Everything was done in a professional manner from day 1. All work carried out was to a very high standard. Came when they said they would come which helps planning my days .The workforce w... Se mer
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Det här tycker kunderna
After a bit of rocky start due to communication issues and colour debate they got the job done. The end result was extremely good and we are pleased with the outcome, The product certainly makes our h... Se mer
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We would recommend to others. The workmen had great expertise and really nice guys too. We got to know them well. Unfortunately there was a delay between cleaning and treating, but we have a tall hou... Se mer
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Excellent customer service. Kept well-informed despite delays due to wet weather. Very high standard of work and care taken to leave areas surrounding the house tidy during and after work. The finish... Se mer
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Företagsinformation
Skrivet av företaget
Scotland's specialist in roof, wall and UPVC refurbishment.
Kontaktuppgifter
Uit 3B Inchmuir Road, EH482EP, Bathgate, Storbritannien
- 0800 771 0097
- info@lti-transformations.co.uk
- lti-transformations.co.uk
4,7
Utmärkt
853 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
When Customer Service Comes First!
We have been in our property for 48 years and the walls and brickwork were all looking a bit tired. Some of our neighbours have renovation work done in recent years, by various companies - some results look better than others! When we decided to go ahead, we did some research and drew up a short list of three candidates. We invited them to quote for the work over a couple of days. This was time well spent as the differences between them was very marked! Let's just say, Lti was a clear winner from this selection process, even although it was not nearly the cheapest. Keiren, the Surveyor /Sales member did an excellent job and put our minds at rest. After five weeks, we received a call to arrange for the work to go ahead. Neal and Ashton appeared on the Monday morning and were with us on and off for a week. All the various stages were worked through, giving explanations at every stage and answering our (daft?) questions. The quality of the work was of the highest standard at all times. While all big jobs have an element of stress attached, Neal kept this to a minimum. Other staff from the company called by to monitor things and keep everything on course. Within the week all was completed to our satisfaction, with a reassurance that they would always be on hand for any future issues. We are now the smartest property in the street and well pleased with the entire project. I have no hesitation in recommending Lti to anyone who is looking to undertake this type of work. Well done!
9 mars 2026
Omdöme utan inbjudan
Svar från Lti Transformations
Hi Douglas, Thank you so much for taking the time to leave such a thoughtful and detailed review. It really means a lot to everyone at LTI.
After being in your home for an amazing (!) 48 years, we understand how important it is to choose the right company for work like this, so we are delighted to hear that our team stood out during your selection process. It is especially nice to hear your kind words about Keiren for helping put your mind at ease from the beginning.
Neil and Ashton will be very pleased to hear how much you appreciated their work and the care they took in explaining each stage along the way. Making sure customers feel informed and comfortable throughout the process is something we place a lot of importance on.
Thank you again for trusting us with your home and for recommending LTI. If you ever need anything in the future, please remember we are always here to help.
Work was done well
Fraser and cammy done the walls and roof. Walls and roof power washed and then coated with protective coating. Work was done well, attention to detail, care was take to make sure everything was covered that was needed. Area tidied up and left clean. No problems.
6 mars 2026
Omdöme utan inbjudan
Svar från Lti Transformations
Thank you for taking the time to leave us a review. We’re really pleased to hear that you were happy with the work carried out on your walls and roof.
Fraser and Cammy will be delighted to hear your feedback about their attention to detail and the care they took throughout the job. Making sure everything is properly protected during the work and leaving the area clean and tidy afterwards is something we take great pride in.
Thank you again for choosing LTI Transformations.
Lti 👍
Lti - Great team of friendly dedicated people. Very satisfied with the manner the work was carried out and the cottage now looking great
5 mars 2026
Omdöme utan inbjudan
Svar från Lti Transformations
Thank you very much for your kind words. We’re delighted to hear that you were happy with the way the work was carried out and that your cottage is now looking great.
Our team will really appreciate your feedback about their friendly and dedicated approach. It means a lot to us to know that both the experience and the finished result have left you satisfied.
Thank you again for choosing LTI Transformations.
We are very pleased with the work…
We are very pleased with the work carried out by LTI Transformations.
We have had the roof coating carried out and new UPVC soffit and fascia were also fitted.Paul and his team carried out the work and have done a great job,they were very friendly polite and helpful.
LTI have been great at communicating when the work was starting and what the stages were.
26 februari 2026
Omdöme utan inbjudan
Svar från Lti Transformations
Thank you very much for your kind review. We’re delighted to hear how pleased you are with your roof coating and new UPVC soffits and fascia.
