We worked with a few people from lemonade who all helped is . However kerry was the lady who we initially spoke to after the accident . She went above and beyond to help us get a hire vehicle to... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Beckie Hardisty is a credit to Lemonaid Motor Legal. She was so helpful and dealt with my claim efficiently and without fuss. After taking details of my claim she transferred me to Autoglass and they... Se mer
Företaget har svarat
Excellent service from day one until completion of repairs. Chloe was our handler and made sure everything was clear. Well done.
Företaget har svarat
We are very pleased with the professional service provided by Lemonaid Motor Legal, particularly Paul Thomas. He is always helpful, professional and responsive, providing excellent support with our... Se mer
Företaget har svarat
Företagsinformation
Om Lemonaid Motor Legal Ltd
Skrivet av företaget
Our Mission
We believe in directly energising and impacting an insurer partner proposition to their policyholders through driving a forward-thinking end-to-end motor claims solution. That’s why we trust in harnessing market-leading technologies and applying a human approach to continuously develop and deliver seamless, best-in-class service to drive results, retention, and renewals for our business partners.
Skrivet av företaget
- We are committed to delivering the 5* service we believe our clients deserve.
- We understand that being involved in a road traffic accident can be stressful and overwhelming. Our dedicated staff are here to monitor and manage your claim, efficiently and effectively so you don't have to.
Kontaktuppgifter
Unit A06 Magna 34 Business Park, S60 1FG, Rotherham, Storbritannien
- 02038790727
- info@lemonaid.legal
- lemonaid.legal
Seamless end to end claims management.
4,8
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good service
Very clear explanation of what to do. Plus advice on any assistance required.
18 februari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Peter,
Thank you for taking the time to share your experience with us.
We understand that motor claims can sometimes feel daunting and complex, which is why our team works diligently to ensure you feel fully informed and supported throughout the entire process.
Lemonaid Motor Legal Ltd
I can’t thank mollie wright enough for…
I can’t thank mollie wright enough for her amazing help she provided me today when calling to report my car accident…. I was still struggling with anxiety and stress and panic after being involved in a car accident that left me without my car to collect my son from Milton Keynes from his dads and picking up my sister and 2 small children from the train station as she had travelled from Leeds to visit our very unwell nan ….
My car is my life line with school drop offs and pick ups and after school clubs and my work which I wouldn’t be able to do without a car as I travel far to get to work every day ….
After Having to move further away from work and school due to financial difficulties made me panic at the thought of no transportation as there is only 1 bus every hour from my village ,making it difficult to travel to school and work every day without a car… but mollie kept me calm and reassured me that everything is going to be ok … I’m going through menopause at the moment and I now struggle massively with day to day pressures ,so having to make a call to the insurance company was a real challenge due to the anxiety I now experience. But I’m so grateful Mollie answered my call . She was patient with me as I was also trying to sort out my situation with my son and sister travelling to the train station back to Leeds and having to rely on friends to pick us up and mollie just was amazing and didn’t make me feel like I was a burden….
She definitely deserves to know she has put my trust and faith back in customer service..
and I never actually write a review ( I plan to but the anxiety of trying to go online and doing it without it going wrong , which seems to happen to me often ) but I am absolutely certain that she actually deserves me to pull myself together to make sure everyone knows that it may be her job to talk to me but honestly ,she doesn’t realise how much she meant to me today ….. so thank you so much mollie xxx
18 februari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Sammitfggf,
We understand that being involved in an accident can be an incredibly stressful and overwhelming experience, especially alongside the demands of everyday life.
We’re delighted to hear that Mollie was able to provide you with the support and reassurance you needed. Your kind words will mean a great deal to her, and we’re pleased she made such a positive difference during this difficult time.
Please remember that our team is here to support you throughout your entire claims journey, and we remain committed to delivering the same high level of service and care.
Thank you, Lemonaid Motor Legal
Kerryanne
Kerryanne, was fantastic. Was really good help and talked me through the whole process.
17 februari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Bruce,
What a lovely review! We are thrilled to hear Kerryanne provided you with all the help and reassurance you needed.
Thank you, Lemonaid Motor Legal Ltd.
Waste of time
Waste of time, can’t believe price I’m paying for Insurance to get this kind of service ! No fault claim 4 weeks ago still no replacement vehicle! They also like to swear before putting the phone down.
13 februari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hello,
We have requested some further information from you to be able to locate your claim details and then we will be in contact with you.
Thank you, Lemonaid Motor Legal Ltd.
Flawless service
I've just been involved in a non fault rta.
Needless to say I wasn't in the greatest headspace.
After phoning lemonaid., and talking to Mollie Wright things seem a bit better now. She was patient with me went through everything that happened like a true professional. She got the repair ball rolling. Thank you lemonaid and Mollie.
12 februari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Darren,
What a lovely review!
We understand how worrying and daunting being involved in a road traffic accident is, so it is great to hear that Mollie looked after you and your claim with the 5* service you deserve.
