My dissatisfaction is that if I have no internet, I can't top up my account. My friend entered my number correctly and paid the loan to top up my account. And after two days I still don't have the fun... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer Service is a bit poor . Slow to respond They didn’t cancel my renewal despite saying they had . The coverage and speed are good . You need to register your SIM in order to create a pass... Se mer
Företaget har svarat
I am using Lyca Mobile’s Ireland Plus 12M plan, but cannot access roaming data while I am now in Hungary. I had to spend additional money to get the EU Roaming Pass S for the data to work on my phone.... Se mer
Its very helpful and ideal net work for low income group ,Also would like to recomend every one who looks for quick chat at an affordable price.
2,9
Medel
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
You guys should have more deal and…
You guys should have more deal and cheap offer minutes to afg currently it's very expensive
24 september 2026
Svar från Lyca Mobile IE
Dear Customer,
Thank you for sharing your feedback regarding the cost of international calls and available offers. We’re sorry that our current options did not meet your expectations.
Thank you for providing the relevant details. Our team will review your feedback and investigate your concerns as a priority, working to improve your experience at the earliest.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Fergal,
We’re sorry to hear that you’re concerned about the charges. We understand how frustrating it can be when you feel you have been charged more than expected.
Please let us know which charge you are referring to, including the amount and date, so we can review the issue and assist you further.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Catalin,
We are so happy to hear that you found our offerings both nice and affordable. We appreciate your kind words!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Why is there an automatic renewal for…
Why is there an automatic renewal for my plan even when I did not set it there. And when my Data is finished and I buy a 3GB plan why does it have to expire on the same day as my old Data !!!!!!
23 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We’re very sorry to hear about the unexpected automatic renewal of your plan and the frustration caused by the 3GB data add-on expiring on the same day as your existing allowance.
We understand your concern, especially as you did not expect auto-renewal and purchased additional data after your original allowance was exhausted. We will review the renewal settings and the validity of the data add-on to better understand what happened and address your concerns.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Nistor,
We are so pleased to hear that you found our service to be a great value and that your experience was fast and easy. Your positive feedback is truly appreciated!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very difficult to top up
24 september 2026
Svar från Lyca Mobile IE
Dear Jo,
We’re sorry to hear that you’re finding it difficult to top up your Lyca Mobile service. We understand how frustrating it can be when you need to add credit but the top-up process is not straightforward.
Please let us know what issue you experience when trying to top up, such as an error message, payment failure, or the balance not updating, so we can assist yo
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
One of most pathetic service
One of most pathetic service. They will deceive you so beware of their plans and unresponsive uninformed customer care. Never fall for their cheap plans. AVOID LYCA IRELAND.
24 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We understand your disappointment regarding the plan and the support experience you received. We regret that the information provided did not meet your expectations and that you experienced difficulties getting the assistance you needed. Please contact us through our private channel with your Lyca Mobile number and details of your concern, so we can review the matter and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Estimado cliente:
Nos complace saber que nuestro servicio le resultó muy útil y que su experiencia fue rápida y sencilla. ¡Agradecemos enormemente sus comentarios positivos!
Saludos cordiales,
Equipo de Resolución de Reseñas de LycaMobile,
trustpilotreview@lycamobile.com
Worst company ever
Worst company ever. I was charged €20 instead of the €11 promotional rate I signed up for. Contacted support 7 times, and all I got were excuses and irrelevant points that had nothing to do with my case. No refund, no real help, no accountability. Avoid Lyca Mobile Ireland at all costs.
24 september 2026
Omdöme utan inbjudan
Svar från Lyca Mobile IE
Dear Zahra,
We understand your disappointment about being charged €20 instead of the €11 promotional price and the difficulties you experienced after contacting our support team. We regret the inconvenience caused and appreciate you sharing these details.
Please share the Lyca Mobile number and refund reference number through our private channel so we can review the charge and investigate your concerns further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Easy to use .
24 september 2026
Svar från Lyca Mobile IE
Dear Customer,
Thank you for the awesome feedback and the wonderful rating!
