I had to change campsites 2days before arriving, the lady I spoke to at LUX went above & beyond to make sure we were placed on the correct site, she was amazing using her own time out of hours. I can... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The camp site was lovely but our cabin was dreadful the seating was completely damaged the bed had 2 different sized mattresses on it which stunk The shower changed from burning hot to freezing co... Se mer
Företaget har svarat
Our actual holiday is still 3 weeks away, therefore this review is purely on the company we booked it with. I have not even one negative comment on this. I requested to add BBQ in addition to our book... Se mer
Företaget har svarat
Had a problem due to the corona virus, flights to Italy cancelled, had accommodation changed to Spain with no extra cost Will definitely use Lux again, probably to Italy next year Haven't been on t... Se mer
Företagsinformation
Skrivet av företaget
At lux-camp.co.uk you can choose from a large range of accommodations. From luxurious mobile homes to lodge tents at more than 1000 of Europe’s fines campsites. With LuxCamp you can experience luxury camping in Languedoc or camping in a mobile home at Lake Garda – we have all the best camping destinations throughout all of Europe. Book the perfect family holiday online at lux-camp.co.uk today.
Kontaktuppgifter
Bijster 13, 4817 HZ, BREDA, Nederländerna
- 01506 674726
- info@lux-camp.co.uk
- lux-camp.co.uk
4,4
Utmärkt
211 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
So very disappointed
So very disappointed, after waiting all year for a very long awaited reunion with family from the states, we both booked through lux camp ...booked 2 cabins and requested to be beside each other....alas we are not...not even in same area of camp....lux camp assigned bookings through different operators so they won't do anything, no one will...so we are left heartbroken that the holiday we planned and hoped for is ruined....memories we thought our kids would make will be very different
7 juli 2023
Omdöme utan inbjudan
Svar från LuxCamp
Dear Helen,
Thank you for your review and feedback!
I see that you have booked accommodations from 2 different partners. We are working together with different parnters and campsites as we do not offer own accommodations. If you book mobilehomes from different partners or different accommodations it is never possible to stay next or close to eachother. In case you have further questions please let me know. Kind regards, Karin Team Allcamps
Finding and booking process is very easy
Finding and booking process is very easy , prices are very reasonable however don’t like that the final price is not guarded until late date. I’m not sure how much the price can change and why. It’s also not very clear if I can cancel if price goes too much up because on the website it says it’s eligible for cancellation to booking past 01.04.24 .
31 maj 2023
Easy to choose dates and accommodation…
Easy to choose dates and accommodation excellent customer service
20 juni 2023
Customer Service
I had trouble making payment as my card kept getting declined, although I knew I had plenty of money.
A phone call to a very helpful Monique who agreed to invoice and gave me 3 days to sort it
21 juni 2023
Efficient and easy booking process
Efficient and easy booking process. Vast choice of sites and accommodation types
15 juni 2023
Good experience generally
Good experience generally. However on some accommodation being shown as available. When trying to book we found that it wasn’t available
15 juni 2023
So far it has been seamless to book and…
So far it has been seamless to book and pay deposit
11 juni 2023
lacks facilites
lovely tranquil site but lacked amenities, everything was closed, the pool the bar and the restaurant.
on arrival we were told it was too cold to open the pool despite the temp rising to 28c during our stay.
very disappointed as we chose this site specifically because it said the pool would be open
very disappointed
29 maj 2023
Omdöme utan inbjudan
Svar från LuxCamp
Dear Griffiths family, thank you for your review. Based on your details I can not find a reservation with us. If you have made your booking through the website Lux-Camp.co.uk please send us an e-mail through our helpcenter. We will then look into your feedback en respond to it. (https://support.lux-camp.eu/hc/en-gb/requests/new#undefined). Kind regards, Team LuxCamp Colinda
Easy to book on line plenty of site…
Easy to book on line plenty of site information enabling to help make an informed decision
19 maj 2023
I had to alter the booking and they…
I had to alter the booking and they were so efficient and helpful.
10 maj 2023
Easy website to navigate
Easy website to navigate, clear and explained well. Prompt reply to booking having been received.
13 maj 2023
Very easy to book,straightforward
Very easy to book,straightforward. Looking tawrds a nice summer holiday.
5 maj 2023
Easy to use and great price
LuxCamp gave me some great choices at affordable prices at my favourite campsite. Booking was quick and efficient and I received all the information I needed in a clear and concise format. I couldn't be happier with the service - well done, guys!
30 april 2023
All excellent service, highly recommend.
All excellent service. I required a refund after getting my dates mixed up. This was carried out and completed without any fuss to my complete satisfaction. Highly recommend.
23 april 2023
This is the 1st time that I booked a…
This is the 1st time that I booked a stay with Lux-camp. Good choices of accommodations and easy booking process.
24 april 2023
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