Pick up and delivery prior to and after the cruise was on time and efficient. The only difficulty was the requirement not to include gel or liquid items that are too large for TSA. We were on a 16 day... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First time using Luggage Forward via Viking Cruises. We shipped our larger oversized luggage from USA to Europe for a 14 day cruise. We checked smaller bags with 3 days of clothing medications a... Se mer
This was the my first time to use luggage forward and I’m thrilled and will use them Again. I had some technical trouble initially completing the booking online but two ladies in customer service he... Se mer
My luggage was delivered quickly and on the date promised after I submitted the paperwork. Why I only gave 4 stars instead of 5 is because I shipped my bag to a hotel and it was scheduled to arrive a... Se mer
Företagsinformation
Skrivet av företaget
For two decades, Luggage Forward has set the standard in doorstep to destination delivery of luggage and gear. The smart alternative to carrying and checking bags, Luggage Forward’s service transforms the travel experience for those who demand the utmost in convenience, reliability and predictability. By leveraging a worldwide network of shipping partners, innovative technology and honest, unparalleled customer care Luggage Forward guarantees that bags will be delivered safely and on-time.
Our Commitment
Skrivet av företaget

- Legendary Service
- We know that traveling is stressful; we strive to exceed expectation by treating our clients’ luggage like it is our own. Travel confidently knowing that your satisfaction is our top priority.
- 24/7 Booking & Service
- Any time of day or night, you can visit us online, email or call us!
- On-Time Guarantee
- Experience peace of mind with Luggage Forward's Double Money Back Guarantee—if your luggage doesn't arrive on time, we'll refund double your shipping costs!
On-time guarantee
Double Money Back if your shipment is late
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Our Newphew gifted us with this…
Our Newphew gifted us with this wonderful service. It was so nice not to have to hassle with bags going to port. I can’t recommend it enough. It was seamless from our house to ship. Good job!!!!
Happy customer
Everything was in our stateroom when we arrived and in good shape. After the cruise, the drop off was easy to find, and our luggage arrived home three days early.
First time user, you’ve got a repeat customer
This was the my first time to use luggage forward and I’m thrilled and will use them
Again. I had some technical trouble initially completing the booking online but two ladies in customer service helped me. They were Kind, patient and solved my issue. The correct paperwork was sent to me on the ship. The pickup from my Oceania cruise was super easy and my luggage arrived in perfect condition before I got home. Highly recommend!!!!
Picked up when scheduled and delivered…
Picked up when scheduled and delivered when scheduled. Suitcase and contents were fine! Wish I could’ve had luggage forwarded back to my home but very expensive to do both ways.
“Well Traveled Luggage” After Viking sent our luggage to…
After Viking sent our luggage to England and we went to the airport and home your company was our only choice to get our bags back. I have used you before and was well pleased. Thank you.
Luggage forward made it easy
Luggage forward made it easy, affordable and reliable! Fantastic service!
Everything went smoothly and my luggage…
Everything went smoothly and my luggage was delivered in the time promised.
The efficiency of the Company is…
The efficiency of the Company is superb.
From request for pick-up to delivery there were no problems.
Forms were easy to fill out, directions for labelling and pickup were easy to follow and Delivery was faster than expected stop
Reliable company
Reliable company. I have used Luggage Forward 4 times. My luggage is picked up at my home on time and has arrived as promised each time to the correct destination. Great convenient service!
Worst customer service of my life
Honestly the worst experience ever. I wouldn't trust this company with a bag of trash. They never picked up my bag, and in spite of more than a dozen calls and emails, I never got a call back and eventually was only able to speak with their AI agent. No one calls back. Their customer team does not return emails or calls. But they did go ahead and have the time to send me a 10% off coupon after my tenth call.
The best part? My luggage is in another city and I'm headed out to buy a new suitcase and clothes for my next trip because they are both incapable and unwilling to do the ONE JOB that they have. And since they don't return messages, I don't think I'll ever see the money that I paid for this service.
Absolute trash. The disrespect for their paying customers is absolutely stunning.
Excellent service and reliability
Flawless luggage delivery
Flawless luggage delivery! So happy to not "shlep" through an airport. Why didn't I do this years ago?
Delivery very quick.
Luggage Forward is always on time when…
Luggage Forward is always on time when they state date and time.
We will always use them for our major travels in the US and abroad.
Our trip was canceled & one call and…
Our trip was canceled & one call and our bags were on their way back. Very good customer service!!
Svar kan ha AI-innehållLäs mer
No Worries - Seamless Start to Finish
Our luggage on the way out was picked up on time and delivered to our cruise ship before we even boarded. On the way back we were able to drop off our luggage in the cruise ship terminal. It made it home before we did. Booking the service I was able to speak with a real person, not a chatbot.

Svar från Luggage Forward
Everything went as planned with time to…
Everything went as planned with time to spare. Luggage did stay with FedEx at customs a couple of days but LuggaeForward took care of sending them what they needed (in Hungarian) no less. Not sure I could have handled if I’d just booked FedEx on my own.

Svar från Luggage Forward
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







