We worked with a few people from lemonade who all helped is . However kerry was the lady who we initially spoke to after the accident . She went above and beyond to help us get a hire vehicle to... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Beckie Hardisty is a credit to Lemonaid Motor Legal. She was so helpful and dealt with my claim efficiently and without fuss. After taking details of my claim she transferred me to Autoglass and they... Se mer
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Excellent service from day one until completion of repairs. Chloe was our handler and made sure everything was clear. Well done.
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We are very pleased with the professional service provided by Lemonaid Motor Legal, particularly Paul Thomas. He is always helpful, professional and responsive, providing excellent support with our... Se mer
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Företagsinformation
Om Lemonaid Motor Legal Ltd
Skrivet av företaget
Our Mission
We believe in directly energising and impacting an insurer partner proposition to their policyholders through driving a forward-thinking end-to-end motor claims solution. That’s why we trust in harnessing market-leading technologies and applying a human approach to continuously develop and deliver seamless, best-in-class service to drive results, retention, and renewals for our business partners.
Skrivet av företaget
- We are committed to delivering the 5* service we believe our clients deserve.
- We understand that being involved in a road traffic accident can be stressful and overwhelming. Our dedicated staff are here to monitor and manage your claim, efficiently and effectively so you don't have to.
Kontaktuppgifter
Unit A06 Magna 34 Business Park, S60 1FG, Rotherham, Storbritannien
- 02038790727
- info@lemonaid.legal
- lemonaid.legal
Seamless end to end claims management.
4,8
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Damage claim
Damage claim
Clear and concise instructions.
Calm and pleasant manner .
Did not rush me at any stage
Patient when I was taking photos etc
A very easy process
Cherry was also very professional and knowledgeable.
19 januari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Sandra,
we understand how daunting the claims process can feel, so we are pleased to hear our team were able to provide the clarity and guidance to make the journey a little easier for you!
Thank you, Lemonaid Motor Legal Ltd.
Svar från Lemonaid Motor Legal Ltd
Hi Andy,
We are pleased to hear your claim was managed professionally and efficiently.
Thank you, Lemonaid Motor Legal Ltd.
Kerry was very professional and…
Kerry was very professional and helpful. Credit to lemonaid
6 november 2025
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Carol,
Thank you for taking the time to share your experience with Kerry.
We are pleased to hear Kerry delivered the 5* service you deserve, and we agree she really is a credit to the business!
Lemonaid Motor Legal Ltd.
Joey - car insurance
Calling insurance isn’t always easy but Joey made it an absolute breeze for me, super helpful and very kind. I massively appreciate his help today! Great asset to the team.
15 januari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Jack,
Thank you for your kind words. We understand that dealing with insurance isn’t always easy, so it’s fantastic to hear that Joey made the process feel straightforward and stress-free for you. He’ll be really pleased to know his helpfulness and kindness made such a positive impact. We’ll be sure to pass on your feedback.
Thanks again for taking the time to leave a review, Lemonaid Motor Legal Ltd.
Absolutely so helpful and lovely
Absolutely so helpful and lovely! My first time doing this and the lady i spoke to was so patient and kind!
13 januari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Jessica,
What lovely feedback it will make Kerryanne's day to know she made your claims journey a little easier!
Thank you, Lemonaid Motor Legal Ltd.
Excellent service provided by kerryanne
13 januari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Tafoor,
Thank you for taking the time to share your experience with us!
We are thrilled to hear Kerryanne provided you with the excellent service you deserve!
Lemonaid Motor Legal Ltd.
Joey was amazing that handle my claim…
Joey was amazing that handle my claim explained everything properly and was very respectful
13 januari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Husnain,
Thank you for taking the time to share your experience with your file handler Joey.
We are thrilled to hear he provided you with an efficient and respectful claim journey.
Lemonaid Motor Legal Ltd.
Mollie Wright was extremely helpful
Mollie Wright was extremely helpful . in a very friendly manner. she explained the process of getting my car repaired. I am very grateful to her snd also to Robyn to whom I spoke today.
9 januari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Millie,
Thank you for taking the time to share your experience with Mollie and Robyn!
We are thrilled to hear that they were able to provide you with the 5* service you deserve!
Lemonaid Motor Legal Ltd.
The lady was very helpful and respectful
The lady was very helpful and respectful
9 januari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Rami,
We will ensure your file handler Millie receives your lovely feedback, it will make her day to know she made your claims journey a smooth one!
Thank you, Lemonaid Motor Legal Ltd.
Great company
Great company, Kerry and Jack were most helpful during my accident claim.
