Excellent service and an excellent gender reveal cake. It was delicious and very well presented. It looked even better in real life than in the photos. I’m so glad we went with Lola’s and will definit... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The best cakes ever! We are long time lovers of Lola’s and chose them for our wedding cake - it was absolutely stunning and we had so many compliments on how nice it tasted! A special thank you to t... Se mer
Great cakes, never disappoint, we get them for all the family birthdays. My only quibble is that the delivery charges are high. The delivery service is good when we've used it (you can also pick up at... Se mer
I had my favourite red velvet cake for my birthday and it was so delicious. I usually get the cupcakes which are a 10/10 and sometimes when you have a larger version, it’s not quite the same but this... Se mer
Företagsinformation
Om Lola's - Lola's Selfridges Birmingham
Skrivet av företaget
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrivet av företaget
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktuppgifter
Selfridges & Co, Bullring Shopping Centre, B5 4BP, Birmingham, Storbritannien
- +44121 643 2004
4,6
Utmärkt
854 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
loved the brownies
i really enjoyed the brownies full off favor and specially got £10 off to which i love a bargain
29 augusti 2026
The 20 Birthday tea cake is by farrrrr…
The 20 Birthday tea cake is by farrrrr the best cake I’ve ever had in the UK.
23 augusti 2026
Omdöme utan inbjudan
The cupcake tasted good
The cupcake tasted good , they were moist and chewy and fresh
20 augusti 2026
Excellent service and an excellent…
Excellent service and an excellent gender reveal cake. It was delicious and very well presented. It looked even better in real life than in the photos. I’m so glad we went with Lola’s and will definitely be using them again!
18 augusti 2026
Love Lola’s cakes- absolutely…
Love Lola’s cakes- absolutely delicious, especially the birthday cake!!!
9 augusti 2026
I had a lovely red velvet cake on my…
I had a lovely red velvet cake on my birthday treat to London, unfortunately my birthday was the next day, so I wasn’t allowed my birthday cake, I had to get it with my points, I don’t live near London or a Lola’s I only buy from London when I come there so I wasn’t allowed a bit disappointed x
8 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Both cupcakes I purchased were smushed…
Both cupcakes I purchased were smushed and one was a birthday cupcake
30 juli 2026
Svar från Lola's - Lola's Selfridges Birmingham
Hello Sapna,
Thank you for taking the time to leave your feedback about your recent visit in store with us.
I am sorry to hear that your cupcakes were smushed/damaged. Our cupcakes are very fragile and our teams in store are trained to handle and package these appropriately in boxes made specifically for its size, so we are sorry they were not in perfect condition.
We do apologise that this experience fell short of our usual standards and will be sure to log this directly with the store.
If you would like to discuss your feedback further with our team directly please do reach out to us directly at hello@lolascupcakes.com so we can assist you further with this.
I ordered a astronaut cake in chocolate…
I ordered a astronaut cake in chocolate flavour. The outlook design was absolutely beautiful however, I was really disappointed with the taste. The cake had a burnt flavour, which made it unpleasant to eat. Unfortunately, none of us enjoyed it.
22 juli 2026
Svar från Lola's - Lola's Selfridges Birmingham
Hello,
Thank you for your feedback.
We're truly sorry to hear that the taste of the chocolate cake did not meet your expectations and that you found it to have a burnt flavor.
Our cakes are always prepared fresh using high quality ingredients to ensure the best experience and it does not sound up to our standers.
We appreciate you bringing this to our attention.
I will be in touch shortly via email to discuss this in more detail.
Best wishes,
Marta
Love the cupcakes by Lola's cake the…
Love the cupcakes by Lola's cake the purity and quality they offer their customers is absolutely amazing.
13 juli 2026
Everything was great all round
Ordering was very quick and simple, as a last minute order it was fulfilled quickly and correctly. Cake tasted amazing with lots and lots of compliments, highly recommend.
20 juli 2026
Yummy Cakes
Delicious cakes. One of my favourites is Velvet cake. Highly recommend.
22 juli 2026
Omdöme utan inbjudan
The best cakes ever
The best cakes ever! We are long time lovers of Lola’s and chose them for our wedding cake - it was absolutely stunning and we had so many compliments on how nice it tasted! A special thank you to the team at Lola’s Birmingham for helping us load the cake and 10 boxes of cupcakes into the car to get home safely- the staff were so helpful and polite.
Thank you Lola’s for making the best cakes ever and for making our day so special!
19 juli 2026
Great service, but I could ask about my loyalty points.
The service was excellent; the only improvement would be if I were asked about my loyalty or rewards program. I have never been asked, despite purchasing cakes and birthday cakes from you for years. Occasionally, I forget to remind the person assisting me to add my points.
9 juli 2026
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