Customer Service is a bit poor . Slow to respond They didn’t cancel my renewal despite saying they had . The coverage and speed are good . You need to register your SIM in order to create a pass... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am using Lyca Mobile’s Ireland Plus 12M plan, but cannot access roaming data while I am now in Hungary. I had to spend additional money to get the EU Roaming Pass S for the data to work on my phone.... Se mer
Changed my plan via an sms message received. Was easy to swap and pay via credit card. Confirmation email also received quickly. Happy with the service, especially as being abroad for the moment.
Företaget har svarat
Its very helpful and ideal net work for low income group ,Also would like to recomend every one who looks for quick chat at an affordable price.
2,9
Medel
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
You need clear details on packages
You need better explanations on your international packages... It's not always clear how they will work when you travel from your home country on holidays to an EU country. Specifically what is still covered by the package while you are on holidays abroad.
26 september 2026
Svar från Lyca Mobile IE
Dear Richie,
We’re sorry to hear that the information regarding our international packages was not clear and sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. We understand your concern regarding the coverage and usage of your package while travelling abroad. Our team will investigate this as a priority and work to improve your experience at the earliest.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Prezado(a) Cliente,
Ficamos muito felizes em saber que você considerou nosso serviço de excelente custo-benefício e que sua experiência foi rápida e fácil. Seu feedback positivo é muito importante para nós!
Atenciosamente,
Equipe de Resolução de Avaliações da LycaMobile,
trustpilotreview@lycamobile.com
A lica mobile está de parabéns
I arrived in Europe on August 31st, and entered a store I bought the sim card from lica mobile, they had already told me about other telephone operators, mad I preferred to buy online from lica I didn't know, but it was the best choice I made, it works perfectly well everywhere I go, today people had told me about the other cell phone companies contact me to ask where they also buy the sim from lica mobile, summary I am very satisfied thank you to lica mobile for this support
26 september 2026
Svar från Lyca Mobile IE
Dear Marcelo,
We are so pleased to hear about your positive experience with our mobile service during your trip to Europe! It is wonderful to know that our SIM card worked perfectly for you everywhere you went. We truly appreciate you sharing your satisfaction and for recommending us to others. Your feedback is incredibly valuable to us.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
That's the worst service ever
That's the worst experience ever. I always face the issue when I try to renew my plan. Today my previous plan was expiring so I purchased a new plan for 4 months but it is not showing my new plan instead the expired plan is showing. So I am not able to use the new plan. Last time same issue happend and I contacted to the customer support than they activated that but today is Sunday so no support available. Don't understand why not make it easy if someone purchased the new plan why they need to call to the support every time to activate the plan. Why can't make it simple ?? That's so frustrating I bought the plan still can't use that. Anyway so done with lyca so get my sim port in different company.
27 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We’re sorry to hear about the repeated difficulties with renewing and activating your plan, and sincerely apologise for the frustration caused.
Thank you for providing the relevant details. We understand your concern regarding the new plan not appearing despite the purchase and the difficulty in accessing support. Our team will investigate this as a priority and work to resolve the issue at the earliest.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
When traveling abroad be careful not to…
When traveling abroad be careful not to trust Lyca mobile's roaming offer.
I travelled to Canada and on arrival in Toronto received a roaming offer which I purchased.
Unfortunately, I was not able to use the minutes/ data despite receiving support. It turned out that the offer was for USA and not Canada.
I requested a refund within 24h of purchase and received confirmation that it would be processed.
A month later I was told that refund could not be offered because the roaming pack had expired.
I am generally happy with Lyca Service but on this occasion I feel scammed.
1 september 2026
Omdöme utan inbjudan
Svar från Lyca Mobile IE
Dear Wolfarm,
We’re sorry to hear about the difficulties you experienced with the roaming pack and refund request, and sincerely apologise for the inconvenience caused.
To help us investigate and resolve this as a priority, please share your Lyca Mobile number, email address, and any reference number you may have via our personal channel at trustpilotreview@lycamobile.com.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
You renewed automatically without…
You renewed automatically without confirming it with me first so I am not happy
26 september 2026
Svar från Lyca Mobile IE
Dear Sinead,
We’re sorry to hear about your concern regarding the automatic renewal and sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. We understand your concern regarding the renewal being processed automatically. Our team will investigate this as a priority and work to resolve your concern at the earliest.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
very expensive for calling
very expensive for calling outside the country, support really you cannot get them,no warning for less credit ..etc
lycamobile is not good as it was years ago
26 september 2026
Svar från Lyca Mobile IE
Dear Saidi,
We’re sorry to hear about your concerns regarding international calling charges, support availability and credit notifications, and sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. We understand your concerns and our team will investigate these matters as a priority and work to resolve your concerns at the earliest.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Ușor si rapid la incarcare
25 september 2026
Svar från Lyca Mobile IE
Stimate client,
Ne bucurăm foarte mult să auzim că ați considerat serviciul nostru o ofertă excelentă și că experiența dumneavoastră a fost rapidă și ușoară. Feedback-ul dumneavoastră pozitiv este cu adevărat apreciat!