Paul and his team will be really happy to hear your feedback about their hard work and friendly approach. We’re also glad our communication throughout the process helped keep everything clear and straightforward for you.
Thank you again for choosing LTI Transformations and for taking the time to share your experience.
Roof improvement with LTI
We had LTI coating our roof this week. Already had them coat the walls and they did a great job. Our installer for the roof work was James Ford. James and his team were just amazing. Arrived promptly, worked solidly all day and left the place as if they had never been there. We are looking forward to seeing the final result - I’m sure James and LTI will not disappoint.
23 februari 2026
Omdöme utan inbjudan
Svar från Lti Transformations
Hi Deirdre!
Thank you so much for your continued trust in LTI. It means a great deal that you chose us again for your roof after previously having your walls coated.
James and his team will be delighted to hear your feedback. Arriving on time, working hard throughout the day and leaving everything spotless is exactly the standard we aim to deliver on every project.
We’re confident you’ll love the final result, and we truly appreciate you taking the time to share your experience.
Excellent company to deal with
I have recently had coating work done on my house by workers from the Lti company. They have done an excellent job & I would have no hesitation in recommending this company to anyone wishing similar transformational work on their homes. Peter & his team, Mel, Anton & Jay, did the power washing, biocide treatment, painting & the final clear coating. They all worked extremely hard. They were always polite, cheerful & professional & it was actually a pleasure to have them around. They kept me informed of exactly what they were doing all the time & the finished result is excellent. They tidied everything up in the garden when they had finished too. I’d also like to mention James & his team, David & Bradley, who did the roughcasting. They too did an excellent job. It was even described as such by another professional builder working nearby. This team too were exemplary in their dealings with me, just like Pete’s team. I now have no worries about water ingress & if by any chance there is any problem in the future, Lti’s 15 year guarantee ensures that it will be fixed free of charge. Dealing with the Lti company has been such a positive experience for me in every way - right from the initial survey by Carole, who explained very clearly what the job entailed to Kurtis in their admin department, who kept in touch regularly to keep me up to date with information about when things would be happening & George, who very quickly solved a minor misunderstanding about the timing of one of the team’s schedule. Great work Lti!
This work took place over 5 days late January 26 into February 26
15 januari 2026
Omdöme utan inbjudan
Svar från Lti Transformations
Hi David, Thank you so much for taking the time to leave such a detailed and thoughtful review. It truly means a lot to everyone at LTI.
We are delighted to hear how positive your experience was from start to finish. From Carole’s initial survey, to Kurtis keeping you updated, George resolving scheduling quickly, and both Peter’s and James’s teams delivering the work on site, it is fantastic to know every stage met your expectations.
Peter, Mel, Anton and Jay will be proud to hear your comments about their hard work, professionalism and communication, and the same goes for James, David and Bradley with the roughcasting. We are especially pleased that another professional builder recognised the quality of the finish. That speaks volumes.
Knowing you now have peace of mind about water ingress and the reassurance of our 15 year guarantee is exactly what we aim to provide. Thank you again for choosing LTI and for trusting us with your home. It was a pleasure working with you.
Excellent transformation
Neil and Ashton carried out the work on our house. Both lads were professional and friendly, happy to answer my million questions. Thank you both for such a fantastic transformation of our house! Would highly recommend
15 februari 2026
Omdöme utan inbjudan
Svar från Lti Transformations
Thank you very much for your kind review. We are delighted to hear how happy you are with the transformation of your home.
Neil and Ashton will really appreciate your comments about their professionalism and friendly approach, and it’s great to know they were happy to take the time to answer all your questions.
Thank you for choosing LTI and for the recommendation. It was a pleasure working on your home.
Peter, Mel & Tony
Peter, Mel & Tony did a great job & worked really hard. The house is looking brilliant. They were very freindly & helpful & I can't thank them enough. Thanks guys.
17 februari 2026
Omdöme utan inbjudan
Svar från Lti Transformations
Thank you so much for your lovely feedback. We’re delighted to hear how pleased you are with how your house is looking now.
Peter, Mel and Tony will be really pleased to hear your kind words about their hard work and friendly approach. We’ll be sure to pass your thanks on to them.
Thank you again for choosing LTI and for taking the time to leave a review.
Excellent work, carried out by the very professional team of Peter and Mel.
