSIM activation and connectivity issues. We understand how frustrating this must be, especially while travelling and after spending several hours trying to resolve the issue.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Steeve,
We're so glad to hear you find our app easy to use! Thank you for your positive feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very slow net
31 juli 2026
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience regarding the very slow internet service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Internet is too slow
Internet is too slow. Useless and waisting money.I want to change others network.
31 juli 2026
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience with the slow internet service and understand your frustration.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
No available 5g network..
31 juli 2026
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience regarding the unavailability of the 5G network. We understand your frustration and apologise for the inconvenience caused.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Very fast and straight to the point
Very fast and straight to the point, never had a better experience with a phone company than with Lyca!
30 juli 2026
Svar från Lyca Mobile PT
Dear Aaron,
We are so happy to hear that our service was fast and efficient for you! We truly appreciate your kind words about your experience with us.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
not working good very bad internet vale…
not working good very bad internet vale de maceira Alfeizerão
30 juli 2026
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience with the poor internet service in Vale de Maceira, Alfeizerão. We understand your frustration and apologise for the inconvenience caused.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Internet speed very poor and no network…
Internet speed very poor and no network many time
7 augusti 2026
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience regarding the poor internet speed and frequent network issues. We understand your frustration and apologise for the inconvenience caused.
Thank you for sharing your feedback and providing the relevant details. We have noted your concerns, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
My data with lyca is very bad with the…
My data with lyca is very bad with the connection in my phone
31 juli 2026
Svar från Lyca Mobile PT
Dear Bijan,
We’re sorry to hear about your experience regarding the poor mobile data connection. We understand your frustration and apologise for the inconvenience caused.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Good well done
31 juli 2026
Svar från Lyca Mobile PT
Dear Customer,
Your loyalty and kind feedback mean the most to our hard-working team.
Thank you for choosing us for reliable service.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Detta är Trustpilot
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