I had to change campsites 2days before arriving, the lady I spoke to at LUX went above & beyond to make sure we were placed on the correct site, she was amazing using her own time out of hours. I can... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The camp site was lovely but our cabin was dreadful the seating was completely damaged the bed had 2 different sized mattresses on it which stunk The shower changed from burning hot to freezing co... Se mer
Företaget har svarat
Our actual holiday is still 3 weeks away, therefore this review is purely on the company we booked it with. I have not even one negative comment on this. I requested to add BBQ in addition to our book... Se mer
Företaget har svarat
Had a problem due to the corona virus, flights to Italy cancelled, had accommodation changed to Spain with no extra cost Will definitely use Lux again, probably to Italy next year Haven't been on t... Se mer
Företagsinformation
Skrivet av företaget
At lux-camp.co.uk you can choose from a large range of accommodations. From luxurious mobile homes to lodge tents at more than 1000 of Europe’s fines campsites. With LuxCamp you can experience luxury camping in Languedoc or camping in a mobile home at Lake Garda – we have all the best camping destinations throughout all of Europe. Book the perfect family holiday online at lux-camp.co.uk today.
Kontaktuppgifter
Bijster 13, 4817 HZ, BREDA, Nederländerna
- 01506 674726
- info@lux-camp.co.uk
- lux-camp.co.uk
4,4
Utmärkt
211 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
easy to follow
26 januari 2023
Found your agent's to be professional
Found your agent's to be professional, pleasant and very helpful when making the original booking and again when we made an ammendment to the booking.
27 januari 2023
15-01-2023
15-01-2023. Caravan euro camp booking was easy straight forward all you need to know 😎
25 januari 2023
Very easy booking experience and a…
Very easy booking experience and a great selection of accommodations from across Europe
17 januari 2023
The all round package
Good information on website and straight forward to use but predominantly the staff are very helpful, pleasant, informative and efficient. Would have no hesitation in recommending nor using again.
8 januari 2023
The whole experience of booking the…
The whole experience of booking the campsite that we really wanted was so easy compared to some bookings we have had to carry out recently.
16 januari 2023
Easy to book
Easy to book. Website easy to navigate and booking system was straight forward.
3 januari 2023
Brilliant customer service.
Had to speak to customer service about changing the dates of our holiday, they told me I had to email, which I didn't want to do as I've had bad experiences with other companies, but they were brilliant. It was all sorted out really quickly and easily. Haven't had the holiday yet, but booking was really easy!
30 december 2022
Excellent Customer Service
Our experience of LuxCamp EU Customer Service Team has been great and a reason we use LuxCamp.
However, there is an exceptional employee who understood our needs and worked above and beyond to ensure all five families within our group secured the accommodation we had all hoped to book at Guyonniere Village, France.
This is likely to be the last group holiday with our families as the older teens with our group will be unlikely to be able or wish join us after 2023 on holiday.
This employee is a huge asset to Lux Camp EU. She demonstrated excellent attention to detail communication and knowledge, to enable the booking of our holiday at Guyonniere Village, France at the end of August 2023. Thank you.
12 december 2022
trouble free booking web site easy to use making booking…
web site easy to use making booking uncomplicated
31 oktober 2022
Nice and easy to use
Nice and easy to use. Very easy to check out different accommodations and prices.photos of sites were very good
1 november 2022
Great customer service…….really helpful…
Great customer service…….really helpful and professional…….. my only criticism is they are not contactable over weekends
31 oktober 2022
Staff were really helpful and replied…
Staff were really helpful and replied quickly to my emails, definitely will use again in future
25 oktober 2022
First time booking
Easy to use and plenty of accommodation available. Waited less than 12hrs for confirmation of booking. Price was reasonable also. So far all good.
19 oktober 2022
Check really carefully if a main road is near the campsite/mobile homes
Easy, straightforward booking process. However, the mobile home was exceptionally close to a main motorway. Hence a very noisy, unrelaxing family holiday, with 24 hour traffic noise akin to being on the motorway itself!
Seemed opportunistic over-expansion by the campsite, to site what looked like a newish mobile home, so close to a main road. Unlikely anyone would knowingly book this for a family summer holiday. However contract was with LuxCamp, who were reselling these specific mobile homes. Raised as a complaint with them on return. LuxCamp offered a small discount for a holiday next year. However difficult to trust LuxCamp actually check or mind about the quality of the holidays that they are selling sufficiently, so would suggest caution.
16 augusti 2022
Omdöme utan inbjudan
Svar från LuxCamp
Thank you for your review. I am sorry that your holiday did not meet your expectations. We do not own accommodations, we do work with different suppliers who offer accommodations on the different campsites. We also work with a lot of different campsites directly. You can always ask for a campsite map on which the locations of the accommodations are shown. In this way you can always see were the accoommodations are located. We are happy to assist you, you can always send us an e-mail. Kind regards, Team LuxCamp Colinda
every time i book a holiday with them i…
every time i book a holiday with them i always get a excellent service nothing is to much trouble for them to resolve things for you
9 september 2022
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