I had to change campsites 2days before arriving, the lady I spoke to at LUX went above & beyond to make sure we were placed on the correct site, she was amazing using her own time out of hours. I can... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The camp site was lovely but our cabin was dreadful the seating was completely damaged the bed had 2 different sized mattresses on it which stunk The shower changed from burning hot to freezing co... Se mer
Företaget har svarat
Our actual holiday is still 3 weeks away, therefore this review is purely on the company we booked it with. I have not even one negative comment on this. I requested to add BBQ in addition to our book... Se mer
Företaget har svarat
Had a problem due to the corona virus, flights to Italy cancelled, had accommodation changed to Spain with no extra cost Will definitely use Lux again, probably to Italy next year Haven't been on t... Se mer
Företagsinformation
Skrivet av företaget
At lux-camp.co.uk you can choose from a large range of accommodations. From luxurious mobile homes to lodge tents at more than 1000 of Europe’s fines campsites. With LuxCamp you can experience luxury camping in Languedoc or camping in a mobile home at Lake Garda – we have all the best camping destinations throughout all of Europe. Book the perfect family holiday online at lux-camp.co.uk today.
Kontaktuppgifter
Bijster 13, 4817 HZ, BREDA, Nederländerna
- 01506 674726
- info@lux-camp.co.uk
- lux-camp.co.uk
4,4
Utmärkt
211 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Straight forward and fast response
20 april 2023
Just work brilliantly!
Just work brilliantly!
No hassle, stress or any difficulties. Finally using the voucher from 2020 and the 5% discount they added to any booking.
Been excellent throughout
14 april 2023
The accommodation was easy to book and…
The accommodation was easy to book and the information provided in the website was helpful.
11 mars 2023
Booking error quickly resolved
Recently priced up a holiday package online with Lux and accidentally managed to confirm my booking. Lux were very understanding and quick to resolve the matter without issue.
11 mars 2023
Booking this site was straight forward…
Booking this site was straight forward with no strange tick boxes, a pleasure to use.
5 mars 2023
A good experience when booking
Easy to navigate. The information was very helpful especially the birdseye view layout of the campsite and accommodation. A good selection of photos, but could do with a few more especially of the pool area.
6 mars 2023
Easy to book fantastic communication
Very professional and easy to book, amazing communication informing us of everything we need to know. Thank you.
1 mars 2023
The book of experience was very easy
The book of experience was very easy. The site looks beautiful. Hopefully it will be okay. Everything went well thank you very much
28 februari 2023
Really fantastic cistomer service
Really fantastic customer service, and delivered far quicker than expected taking out any hard work for me. Thanks very much for making our booking experience so easy Hepzaba!!
25 februari 2023
Good website and good customer support
Good website although being able to add to a wishlist would have been helpful. Good customer support
12 februari 2023
Intollerant now perfect
13 februari 2023
I wouldn't give any stars if possible…
I wouldn't give any stars if possible my holiday was booked for 7 month 5 month before my holiday I got an email telling.g me they had to cancel my booking as there was no availability so refunded my deposit 4 days later they emailed again saying sorry there is availability but it is 159 pound dearer absolutely disgusting there was 3 family's very upset as it was all of us
2 januari 2023
Svar från LuxCamp
Dear Jenkinson family, Thank you for your review and feedback! I see you have made a prebooking for a Standard Pitch on campsite Platja Cambrils. In the confirmation that times we have mentioned the following: Please note: Your pre-booking is not yet final, please note that availability and prices are currently no guarantee.
As we are working together with partners and campsites we are dependent on them for prices and availability. unfortunately we have no influence on that. Iam sorry that you very upset about the changes in price. In case you have any further questions, please contact us though our portal on the website. Kind regards, Karin Team Luxcamp
The website was easy to use.
1 februari 2023
Easy to book
Easy to book . Good communication after booking.
It would be nice if we could see a plan of the site exact pitch locations.
31 januari 2023
Svar från LuxCamp
Dear Sharon, Thank you for your 5-star review and feedback. We have maps per partner. If you wish to receive a map from campsite l' Ocean Breton please sent us a message through our website. Kind regards, Karin Team Luxcamp
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