How wonderful not to deal with heavy suitcases at the airport. Who can resist home pick up and delivery to the destination. Wonderful service. Customer service staff is responsive via email. The only... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We decided at the last minute to return our check bag via Lugless instead of actually checking it and they handled all the details perfect. On top of that, we recieved the bag 2 days early! That was s... Se mer
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Easy online information. Sent QR code for each item shipped. Dropped luggage to FedEx and they took care of the rest including produced shipping label and secured each piece of luggage with zip ties.... Se mer
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I used LugLess to ship our luggage from Virginia out to Oahu for a major family trip, and it completely transformed the travel experience. Traveling long-haul with a family is already a massive logi... Se mer
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Företagsinformation
Om LugLess
Skrivet av företaget
You'll be traveling like a rock-star and saving money in the process. LugLess lets you ship your luggage with UPS® or FedEx® and our pricing starts below the average checked baggage fee.
Less baggage, less problems
Skrivet av företaget
- The lowest rates
- LugLess is bringing rock-bottom luggage shipping rates to the 99%. We make it super easy for you to get the cheapest FedEx® or UPS® shipping label possible and let you choose what extras you need, like doorstep pickup or additional coverage. That way you only pay for the options you use.
- Pack it, ship it, relax
- Never worry about packing too much again. If you would otherwise check it, LugLess can help you send it. Ship golf clubs to the course, ship skis to the mountain, and we can even make it easier and cheaper to ship things to school. There is no award for the biggest struggle through the airport!
- Easier than checking
- We can’t decide if the best part of using LugLess is the price or the convenience. And frankly, we’re not sure the answer even matters. For the cost of checking, you can ship your baggage and avoid the hassle. Don't let your baggage be your baggage!
Kontaktuppgifter
Boston, USA
- hello@lugless.com
- lugless.com
4,4
Utmärkt
20 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I’ve used this service quite a few…
I’ve used this service quite a few times now, and I’m such a fan! Not only is it very convenient, it is very simple to do! This is a service I talk about every chance I can get whenever I know somebody’s traveling. It makes things so much easier at the airport, less to worry about, and plan ahead so that you can have your luggage arrive when you need it there. Highly recommend!
10 oktober 2026
Svar från LugLess
We are glad you enjoyed your experience with our luggage service and truly appreciate you sharing this review. It is wonderful to know that our process makes your airport travel seamless and worry-free. Thank you for recommending us to fellow travelers, and we look forward to helping you again soon.
Great process but the pickup process…
Great process but the pickup process was unclear. I had to do two add on and it was more expensive than it would have been had the instructions been more clear
10 oktober 2026
Svar från LugLess
We thank you for the five stars! We're glad you enjoyed your experience and we will clarify our collection guidelines.
Svar från LugLess
We're glad you enjoyed your experience and that your items arrived intact. Thank you for your review.
Svar från LugLess
We are happy to hear that our fast delivery and good prices met your expectations. Thank you for your positive feedback.
Lugless costs were considerably less…
Lugless costs were considerably less than popular shipping companies. All boxes and luggage traveled from New Jersey to Colorado within five days. I was Able to track my items. Everything arrived without issue. I was very pleased with Lugless.
9 oktober 2026
Svar från LugLess
Thank you for your review. We are glad you enjoyed your experience with our affordable cross-country shipping, timely five-day delivery, and tracking features. Our team appreciates it.
This is my first time using Lugless so…
This is my first time using Lugless so the first experience has been good. No issues with the shipment.
Not a big fan of separate cost for the support and service.
Basic support should have been included in the base price.
1 oktober 2026
Svar från LugLess
We're happy to hear that your initial shipment went smoothly and without any trouble. However, chat and email support is included in the Basic Support Plan, and we are here for you! You can always reach out to us at help@LugLess.com or via chat during our chat business hours!
I will definitely use Lugless again in…
I will definitely use Lugless again in the future. It worked exactly the way it should. I received my luggage even before they said it would be delivered, which was great. It was easy and saved me the hassle of checking a really large and heavy suitcase.
3 oktober 2026
Svar från LugLess
Thank you for your review. We are glad you enjoyed your experience with our service. We are happy to hear that shipping your heavy bag was easy and that your bags arrived earlier than expected.
Great Experience
No issues with payment or delivery and the item arrived early. This is my third time using them and it has been so helpful.
8 oktober 2026
Svar från LugLess
Thank you so much for being a repeat customer and sharing your wonderful feedback. We are thrilled to hear that your order arrived ahead of schedule and that our services continue to be so helpful to you!
My first experience with lugless was…
My first experience with lugless was great. The convenience of having my luggage arrive at my destination on time was worth the moderate fee. Thank you.
