easy to book, but a local currency converter would have been good
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I wish I could have used the Bula pass but the amounts of days didn’t make it worth it. I also would have liked to book my itinerary in one as there are way. Thanks for letting me know about the “A... Se mer
Företaget har svarat
It is simple and clear, But it should be able to save the information and no need to re-input again if we need to purchase more items
Företaget har svarat
Good - wouldn’t take my card twice before it eventually took it but everything else fine
Företaget har svarat
Företagsinformation
Skrivet av företaget
The Smartest Way to Navigate the Fiji Islands, since 2018. Fiji-bookings.com is the leading independent search and booking engine dedicated to Fiji travel. We are the comprehensive technology platform that brings Fiji to your fingertips, with a core focus of solving the complexity of island hopping. Fiji-bookings provides you a single, unbiased hub to compare routes, combine schedules, and secure tickets across multiple providers and routes in one seamless transaction. Planning a Fiji island-hopping adventure used to involve juggling different timetables, operators, and payment systems. We solve this by aggregating Fiji’s major transport networks - from large ferry operators such as South Sea Cruises to private local water taxis - into one transparent comparison and booking tool. Whether you need a fast ferry to the Yasawas, a water taxi in the Mamanucas, or a multi-stop itinerary, our engine allows you to see all your options side-by-side, ensuring you get the best route and the price without visiting multiple websites. We empower travelers with choice and control. Our secure platform handles the booking technology, instant e-ticketing, and global payments, while our verified local operators handle the journey. This clear separation ensures that your booking process is efficient, secure, and consistently backed by a professional support team based in Europe and Oceania. Join the tens of thousands of smart travelers who have used Fiji-bookings.com to island hop, so you can focus on what matters: enjoying the bucketlist destination that is Fiji!
Kontaktuppgifter
Nederländerna
- office@fiji-bookings.com
- fiji-bookings.com
4,3
Utmärkt
22 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Fiji Bookings
Thanks for your 4 star rating and constructive feedback! You'll be pleased to hear we are actually working on that right now and this new functionality should be available in a week or 2. We aim to continually improve!
Very easy to book
12 mars 2026
Good
Good - wouldn’t take my card twice before it eventually took it but everything else fine
28 februari 2026
Svar från Fiji Bookings
We appreciate the great rating! It is frustrating when technology does not cooperate on the first try. While these processing delays are usually down to external bank connections, we are glad it eventually went through and that you had a good experience otherwise.
The Bula pass is very easy to book
The Bula pass is very easy to book, and a great concept.
One of the workers named Sarah helt us a lot, and is very sweet and understandig.
I can highly recomend the bula pass, to anyone wishing to travel the yasawa Islands of Fiji :)
19 februari 2026
Omdöme utan inbjudan
So easy to book the catamaran online.
So easy to book the catamaran online to the island of Tokoriki and back to Port Denarau.
11 februari 2026
Almost lost my boat
Almost lost my boat, the booking was not confirmed. They couldn't find my booking, what made we board last minute, with loads of stress
7 februari 2026
Svar från Fiji Bookings
We are sorry to hear about the stress you experienced at the port. To clarify for other travelers: this review concerns the on-site check-in process managed by ferry staff, not our booking platform. All bookings made through our site are digitally confirmed and transmitted to the ferry's system at the time of purchase.
We are currently investigating why the operator’s staff at the dock had difficulty locating your valid reservation, which is an exceptionally unusual occurrence.
While we are assisting in finding the root cause, please note that the boarding experience is entirely under the domain of the ferry operator, and not a reflection of our service as an online booking platform.
Bula
I wish I could have used the Bula pass but the amounts of days didn’t make it worth it. I also would have liked to book my itinerary in one as there are way.
Thanks for letting me know about the “Add more trips feature”, I will use that in the future
4 februari 2026
Svar från Fiji Bookings
Thank you for your feedback! Regarding the Bula Pass, we agree that it’s not always the right fit for every itinerary, as the set durations are determined by the ferry operator.
