Customer Service is a bit poor . Slow to respond They didn’t cancel my renewal despite saying they had . The coverage and speed are good . You need to register your SIM in order to create a pass... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am using Lyca Mobile’s Ireland Plus 12M plan, but cannot access roaming data while I am now in Hungary. I had to spend additional money to get the EU Roaming Pass S for the data to work on my phone.... Se mer
Its very helpful and ideal net work for low income group ,Also would like to recomend every one who looks for quick chat at an affordable price.
Changed my plan via an sms message received. Was easy to swap and pay via credit card. Confirmation email also received quickly. Happy with the service, especially as being abroad for the moment.
Företaget har svarat
2,9
Medel
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Lyca Mobile IE
Dear Customer,
We’re sorry to hear that your internet service is not working despite purchasing a plan, and sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team will investigate your concern as a priority and work to identify the cause and resolve the issue as soon as possible.
We appreciate your patience and understanding while our team works to resolve this matter.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
My15euro data bundle is not activated
29 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We’re sorry to hear that your data bundle has not been activated, and sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team will investigate your concern as a priority and work to identify the cause and resolve the issue as soon as possible.
We appreciate your patience and understanding while our team works to resolve this matter.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I have been a customer of yours for…
I have been a customer of yours for nearly six months, and what matters to me is that I feel safe with you. Thank you.
29 september 2026
Svar från Lyca Mobile IE
Dear Ines,
We are so glad to know you feel safe with us. Your trust means a lot, and we appreciate your kind words.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca mobile keep taking money out of my…
Lyca mobile keep taking money out of my account even though I have asked them on two separate occasions not to. I don't have their sim anymore but still they take payments.
I will certainly never use their sims again and would never recommend them to anyone!
23 juli 2026
Svar från Lyca Mobile IE
Dear Horry,
We’re sorry to hear about the concerns regarding payments being taken from your account despite your previous requests and sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team will investigate your concern as a priority and work to identify the cause and resolve the issue as soon as possible.
We appreciate your patience and understanding while our team works to resolve this matter.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Prezado(a) Cliente,
Agradecemos o excelente feedback e a ótima avaliação! Nosso compromisso é tornar sua experiência mobile a melhor possível todos os dias.
Atenciosamente,
Equipe de Resolução de Avaliações da Lyca Mobile,
trustpilotreview@lycamobile.com
It’s great as a beginner SIM card but…
It’s great as a beginner SIM card but not great for long term !
Customer service is not great and no much offers, application is not user friendly!
27 september 2026
Svar från Lyca Mobile IE
Dear Thomson,
We’re sorry to hear that, while you found the SIM suitable as a beginner option, you were disappointed with the service for long-term use. We understand your concerns about customer support, the limited offers, and the app not being user-friendly.
We appreciate you sharing this feedback and regret that the overall experience has not met your expectations. Your comments will be shared with the relevant teams for review and improvement.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
When our plans finish and we still have…
When our plans finish and we still have data left over it just goes so you guys can add that data to the next plan instead of just removing it altogether because that’s making other people move to different business
29 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We’re sorry to hear that any unused data is lost when your plan expires. We understand your frustration and your suggestion that remaining data should be carried over to the next plan instead of being removed.
We appreciate you sharing this feedback and understand your concern that the current policy may encourage customers to consider other providers. Your suggestion will be shared with the relevant team for review and consideration.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Manageable but not the best network…
Manageable but not the best network sometimes too slow
28 september 2026
Svar från Lyca Mobile IE
Dear Sarah,
We’re sorry to hear that the network is only manageable and can sometimes become too slow. We understand how frustrating it can be when the connection does not consistently meet your needs.
Please provide your Lyca Mobile number and the location or postcode where you experience the slow speeds so we can investigate the network coverage and assist you further.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile IE
Dear Customer,
We’re sorry to hear that your SIM card is not working. Could you please elaborate on the issue and let us know exactly what is not working — calls, SMS, mobile data, or the network signal?
Please also let us know if you see any error message on your phone. A screenshot of the issue can help us investigate further.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Great Network and low cost
Great network, but some time with room closed with windows facing network issue.
