Delicious cakes delivered as promised for a special birthday. A big thank you, everybody loved them. I will be ordering again
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Beautiful Toy Story cake for my daughter’s 8th birthday- tasted amazing as well! Just brilliant.
Great cakes, never disappoint, we get them for all the family birthdays. My only quibble is that the delivery charges are high. The delivery service is good when we've used it (you can also pick up at... Se mer
Excellent service and an excellent gender reveal cake. It was delicious and very well presented. It looked even better in real life than in the photos. I’m so glad we went with Lola’s and will definit... Se mer
Företagsinformation
Om Lola's - Lola's Selfridges Birmingham
Skrivet av företaget
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrivet av företaget
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktuppgifter
Selfridges & Co, Bullring Shopping Centre, B5 4BP, Birmingham, Storbritannien
- +44121 643 2004
4,6
Utmärkt
858 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Yummy Cake…..Victoria Sponge
Great Presentation with awesome tasting cake….once you take a bite you just keep on eating it!
10 oktober 2025
Simple and easy order process and collection
The order process was easy and simple, cake was ready as per the given time and the staff member was friendly
21 oktober 2025
The staff were amazing
The staff were amazing
The ordering was so easy
The cake was out of this world
Can not fault experience from start to finish
Happily order again and agaim
26 oktober 2025
I love Lola’s cupcakes they the best…
I love Lola’s cupcakes they the best always fresh cakes never disappointed. I’ve been a loyal customer for years ♥️
22 oktober 2025
The most delicious cake ever
The most delicious cake ever. As always. I would never order cakes elsewhere. Thank you for the amazing service ❤️
14 oktober 2025
The cake was absolutely delicious
The cake was absolutely delicious! We didn’t get enough of it since it was small. Quite pricey, though, but worth it. I wish I had ordered the medium size— Lola’s Cakes never disappoint!
17 oktober 2025
A delicious cake
Very good communication regarding the order for my cake and the cake was delicious.
10 oktober 2025
Fresh & delicious!
Fresh & delicious!
It was for my wife's birthday, She Loved the packing.
Super tasty with the right amount of chocolate!!
Perfect as it was in the picture.
Exceptional service.
11 oktober 2025
Cake was amazing we ordered the pearl…
Cake was amazing we ordered the pearl red velvet wedding cake.all the guests were saying how nice it was
11 oktober 2025
Fantastic service and cake was…
Fantastic service and cake was delicious and great value for money
11 oktober 2025
Blueberry burst
Blueberry burst!
Quality cake and the quality of buttercream was dreamy
3 oktober 2025
Birthday cake ordered online at short…
Birthday cake ordered online at short notice. The process was easy, the mixed opera cake was delicious and gluten free.
8 oktober 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Sugar taste - horrible quality
The cake was stale.. the cupcakes were rock hard & they had 0 taste. More like sugar than anything else
7 oktober 2025
Svar från Lola's - Lola's Selfridges Birmingham
Hi,
Thank you for taking the time to leave your review.
I am very sorry to hear you didn't enjoy the vegan cupcakes and the pink mini cupcake box.
I want to assure you that we bake all our cakes and cupcakes fresh for collection or delivery so I am very sorry you found them to be hard.
They are decorated with our butter icing which is our sweetest icing and I would recommend trying ones with our cream cheese icing.
I do not see any correspondence from you on our system and if you would like to discuss your order with our team please email us on t hello@lolascupcakes.com
I hope this helps.
Kind regards,
Shona
The cake I ordered was ready on time…
The cake I ordered was ready on time and beautiful. It received many compliments.
6 oktober 2025
Gluten Free Red Velvet cake was…
Gluten Free Red Velvet cake was delicious! Definitely didn’t taste GF. Looked beautiful too, shame the text was so restrictive there was space to do an ‘18’ but was told they couldn’t due to space. (Capital letters also count as 2 spaces so had to use a nickname rather than my daughters name)
4 oktober 2025
Red velvet 24 slices
I ordered the red velvet cake for my daughter's 18th birthday. The cake was very moist and very very tasty. Everyone's loved it! Wish I ordered a bigger one.
30 september 2025
The staff are always so friendly
The staff are always so friendly. The pistachio cakes are delicious!
1 oktober 2025
Amazing 50th birthday experience
As mentioned previously, excellent service by POPPY in the Birmingham branch and absolutely heavenly delicious cake!!
Keep it up LOLAS !!
27 september 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.