8 januari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Brett,
We are thrilled to hear the team provided you all the help and reassurance needed whilst managing your claim!
Thank you, Lemonaid Motor Legal Ltd.
Good job Kerryanne
8 januari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Albert,
We are thrilled to hear Kerryanne provided you with the 5 * service you and your claim deserve.
Thank you, Lemonaid Motor Legal Ltd.
I Highly Professional and Efficient Support like to express my sincere…
I would like to express my sincere appreciation for the professional service provided by Karryane in relation to my insurance claim. She demonstrated a high level of professionalism, efficiency, and attention to detail throughout the entire process. Karryane communicated clearly, provided timely updates, and handled the matter with great care, which made the experience straightforward and reassuring. Her support was greatly valued, and I would not hesitate to recommend her services.
Farida
7 januari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Farida,
Thank you for taking the time to share you experience with Kerryanne!
We are thrilled to hear that Kerryanne provided you with a professional, efficient and attentive claims journey!
Lemonaid Motor Legal Ltd.
Cherry a great adviser , a credit to your company .
Cherry helped me , especially with the many questions I had . Was very calm and explained the process of taking the photos via the link which was new to me me .
5 januari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Maxine,
Thank you for taking the time to leave this review for Cherry.
We understand how daunting the claims process can be daunting, so we are pleased to hear Cherry was able to provide you with any reassurance needed.
Lemonaid Motor Legal Ltd.
Poor experience and awful recommendations
I am extremely disappointed with how my claim has been handled. After making a personal injury claim following a non fault accident, this company referred my case to their panel solicitor who has been completely incompetent.
There is serious lack of communication, missed deadlines and no clear guidance throughout the whole process. As a result of poor handling, my compensation claim has been unnecessarily delayed and mishandled, causing a huge amount of stress and frustration.
Lemonaid previously escalated this to the solicitor but no progress was made.
Now it seems as though Lemonaid want to wash their hands of me and my claim because they aren’t dealing with my personal injury claim directly.
I trusted this company to manage my claim professionally and to refer me to a competent solicitor on their recommendation, but that trust was well and truly misplaced. I feel very let down and would not recommend taking any suggestions from Lemonaid if you want your claim to be handled professionally. I should add that this has been ongoing for over 3 years now for what was a very straight forward non fault accident.
3 januari 2026
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Lucy,
We are sorry to hear that the claims journey regarding your Personal Injury has not met your expectations.
We have requested some further information from you to be able to locate your claim details and then we will be in contact with you.
Thank you, Lemonaid Motor Legal Ltd.
Chloe Carr was helpful she was patient…
Chloe Carr was helpful she was patient and very attentive she is a bonus to the company
29 december 2025
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Vic,
Thank you for leaving Chloe this review! She will be thrilled to hear she made the process of logging your claim with us simple and smooth.
Lemonaid Motor Legal Ltd.
Supportive advisor
The advisor was very supportive, courteous, empathetic and knowledgeable.
29 december 2025
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Jakki,
Thank you for sharing this lovely review for you file handler Kerry, she will be pleased to hear she was able to provide you with the 5* service you deserve.
Lemonaid Motor Legal Ltd.
Cherry was very professional in taking down details and she was very calm whilst doing so …
Cherry was very professional in taking down my details and the details of the accident. She seemed very calm and did not rush me in any way.
29 december 2025
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Babar,
We understand how daunting the claims process can be especially following a road traffic accident, so we are pleased to hear that Cherry was calm and reassuring whilst taking the details of the accident.
Thank you, Lemonaid Motor Legal Ltd.
Svar från Lemonaid Motor Legal Ltd
Hi Robertas,
Thank you for taking the time to share your experience with us!
We are thrilled to hear that the team were both helpful and polite whilst managing your claim.
Lemonaid Motor Legal Ltd.
Kerry machin made reporting the…
Kerry machin made reporting the accident a walk in the park assisted me with any information I needed and was very reassuring that my claim is in good hands
All the best Kerry keep doing what your doing your amazing
20 december 2025
Omdöme utan inbjudan
Svar från Lemonaid Motor Legal Ltd
Hi Adam,
Thank you for taking the time to leave such a lovely review. We’re delighted to hear that Kerry made the process of reporting your accident feel so straightforward and reassuring.
Kerry will be thrilled to know her support and guidance gave you confidence that your claim is in good hands.
Lemonaid Motor Legal Ltd.
Svar från Lemonaid Motor Legal Ltd
Hi Jason,
Thank you for the sharing your experience with us!
We are thrilled to hear the team provided you with the fast and efficient service you deserve!
Lemonaid Motor Legal Ltd.
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