28 september 2026
Svar från Lyca Mobile IE
Dear Deepanshu,
Thank you for your positive feedback regarding our network and affordable services. We’re sorry to hear that you sometimes experience network issues when indoors, and sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team will investigate your concerns as a priority and work to identify the cause and resolve the issue as soon as possible.
We appreciate your patience and understanding while our team works to resolve this matter.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Uppour are very bad with your network…
Uppour are very bad with your network your thiefs
28 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We’re sorry to hear about your concerns regarding the network service and sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team will investigate your concerns as a priority and work to identify the cause and resolve the issue as soon as possible.
We appreciate your patience and understanding while our team works to resolve this matter.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Good signals and coverage
Good signals and coverage. Did not face any issue.
25 september 2026
Omdöme utan inbjudan
Svar från Lyca Mobile IE
Dear Isobel,
We are so pleased to hear that you've had such a positive experience with our service. Your satisfaction with our signals and coverage is truly appreciated!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
You dont help anyone this is a pos
Everything, you make these appa and websites to make it harder for people and shame on you
28 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We’re sorry to hear about your experience with our app and website,and sincerely apologise for the frustration caused.
Thank you for providing the relevant details. We understand your concerns and our team will investigate this as a priority to identify the cause and work towards resolving the issue at the earliest.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Not working
28 september 2026
Svar från Lyca Mobile IE
Dear Viorela,
We’re sorry to hear that your service is not working as expected and sincerely apologise for the inconvenience caused.
To help us understand your concern and investigate it further, please elaborate on the issue via our personal channel at trustpilotreview@lycamobile.com.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I swear they do this on purpose where…
I swear they do this on purpose where they have the core plan's expiry. So if you renew it get's expired immediately with the initial date. Auto renewal was on. Can't get a refund. All the 20GB data I bought was spent for no reason. I want my money back. And I want a different provider.
27 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We’re sorry to hear about the concerns regarding your plan renewal, expiry and data usage, and sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. We understand your concern regarding the renewal and refund request. Our team will investigate this as a priority and work to resolve your concerns at the earliest.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I payed and the internet is not…
I payed and the internet is not working, is not the first time that this happens.
27 september 2026
Svar från Lyca Mobile IE
Dear Customer,
We’re sorry to hear that your internet service is not working despite the payment being completed, and sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. We understand your concern, especially as you have experienced this issue before. Our team will investigate this as a priority and work to identify the cause and resolve the issue at the earliest.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Im not recieving sms even after paid 10…
Im not recieving sms even after paid 10 euro for bundle
27 september 2026
Svar från Lyca Mobile IE
Dear Arabella,
We’re sorry to hear that you’re unable to receive SMS messages after purchasing a bundle and sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team will investigate this as a priority and work to identify the cause and resolve the issue at the earliest.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I recharged it today but still I’m not…
I recharged it today but still I’m not able to use Internet also my payment history doesn’t show the history of this recharge but I got a mail telling that it’s successful I don’t understand it…
27 september 2026
Svar från Lyca Mobile IE
Dear Anugraha,
We’re sorry to hear about the difficulties you experienced after completing your recharge and sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. We understand your concern regarding the successful payment confirmation and the recharge not appearing in your payment history or providing internet access. Our team will investigate this as a priority and work to resolve the issue at the earliest.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I got two automatically debits from…
I got two automatically debits from lycamobile and I did not subscribe to this is can't do anything because I no longer have that sim card number so I had to freeze my card
13 augusti 2026
Svar från Lyca Mobile IE
Dear Customer,
We’re sorry to hear about the unexpected automatic debits and sincerely apologise for the inconvenience and concern caused.
Thank you for providing the relevant details. We understand your concern regarding the unauthorised debits and the difficulties caused by no longer having access to the SIM. Our team will investigate this as a priority and work to resolve your concern at the earliest.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
You need clear details on packages
You need better explanations on your international packages... It's not always clear how they will work when you travel from your home country on holidays to an EU country. Specifically what is still covered by the package while you are on holidays abroad.
26 september 2026
Svar från Lyca Mobile IE
Dear Richie,
We’re sorry to hear that the information regarding our international packages was not clear and sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. We understand your concern regarding the coverage and usage of your package while travelling abroad. Our team will investigate this as a priority and work to improve your experience at the earliest.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.