I was extremely concerned about trusting another Company with the work to be done on my house, following a poor experience with another Company. But, this experience could not have been more different. From the very first visit to my home, to the completion of the work, I was most impressed. The work was carried out by Peter and Mel, and what a team. Professional does not cover it. I was kept up to date as the work progressed, and was amazed by the result. Their kindness to me as a person, their understanding of a medical condition, meant that I felt included at all times. I cannot thank them enough. I would highly recommend this Company to anyone thinking of having similar work done.
14 februari 2026
Omdöme utan inbjudan
Svar från Lti Transformations
Hi Joyce!
Thank you so much for taking the time to share such a thoughtful and detailed review.
We completely understand how difficult it can be to place trust in another company after a previous poor experience, so it means a great deal to hear that your experience with us felt so different from the very first visit through to completion.
Peter and Mel will be incredibly proud to read your kind words. Their professionalism, care, and attention to communication are exactly the standards we aim to uphold, and we’re especially pleased to hear that you felt supported and included throughout, particularly given your circumstances.
Thank you again for your recommendation and for trusting us with your home.
Cold calling door to door
Had cold calling despite the ‘no cold caller’ signage.
Even worse the ring doorbell footage shows they deliberately saw this then made a remark regarding it before still choosing to knock.
Don’t condone these types of sales tactics.
12 februari 2026
Omdöme utan inbjudan
Svar från Lti Transformations
thank you for taking the time to make us aware of this. We take feedback of this nature very seriously and are sorry to hear that our visit caused you any concern or inconvenience.
We fully recognise and respect the importance of “No Cold Calling” zones. If a member of our team has acted outside of our expected standards, this will be investigated, and the matter has been raised with the relevant manager to ensure it does not happen again. All team members are trained to follow clear guidelines, and any departure from these is not acceptable at LTI.
Thank you for bringing this to our attention. If you’d like to discuss this further or send us the footage for review, please don’t hesitate to contact us directly on 01506 243145.
Best wishes from everyone at LTI Transformations.
Fantastic service
From the very first visit to the end job, LTI were excellent. The quote was very reasonable and the guys carried the work out to a fantastic standard. Having been in the building trade my whole career I was always going to scrutinise, however LTI exceeded my expectations. Thank you very much.
5 februari 2026
Svar från Lti Transformations
Thank you very much for taking the time to leave such a detailed review.
Coming from someone with a background in the building trade, that feedback means a great deal to us. We know the importance of doing things properly from the first visit right through to the finished job, and it’s really appreciated to hear that the standard of work met and exceeded your expectations.
Thank you again for choosing LTI and for trusting us with your home.
Delighted with my roof- looks like new
Delighted with my roof- looks like new!
Boys were hard-working and left the driveway and surrounds immaculate. Thank you .
3 februari 2026
Svar från Lti Transformations
Thank you very much for your kind review.
We’re delighted to hear you’re happy with your roof and that the team’s hard work and care on site stood out. Leaving everything clean and tidy is just as important to us as the finished result.
Thanks again for choosing LTI and for taking the time to share your experience.
From the sales rep to staff who…
From the sales rep to staff who answered the phone and the two young men who did the job were very polite and efficient and professional from beginning to end an exelant and amazing job
5 februari 2026
Svar från Lti Transformations
Thank you very much for taking the time to leave such a positive review.
It’s great to hear that the whole experience, from your first contact through to the work on site, was polite, efficient, and professional. Feedback like this really matters to us as it reflects the standards we aim to deliver at every stage.
Thank you again for choosing LTI and for sharing your experience.
Cold Calling
I have just had one of Lti Transformations representatives visit my property in Fauldhouse marketing their services.
There is a clear signage advising of no cold calling at my door which they choose to ignore.
On pointing this out to them they then begin to argue that it is not a cold calling.
Not a great look, nor would it encourage me to trust or want to use their services.
2 februari 2026
Omdöme utan inbjudan
Svar från Lti Transformations
Hi Scott, thank you for bringing this matter to our attention. We take such feedback seriously and would like to address your concerns. Firstly, we apologise if our visit caused any distress or inconvenience.
We understand and respect the importance of “No Cold Calling” zones. If a member of our team has acted inappropriately, we will fully investigate and take the necessary steps to ensure this does not happen again and your feedback has been passed onto the relevant Manager. We would like to clarify that it is not our company policy to disregard such zones or claim exemptions. All team members are trained to follow strict guidelines, and any deviation from this is not condoned here at LTI.
We appreciate your report and if you want to discuss this further, please feel free to reach out directly at: 01506 243145
Best Wishes from everyone here at LTI Transformations!