Thank you, Lemonaid Motor Legal Ltd.
Fantastic Service
Great service.....made a worrying time easier with empathic friendly service to sort out the claim efficiently.
2 februari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Dave,
Thank you for taking the time to share your experience with us! We are pleased to hear that the team were able to support you at such a stressful and worrying time!
Lemonaid Motor Legal Ltd.
The call handler was kind and courteous…
The call handler was kind and courteous and very clear about what was expected of me.
11 februari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Nathan,
Thank you for your feedback. We’re delighted to hear that our call handler was kind, courteous, and clear in explaining everything. Providing helpful and supportive service is very important to us, so it’s wonderful to know this was your experience. We appreciate you taking the time to share your thoughts.
Lemonaid Motor Legal Ltd.
Excellent service from start to finish
Excellent service from start to finish. They kept me informed every step of the way, from organising repairs, and a replacement vehicle which enabled me to continue working. Thank you.
14 januari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Julian,
Thank you for your feedback. We’re pleased to hear that you were happy with the service and that the replacement vehicle helped you stay on the road. Keeping our customers informed and making the repair process as smooth as possible is always our priority. We appreciate your feedback and your trust in us.
Lemonaid Motor Legal Ltd.
Oh all good and kept well updated all…
Oh all good and kept well updated all the way through
9 februari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Craig,
We’re pleased to hear everything went smoothly and that you felt well updated throughout the process. Keeping our customers informed is important to us, so it’s great to know it made a difference
Thank you, Lemonaid Motor Legal Ltd.
Great experience with my car involved…
Great experience with my car involved in a non fault accident. Definitely recommend to my family and friends.
6 februari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi James,
Thank you for the review! We’re glad we could make a stressful non-fault accident experience a smooth one for you.
Lemonaid Motor Legal Ltd.
Amazing Experience
This company has been absolutely amazing and they have provided an excellent exceptional service and have been by my side from the moment I reported my accident to the moment I picked up my car and it’s looks and feel better then before I would fully recommend them to everyone
4 februari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Fazan,
Thank you so much for taking the time to leave such a fantastic review. We’re delighted to hear about your experience and that you felt supported every step of the way. Knowing that your vehicle looks and feels even better than before means a great deal to our whole team.
Lemonaid Motor Legal Ltd.
Great service from Mollie
Mollie was very friendly and supportive. She answered any questions I had quickly and passed me on to the relevant department.
2 februari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Paul,
Thank you for taking the time to leave Mollie this lovely review!
She will be thrilled to hear that she provided you with a friendly and efficient service.
Lemonaid Motor Legal Ltd.
Very professional helpful service
Very professional helpful service
2 februari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Iris,
Thank you for taking the time to leave this review, we are pleased hear Mollie provided you with a helpful and professional service.
Lemonaid Motor Legal Ltd.
After a stressful morning and an…
After a stressful morning and an accident that was not my fault. Lizzie who handled my claim was so patient and so helpful she made a stressful time a lot easier, was nice to speak to a friendly member of staff. Lizzie is a fantastic member of staff
2 februari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Customer,
Thank you for taking the time to share your experience with us.
We are please to hear Lizzie provided you with the 5* service you deserve whilst reporting your claim to us.
Lemonaid Motor Legal Ltd.
Lizzie was fantastic in dealing with my…
Lizzie was fantastic in dealing with my claim at a stressful time for me.
An asset to your company
Lawrence
2 februari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Lawrence,
Thank you for this lovely review, Lizzie will be thrilled to hear she was able to support you through this stressful time!
Lemonaid Motor Legal Ltd.
Great service as always Kerryanne was…
Great service as always Kerryanne was very helpful in my case .
27 januari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Alvi,
Thank you for taking the time to leave this lovely review for Kerryanne, it will make her day to know she provided you with the great service you deserve.
Lemonaid Motor Legal Ltd.
Handled with a high level of…
Handled with a high level of professionalism.
26 januari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Wes,
Thank you for taking the time to share your experience with the team.
We are thrilled to hear that you were provided the 5* service you deserve.
Lemonaid Motor Legal Ltd.
Prompt
Prompt, courteous and pleasant
Explained everything very well
23 januari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi P Evans,
Thank you for sharing your experience with us!
We are thrilled to hear the service you were provided was prompt and professional.
Lemonaid Motor Legal Ltd.
Excellent work 👍
Lemonade is a very good easy going company to deal with. I spoke with Millie and she was very helpful and professional. She walked me through everything to get my problem solved, am very happy excellent service 👍 and call wait times were near to nothing 👍
22 januari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Dee,
Thank you for this lovely feedback!
It will make Millie's day to know she provided you with the excellent service you deserve!
Lemonaid Motor Legal Ltd.
Svar från Lemonaid Motor Legal Ltd
Hi James,
Thank you taking the time to share your experience with Millie,
She will be thrilled to hear she provided you with the 5* service you deserve.
Lemonaid Motor Legal Ltd.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.