Cu cele mai bune gânduri,
Echipa de soluționare a recenziilor LycaMobile,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Piotr,
We are so glad to hear you enjoyed your experience with us. We truly appreciate your kind words and positive feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
You guys should have more deal and…
You guys should have more deal and cheap offer minutes to afg currently it's very expensive
24 september 2026
Svar från Lyca Mobile IE
Dear Customer,
Thank you for sharing your feedback regarding the cost of international calls and available offers. We’re sorry that our current options did not meet your expectations.
Thank you for providing the relevant details. Our team will review your feedback and investigate your concerns as a priority, working to improve your experience at the earliest.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Fergal,
We’re sorry to hear that you’re concerned about the charges. We understand how frustrating it can be when you feel you have been charged more than expected.
Please let us know which charge you are referring to, including the amount and date, so we can review the issue and assist you further.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Catalin,
We are so happy to hear that you found our offerings both nice and affordable. We appreciate your kind words!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Why is there an automatic renewal for…
Why is there an automatic renewal for my plan even when I did not set it there. And when my Data is finished and I buy a 3GB plan why does it have to expire on the same day as my old Data !!!!!!
23 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We’re very sorry to hear about the unexpected automatic renewal of your plan and the frustration caused by the 3GB data add-on expiring on the same day as your existing allowance.
We understand your concern, especially as you did not expect auto-renewal and purchased additional data after your original allowance was exhausted. We will review the renewal settings and the validity of the data add-on to better understand what happened and address your concerns.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Nistor,
We are so pleased to hear that you found our service to be a great value and that your experience was fast and easy. Your positive feedback is truly appreciated!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very difficult to top up
24 september 2026
Svar från Lyca Mobile IE
Dear Jo,
We’re sorry to hear that you’re finding it difficult to top up your Lyca Mobile service. We understand how frustrating it can be when you need to add credit but the top-up process is not straightforward.
Please let us know what issue you experience when trying to top up, such as an error message, payment failure, or the balance not updating, so we can assist yo
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
One of most pathetic service
One of most pathetic service. They will deceive you so beware of their plans and unresponsive uninformed customer care. Never fall for their cheap plans. AVOID LYCA IRELAND.
24 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We understand your disappointment regarding the plan and the support experience you received. We regret that the information provided did not meet your expectations and that you experienced difficulties getting the assistance you needed. Please contact us through our private channel with your Lyca Mobile number and details of your concern, so we can review the matter and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Estimado cliente:
Nos complace saber que nuestro servicio le resultó muy útil y que su experiencia fue rápida y sencilla. ¡Agradecemos enormemente sus comentarios positivos!
Saludos cordiales,
Equipo de Resolución de Reseñas de LycaMobile,
trustpilotreview@lycamobile.com
Worst company ever
Worst company ever. I was charged €20 instead of the €11 promotional rate I signed up for. Contacted support 7 times, and all I got were excuses and irrelevant points that had nothing to do with my case. No refund, no real help, no accountability. Avoid Lyca Mobile Ireland at all costs.
24 september 2026
Omdöme utan inbjudan
Svar från Lyca Mobile IE
Dear Zahra,
We understand your disappointment about being charged €20 instead of the €11 promotional price and the difficulties you experienced after contacting our support team. We regret the inconvenience caused and appreciate you sharing these details.
Please share the Lyca Mobile number and refund reference number through our private channel so we can review the charge and investigate your concerns further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Easy to use .
24 september 2026
Svar från Lyca Mobile IE
Dear Customer,
Thank you for the awesome feedback and the wonderful rating!
We’re committed to making your mobile experience smooth every single day.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
£153 Per Gigabyte for overage
Great value for the service, at least in my area, even if the coverage isn't as good as other providers.
That being said, I cannot in good faith give a positive review to a company that is still doing THIS:
When your data runs out, you're charged over 150 British pounds per gigabyte for overage. That's not the case here in Ireland where local laws prevent companies from absolutely bending over and railing their customers. This is SO 2010, and is unethical. You want this rating adjusted? Stop being predators wherever the law permits it.
24 september 2026
Omdöme utan inbjudan
Svar från Lyca Mobile IE
Dear Roman,
We’re sorry to hear about your concerns regarding data usage and charges, and we sincerely apologise for the inconvenience caused.
To help us investigate and resolve your concern as soon as possible, please share your Lyca Mobile number, email address, and any reference number you may have.
Once we receive these details, our team will review your concern and work to resolve it at the earliest.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.