My dissatisfaction is that if I have no internet, I can't top up my account. My friend entered my number correctly and paid the loan to top up my account. And after two days I still don't have the fun... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer Service is a bit poor . Slow to respond They didn’t cancel my renewal despite saying they had . The coverage and speed are good . You need to register your SIM in order to create a pass... Se mer
Företaget har svarat
I am using Lyca Mobile’s Ireland Plus 12M plan, but cannot access roaming data while I am now in Hungary. I had to spend additional money to get the EU Roaming Pass S for the data to work on my phone.... Se mer
Its very helpful and ideal net work for low income group ,Also would like to recomend every one who looks for quick chat at an affordable price.
2,9
Medel
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It's amazing 👏 🤩
It is a good company overall, but the data runs out or expires before the expected timeframe.
23 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We appreciate your positive feedback! We understand your concern about data usage and expiration. We are always working to improve our services and ensure a seamless experience for all our users.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Customer,
We're truly sorry to hear about the poor network coverage and sudden drops you've experienced. We understand how frustrating this can be, and we sincerely apologize for the inconvenience. We've noted your concern and our team will investigate this issue as a priority to improve your service.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Easy to use and top up
Easy to use and top up, with convenient pricing and good service quality compared with other telecom companies.
23 september 2026
Svar från Lyca Mobile IE
Dear customer,
We're so happy to hear you find our services easy to use and our pricing convenient! We truly appreciate your positive feedback and thank you for choosing us.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I bought data yesterday and it is not…
I bought data yesterday and it is not working today
23 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We’re sorry to hear that the data bundle you purchased yesterday is not working today. We have refreshed your network settings. Kindly restart your device and check your mobile data now.
Please let us know whether the data is working after the refresh.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
It’s very slow end bud experience i m…
It’s very slow end bud experience i m no happy
22 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We’re sorry to hear that you’ve had a slow and disappointing experience with the service. We understand how frustrating it is when the connection does not perform as expected.
Please let us know the specific issue you’re experiencing, such as slow internet, poor signal, or problems with calls, so we can investigate and assist you further.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Not good..service is very bad
22 september 2026
Svar från Lyca Mobile IE
Dear Shebul,
We’re sorry to hear that you’re unhappy with the service. We understand your frustration and regret that your experience has not met your expectations.
Please let us know the specific issue you’re experiencing so we can investigate it and assist you further.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Automatically my top up went to bolt on…
Automatically my top up went to bolt on and expired same day
21 september 2026
Svar från Lyca Mobile IE
Dear Priya,
We’re sorry to hear that your top-up was automatically used for an add-on and then expired on the same day. We understand how frustrating it is to see your credit used without expecting this to happen.
Please provide the date and amount of the top-up and, if available, a screenshot showing the add-on and expiry details so we can investigate the transaction and assist you further.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear customer,
We appreciate you sharing your feedback about our customer support. We are truly sorry to hear that your experience was not satisfactory. We are actively working to improve our services.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
A good data experience
22 september 2026
Svar från Lyca Mobile IE
Dear customer,
We are delighted to hear that you had such a positive experience with our data services. Your satisfaction is very important to us, and we appreciate you sharing your feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I can't change the payment method for…
I can't change the payment method for my active subscription.
5 september 2026
Svar från Lyca Mobile IE
Dear Damian,
We understand your frustration regarding the payment method for your active subscription. We are actively working to improve our system.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very bad data
Very bad data - internet connection, should restart phone several times every day. Support team not recognised problem with network. For all my family the same problem. After few weeks change network operator.
21 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We’re sorry to hear about the ongoing data and network issues you and your family experienced, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concerns and will investigate this as a priority, working to resolve the issue as soon as possible.
We appreciate your patience and understanding. Please check your email for any updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
easy website and great service!
22 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We're so happy to hear you found our website easy to use and experienced great service! We appreciate your kind words.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Customer,
We are so pleased to hear that you found our service to be a great value and that your experience was fast and easy. Your positive feedback is truly appreciated!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
You’ve throttled my internet even…
You’ve throttled my internet even though I’m paying for unlimited data. So I payed for a bolt on for 20gb and yet you still haven’t stopped throttling my internet. On top of that I submitted a ticket with you to fix the fact that I cannot send sms texts despite using your SIM card and you haven’t fixed that either
21 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We’re truly sorry to hear about the issues with your internet speed and SMS service. We understand how frustrating it must be to experience these problems despite having an active plan and an existing support request, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concerns and will investigate this as a priority, working to resolve the issues as soon as possible.
Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
My subscription went from 11€ to 13.50
My subscription went from 11€ to 13.50
I feel very bad
21 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We’re truly sorry to hear about your concerns regarding the change in your subscription price. We understand how disappointing this must have been, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concern and will investigate this as a priority, working to resolve the issue as soon as possible.
Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
The customer service agent was so…
The customer service agent was so helpful
18 september 2026
Omdöme utan inbjudan
Svar från Lyca Mobile IE
Dear Customer,
We're so happy to hear our team provided such helpful service. We appreciate your kind words!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear customer,
We're so glad to hear our team provided you with a positive experience. Thank you for your kind words!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I’m experiencing last 10 day is not…
I’m experiencing last 10 day is not working the internet.
6 months I was using unlimited data 28 days .
But before the time the internet is not working.
I felt so bad
21 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We’re truly sorry to hear that your internet service has stopped working before the end of your plan. We understand how frustrating and disappointing this must have been, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concern and will investigate this as a priority, working to resolve the issue as soon as possible.
Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear customer,
We appreciate your feedback regarding our service. We understand your frustration about making calls with the national bundle. We are always working to improve our offerings.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Impossible to chat to a live person
Impossible to chat to a live person. Unable to cancel my purchase which was done in error. By mistake ordered an esim which will not work on my phone. The AI bot cannot handle my request to cancel the order and allow me to get a regular sim card. They pretend to use a live person but the menu is all AI driven with no obvious connection to a real person to help resolve the issue. This is terrible service and not fit for purpose. The response was this "Dear Thomas,
We’re truly sorry to hear that you experienced slow loading times. We understand how frustrating this can be, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concern and will investigate this as a priority, working to resolve the issue as soon as possible." which has nothing to do with my problem I raised. Clearly this company doesn't care!
21 september 2026
Svar från Lyca Mobile IE
Dear Thomas,
We’re truly sorry to hear that you experienced slow loading times. We understand how frustrating this can be, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concern and will investigate this as a priority, working to resolve the issue as soon as possible.
We appreciate your patience and understanding. Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.