We’re committed to making your mobile experience smooth every single day.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
£153 Per Gigabyte for overage
Great value for the service, at least in my area, even if the coverage isn't as good as other providers.
That being said, I cannot in good faith give a positive review to a company that is still doing THIS:
When your data runs out, you're charged over 150 British pounds per gigabyte for overage. That's not the case here in Ireland where local laws prevent companies from absolutely bending over and railing their customers. This is SO 2010, and is unethical. You want this rating adjusted? Stop being predators wherever the law permits it.
24 september 2026
Omdöme utan inbjudan
Svar från Lyca Mobile IE
Dear Roman,
We’re sorry to hear about your concerns regarding data usage and charges, and we sincerely apologise for the inconvenience caused.
To help us investigate and resolve your concern as soon as possible, please share your Lyca Mobile number, email address, and any reference number you may have.
Once we receive these details, our team will review your concern and work to resolve it at the earliest.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
One horrible experience
One horrible experience. Never ever again! I purchased esim card online, registration was not completed because I never received the code via message. Customer support - the worst ever, bot is not understanding you, it was asking for the same code which I never received. First agent hung up on me, I had to go through the useless bot again. The second agent - they do not know how to troubleshoot, he was receiving script and using empty phrases like I am sorry... all over again. While trying to registered my e-sim, I got unsuccesful payment email. I called my bank, they told me all was processed OK on their side, that I have to wait. For me to find out after couple of days the transaction went through. Too little, too late! NEVER EVER AGAIN LYCA MOBILE
17 september 2026
Svar från Lyca Mobile IE
Dear Ivana,
We’re sorry to hear about your experience with the eSIM registration, verification code, payment, and customer support, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concerns and will investigate this as a priority, working to resolve the issues as soon as possible.
Please check your email for any updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Last month buy for 10 euro now i must…
Last month buy for 10 euro now i must buy new plan for 20 euro im not understand
24 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We’re sorry to hear about the confusion regarding your plan and renewal, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concern and will investigate this as a priority, working to clarify the issue and resolve it as soon as possible.
We appreciate your patience and understanding. Please check your email for any updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Worse ever
Super confusing and bad info. Not easy to set up at all and ofc NOONE to call and ask for help. So bad experience, I wish I choosed another provider. Is this good customer service?
24 september 2026
Svar från Lyca Mobile IE
Dear Henk,
We sincerely apologize for the confusing setup process and the difficulty you experienced in getting assistance. We understand your frustration and regret that your experience was not positive. We are actively working to improve our support channels and setup guides.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Data of 30 gb not enough for 1 month…
Data of 30 gb not enough for 1 month and also very slow .
23 september 2026
Svar från Lyca Mobile IE
Dear Muhammad,
We’re sorry to hear about the limited data allowance and slow internet speeds you’ve experienced, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concerns and will investigate this as a priority, working to resolve the issue as soon as possible.
We appreciate your patience and understanding. Please check your email for any updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Charuhas,
We’re sorry to hear that you’re unhappy with your experience, and we sincerely apologise for the inconvenience caused.
Please elaborate on the issue you’re experiencing through our personal channel at trustpilotreview@lycamobile.com. This will allow our team to review your concern in detail and assist you as soon as possible.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Customer,
We love having you with us, and we appreciate you taking a moment to drop such kind words.
Your support keeps us going strong!
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
It's amazing 👏 🤩
It is a good company overall, but the data runs out or expires before the expected timeframe.
23 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We appreciate your positive feedback! We understand your concern about data usage and expiration. We are always working to improve our services and ensure a seamless experience for all our users.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Customer,
We're truly sorry to hear about the poor network coverage and sudden drops you've experienced. We understand how frustrating this can be, and we sincerely apologize for the inconvenience. We've noted your concern and our team will investigate this issue as a priority to improve your service.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Easy to use and top up
Easy to use and top up, with convenient pricing and good service quality compared with other telecom companies.
23 september 2026
Svar från Lyca Mobile IE
Dear customer,
We're so happy to hear you find our services easy to use and our pricing convenient! We truly appreciate your positive feedback and thank you for choosing us.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.