Regarding your booking experience, it sounds like you may have missed our 'ADD MORE TRIPS' button in the booking cart (right next to the 'Complete Booking' button). We are currently the only platform that allows travelers to bundle various Fiji operators and different routes into one single transaction.
By using this feature, you can build your entire itinerary in one go and receive a single, consolidated confirmation. Because you made several separate bookings instead of using the cart feature, our system treated them as individual orders, which resulted in those multiple emails.
We’re sorry you missed that functionality this time, but we hope this tip helps other travelers looking to keep their island-hopping logistics in one place!
Great booking, lots of choice on times and destinations
The booking process was great. They had the routes we needed and we could book transfers from the resorts.
2 februari 2026
Svar från Fiji Bookings
We feel that a 1-star review is a totally unfair reflection of our service for a situation apparently caused by a customer oversight during checkout.
We have reached out to you several times via email to resolve this misunderstanding, but we have yet to receive a response. To clarify the facts for the public:
Currency Oversight: There has been no "overcharge." Our website exclusively uses Euro (€) currency, which is clearly displayed at every stage of the booking process. The total on your statement is simply your bank’s conversion of that Euro amount into your home currency.
Price Integrity: Our rates are set to match the Fiji Dollar (FJD) pricing provided by the local ferry operators. You are paying the same market rate you would find with any other vendor; the only difference is the transaction currency.
Regulated Business: We are a long-established travel company operating under strict EU regulations. We maintain the highest standards of transparency and payment security.
Goodwill Offer: While the bank's exchange rate is entirely outside of our control, we have already offered you a full refund via email if you are dissatisfied with the conversion applied by your financial institution.
Svar från Fiji Bookings
Hi there! Thank you so much for the 4-star review and the kind words about our detailed and simple process. We always strive for a 5-star experience, so if there is anything specific we could do to earn that final star next time, please let us know! We appreciate your support.
After perusing the website for a few…
After perusing the website for a few minutes I was able to get the handle. And figure out what is.and I was going to etc.
22 januari 2026
Svar från Fiji Bookings
Thank you so much for the 4-star review. We always strive for a 5-star experience, so if there is anything specific we could do to earn that final star next time, please let us know!
responsive
I reached out to make a change to my reservation, it took a few days for us to figure it out but we got it sorted out. Thanks
18 januari 2026
Fantastic service
Fantastic service, quick and easy to book. Very helpful with solving queries. Would recommend!
18 januari 2026
Omdöme utan inbjudan
Svar från Fiji Bookings
Vinaka for the 5-star rating!
We appreciate your note on the currency. Because we are a European company, the Euro is our functional currency. We chose it as our default to provide a stable pricing standard and, more importantly, to avoid the 'Dollar confusion' we’ve seen in the past.
With guests coming from Australia, New Zealand, the USA, and Canada, the "$" sign can be interpreted in several different ways. Additionally, the Fiji Dollar (FJD) can fluctuate quite a bit against major global currencies. Using the Euro allows us to maintain consistency and offer the security of a European-regulated booking platform.
We are taking your feedback onboard for future improvements as we look for ways to enhance our user experience!
Informative & easy to book
Good description of my options.
Offer pick up and drop off with detailed information on pick up locations after the booking.
15 januari 2026
It is simple and clear
It is simple and clear, But it should be able to save the information and no need to re-input again if we need to purchase more items
5 januari 2026
Svar från Fiji Bookings
Hi! Thanks for your feedback. Actually this feature (saving info) does already exist on our website, and unfortunately we were not able to reproduce the issue you experienced when we tested it. However, it's possible some browsers may prevent it. Can you please let us know which browser you used? Thanks again and we hope you have a wonderful Fiji experience!
Excellent company to work with!
5 januari 2026
Excellent fast and clear process
20 oktober 2025
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