How wonderful not to deal with heavy suitcases at the airport. Who can resist home pick up and delivery to the destination. Wonderful service. Customer service staff is responsive via email. The only... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We decided at the last minute to return our check bag via Lugless instead of actually checking it and they handled all the details perfect. On top of that, we recieved the bag 2 days early! That was s... Se mer
Företaget har svarat
Easy online information. Sent QR code for each item shipped. Dropped luggage to FedEx and they took care of the rest including produced shipping label and secured each piece of luggage with zip ties.... Se mer
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I used LugLess to ship our luggage from Virginia out to Oahu for a major family trip, and it completely transformed the travel experience. Traveling long-haul with a family is already a massive logi... Se mer
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Företagsinformation
Om LugLess
Skrivet av företaget
You'll be traveling like a rock-star and saving money in the process. LugLess lets you ship your luggage with UPS® or FedEx® and our pricing starts below the average checked baggage fee.
Less baggage, less problems
Skrivet av företaget
- The lowest rates
- LugLess is bringing rock-bottom luggage shipping rates to the 99%. We make it super easy for you to get the cheapest FedEx® or UPS® shipping label possible and let you choose what extras you need, like doorstep pickup or additional coverage. That way you only pay for the options you use.
- Pack it, ship it, relax
- Never worry about packing too much again. If you would otherwise check it, LugLess can help you send it. Ship golf clubs to the course, ship skis to the mountain, and we can even make it easier and cheaper to ship things to school. There is no award for the biggest struggle through the airport!
- Easier than checking
- We can’t decide if the best part of using LugLess is the price or the convenience. And frankly, we’re not sure the answer even matters. For the cost of checking, you can ship your baggage and avoid the hassle. Don't let your baggage be your baggage!
Kontaktuppgifter
Boston, USA
- hello@lugless.com
- lugless.com
4,4
Utmärkt
20 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Experience; Just Add Zip Ties!
This was my first time using LugLess, and the process was beyond easy and seamless! They send everything and are extremely timely! Just follow the instructions, and there should be no issues!
The only thing I'd recommend is that they send more zip ties in the package. Or, that you make sure you have zip ties on hand!
8 oktober 2026
Svar från LugLess
That is what our goal is! We aim to make your life easier when it comes to shipping.
Svar från LugLess
Thanks so much for using LugLess. We appreciate you!
Svar från LugLess
That is what our goal is! We aim to make your life easier when it comes to shipping.
Svar från LugLess
That is what our goal is! We aim to make your life easier when it comes to shipping.
Everything went smoothly
Everything went smoothly. We got our bag a day earlier than the expected date.
15 oktober 2026
Svar från LugLess
These are the things we strive for!
Excellent, I’ve used it several times
Delivery Service, easy booking process, fair price, Reliable; I’ve used it several times and have been telling all my friends about it.
5 oktober 2026
Svar från LugLess
Thank you so much for the wonderful 5-star review! We are thrilled to hear that you find our service reliable, reasonably priced, and simple to use. Your repeated support and recommendations to your friends truly mean the world to us.
Great
It was fantastic. I got relatively prompt response from your customer service. Strangely, info on the website (max dimensions) capped the size - a slightly larger package could be accommodated based on CS response which was helpful
25 september 2026
Svar från LugLess
We're glad you enjoyed your experience with our support team. Thank you for your feedback regarding the package size guidelines online. We will review our site details to ensure accuracy.
I had great experience with LugLess
I had great experience with LugLess. Definetly recomment for whom are still finding an agent to move your stuff!
7 oktober 2026
Svar från LugLess
We are glad you enjoyed your experience with our moving service and appreciate your recommendation.
⭐⭐⭐⭐⭐ Excellent Shipping Service
⭐⭐⭐⭐⭐ Excellent Shipping Service – Highly Recommended!
I had a great experience with LugLess! My box arrived earlier than expected, which was a wonderful surprise. The entire shipping process was smooth, convenient, and hassle-free. I really appreciate their reliable service, timely delivery, and the care taken in handling my shipment.
LugLess made shipping my box easy and stress-free, and I’m very satisfied with their service. I would definitely recommend LugLess to anyone looking for an affordable, reliable, and convenient shipping company. I will absolutely consider using them again in the future. Thank you for the excellent service!
7 oktober 2026
Svar från LugLess
We appreciate your wonderful feedback. We are glad you enjoyed your experience and that your package arrived ahead of schedule. Providing a smooth, convenient, and reliable shipping process is always our primary goal, and we are happy to know that your shipment was handled with care from start to finish. Knowing that we could help make your experience completely stress-free brings us great joy. Thank you for recommending our services, and we look forward to assisting you with your future shipping needs.
Customer service at LugLess was useless.
I had difficulty booking on the website, because I kept getting a response indicating the address to which I was sending my luggage was not in the service area. When I called to inquire, I was told to book anyway and the system would accept the booking. I did, but that wasn't a comforting way to book. While my luggage was in transit, I received an email from LugLess indicating the tracking number had ceased working and advising me to start the claims process with FedEx. There was no help offered. I tried to use the link provided by LugLess, but the process was confusing and called for a lot of irrelevant information. After spending a lot of time over 36 hours trying to navigate the FedEx website, I finally found a phone number for their customer service and called it. The service rep was successful in locating the luggage and providing info regarding its expected delivery date. I expected more help from LugLess and am lucky I stumbled upon a phone number and helpful person at FedEx.
8 oktober 2026
Svar från LugLess
Thanks for taking the time to leave insight on your experience. When a package stops tracking, we do recommend that you contact the carrier directly, as they will request a description of your package and its contents. However, we are always available to assist through this process as well! We do not see that you had contacted us regarding this matter. If you do ever need help, you can reach us at help@lugless.com. We are glad FedEx located and returned your package to you!
Svar från LugLess
Thank you so much for your feedback!
It was very fast service!
Wow! It was easy and fast. Expensive but so much easier than having to deal with suitcases in an airport.
1 oktober 2026
Svar från LugLess
Thank you for your feedback. We are glad you enjoyed your hassle-free travel experience with our service.
What made my experience great is the…
What made my experience great is the way my packages were handled cared for and received without any damages to my suitcase or the box.
13 oktober 2026
Svar från LugLess
We are glad you enjoyed your experience. Thank you for your review. We appreciate knowing your luggage and items arrived in perfect condition.
Svar från LugLess
We are glad you enjoyed your experience using our affordable luggage shipping service across the country. Thank you very much for sharing your positive feedback with us.
Svar från LugLess
These are things we strive for! Thank you!
Svar från LugLess
That is what we like to hear. Thank you so much!
SUPER EASY
SUPER EASY!
I was staying at a hotel in Dallas for some training and had to be in class most of the day, so couldn't be around for pick up. Didn't want to check the bag at the airport.
Got tags mailed to the hotel, tagged my bag, left it at the front desk, and done! Showed up at my home.
NO ISSUES! And the tracking function was great.
13 oktober 2026
Svar från LugLess
We are glad you enjoyed your experience using our luggage service during your training trip to Dallas. We appreciate you taking the time to share how convenient the front desk collection and our tracking feature were for your travel plans. Thank you for your review.
On time and perfectly undamaged.
6 oktober 2026
Svar från LugLess
Thank you for the positive feedback. We are happy to hear that your item arrived promptly and in pristine condition.
Svar från LugLess
That is what our goal is! We aim to make your life easier when it comes to shipping.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.