1 oktober 2026
Svar från LugLess
We're glad you enjoyed your experience. We appreciate your feedback and are happy your bags arrived safely on time.
Excellent service from Lugless
Excellent service from Lugless — prompt and reliable overall! My only concern is that pricing seemed to be based on how heavy the bags felt to the delivery driver rather than their actual weight. Weighing the luggage would make charges fairer and more transparent. Otherwise, a great experience!
8 oktober 2026
Svar från LugLess
We are happy to hear that our service was prompt and reliable. Thank you for your feedback regarding the luggage weight assessment. We aim for complete fairness, and we will review our measuring procedures to improve accuracy with our carriers.
Svar från LugLess
We are glad to hear that your order arrived on schedule and that the entire shipping process went smoothly for you. Thank you very much for sharing your positive experience with us.
They delivered my clubs 2 days ahead of…
They delivered my clubs 2 days ahead of schedule!
1 oktober 2026
Svar från LugLess
Thank you for your feedback. We are happy to hear that your golf equipment arrived so early.
I would rate Lugless a 5 ⭐️ from my…
I would rate Lugless a 5 ⭐️ from my experience with it. I will use Lugless all the time when I need to send luggage between states. I will get it for a lesser price , with 3-5 day delivery to my home and the process is much easier.
1 oktober 2026
Svar från LugLess
We are happy to hear that our affordable rates, quick cross-state shipping, and simple process worked so well for you. Thank you for choosing us for your luggage needs!
It was wonderful
It was wonderful, not having to go through the check-in line which when I arrived at the airport was probably a 45 minute wait! I just walked past it and through security and to my gate with plenty of time to spare! My luggage arrived at the date I needed it! I have used the service twice now and I’m very happy. Just getting ready to use it again!
24 augusti 2026
Svar från LugLess
We are glad you enjoyed your experience skipping those long airport queues and reaching your departure point with time to spare. We appreciate your positive feedback regarding our timely bag delivery, and we look forward to assisting you on your upcoming trip!
Delivered on time
Overall easy to get the label and ship ! Just had to get to a FedEx store and give them a QR code with my bag. It was that easy! Saved me over $100 to ship my bag from California to the east coast
29 september 2026
Svar från LugLess
We are happy to hear that shipping your bag across the country was so simple and helped you save money. Thank you for your feedback!
10 moving boxes delivered perfectly
Lugless had my moving boxes delivered on time and in perfect shape to my new apartment for a cross country move. I shipped 10 Home Depot Extra Large Heavy Duty boxes from the West Coast to the East Coast and every one made it undamaged and by the delivery date. I selected Oversize box 75 lb limit option for those HD moving boxes. I recommend setting the delivery date to 1 day after your arrival if you're moving because sometimes boxes get delivered a day early if you're still out of town. Book a big move 2 weeks out at least for the best price.
I gave four stars because their pricing structure is shady - they display a lower price before taking on fees for "residential delivery" and certain origin cities.
30 september 2026
Svar från LugLess
Thanks for letting us help you with your move! We hope you’re settling in nicely to your new home.
Please note that FedEx and UPS can deliver to residences, businesses, hotels, or carrier locations. All of these options come at differing prices, and it costs our carriers slightly more to ship to a residence, which is why the pricing would have updated once full address information was provided for your trip. We do apologize for the inconvenience!
Clear instructions and fedx provided great service
Clear instructions and great service from fedx.
28 september 2026
Svar från LugLess
We are happy to hear that our clear guidance and delivery team provided you with a great experience. Thank you for your review!
DO NOT USE THIS SERVICE
DO NOT USE THIS SERVICE. Lost my luggage after 2 days and barely compensated me. My luggage has been missing for a month. There was probably $900 worth of stuff in there and it is all lost now. They didn't even compensate me for the cost of shipping, just sent me the value protection I paid ($200). The shipment wasn't even supposed to leave the state, just be transferred from Northern California to Southern California. Worst experience ever. Although customer service did try to help me, it just felt like nobody cared.
6 oktober 2026
Omdöme utan inbjudan
Svar från LugLess
We understand your concern regarding your claim payout. LugLess offers coverage up to $3,500 per shipment to protect you against any loss or damage, as we never want anyone to be in this position.
As $200 of coverage was selected for each shipment, this is the maximum claim payout that can be provided. In the future, we would recommend purchasing value protection in the amount your items are worth in the rare case this situation occurs. We sincerely apologize for this inconvenience.
Upon returnof my luggage one of my…
Upon returnof my luggage one of my suitcase legs was missing and the suitcase was damaged. Now unusable.
27 september 2026
Svar från LugLess
We are sorry to hear that your luggage was damaged while in transit with FedEx! Damage like this is very rare, as your luggage should always be handled with care by our carriers. However, we do recommend boxing your luggage to prevent wear and tear.
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