Satisfied customer
I’m happy with the work Lti Transformations did for me, fixing the house walls and coating them for me. They were good at keeping me informed, and I’m pleased with the finished result. Peter and Mel did a great job and cleaned and tidied up very well when they had finished.
29 januari 2026
Omdöme utan inbjudan
Svar från Lti Transformations
Hi John!
Thank you for taking the time to leave us a review. We’re really pleased to hear you’re happy with the work carried out on your walls and with the finished result.
Keeping customers informed throughout the process is important to us, so it’s great to know that came through. We’ll be sure to pass your feedback on to Peter and Mel, who will be delighted to hear it. Thanks again for choosing LTI Transformations.
Highly recommended
Ryan, Neil and Aidan did a magnificent job of the exterior of our house. It is now protected against the elements and looks like a new house.
The men were courteous, punctual and reliable. They were respectful of all fixtures and fittings and went the extra mile in reinstating our clematis on the front of the house.
24 januari 2026
Omdöme utan inbjudan
Svar från Lti Transformations
Thank you so much for sharing this lovely feedback. We’re delighted to hear that the team did such a magnificent job and that your home now feels protected and refreshed.
It’s especially great to know their courtesy, punctuality and respect for your property stood out, and that they went the extra mile to reinstate your clematis. Those small details matter a great deal to us. Thank you again for trusting us with your stunning home.
Thank you from everyone here at LTI Transformations!
Beautiful Resin covered Pathways
We had completed an extension so had various patches of rough concrete on the paths around it and adjoining lawns.
At the site meeting I was fully advised on choices and the reasons for needing some of the features which were then fully detailed in their quote.
The lads did an excellent job in somewhat trying weather conditions and remained cheerful and courteous.
We thoroughly recommend the Company for their expertise,communication, and professionalism.
17 oktober 2025
Omdöme utan inbjudan
Svar från Lti Transformations
Thank you very much for taking the time to leave such a detailed and thoughtful review. We’re really pleased to hear that the options and reasoning were clearly explained during the site meeting and that everything was set out fully in the quote.
It’s great to know the team remained professional, cheerful and courteous, even in challenging weather conditions. We truly appreciate your recommendation and your kind words about our expertise, communication and professionalism.
Thanks from everyone here at LTI Transformations!
Excellent from start to finish
Excellent from start to finish - was impressed how any further issues that were uncovered on the wall were repaired ahead of final completion - all the team who attended are super hard workers, expert and polite
20 januari 2026
Svar från Lti Transformations
Thank you very much for taking the time to leave such a thoughtful review. We’re really pleased to hear that you were happy with the experience from start to finish.
Identifying and repairing any additional issues before final completion is a key part of how we work, so it’s great to know that came across. We’ll be sure to pass your kind words on to the whole team. Their hard work, expertise and professionalism are something we’re very proud of. Thank you again for choosing LTI.
Roof refurbishment
Everything brilliant including the two lads. Fraser and his mate.
12 januari 2026
Omdöme utan inbjudan
Svar från Lti Transformations
Thank you very much for your kind feedback. We’re delighted to hear that everything was brilliant and that Fraser and Cammy made such a positive impression. We’ll be sure to pass on your comments to them - they will be absolutely thrilled. Your support and taking the time to leave a review are truly appreciated.
Thanks from everyone here at LTI Transformations!
Whole experience was first class from…
Whole experience was first class from start to finish. It was great to be able to speak `face to face`, rather than online / phone calls, and initial contact with Dawn, Mikelle & Lauren was friendly, informative and professional. Paul and Jack worked tirelessly, in difficult conditions, completing the work on site to a high standard with minimal disruption. They are a credit to the company !! Kurtis also kept us updated in terms of timelines throughout. All in all, a fantastic experience and even better outcome !! Thanks to all involved.
23 december 2025
Omdöme utan inbjudan
Svar från Lti Transformations
Hi David,
Thank you so much for such a thoughtful and detailed review. We’re absolutely delighted to hear that your experience was first class from start to finish and that being able to speak face to face made such a positive difference. Dawn, Mikelle and Lauren will really appreciate your kind words about their friendly and professional support, and it’s great to know that Paul and Jack’s hard work and commitment stood out, especially in challenging conditions.
We’ll also be sure to pass on your feedback to Kurtis for keeping you updated throughout. Knowing that the whole team played a part in delivering a fantastic experience and outcome means a great deal to us. Thank you again for trusting LTI and for taking the time to share your experience. Doughnuts on us next time.
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