LANDBAY Omdömen 

648
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Really great support and helping co-ordinating with the relevant departments to meet a very tight deadline on a complicated case. Couldn't have done it without your support a long the whole process! T... Se mer

Betygsatt 1 av 5 stjärnor

Woeful service and assistance with BTL mortgage when life events inc mental/physical health deteriorated. Constant references to "head office" all whom offer ZERO help at all, on contrary merely threa... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

What could have been a challenging case was made very straight forward by my BDM (Alex Witham) and the underwriter (Sian Robinson).

Betygsatt 5 av 5 stjärnor

Brilliant lender, my go to for BTL. Great underwriting by Chloe Newton and support by Ian May BDM.

Företagsinformation

  1. Finansiellt institut
  2. Marknadsoperatör

Skrivet av företaget

Landbay is an award-winning specialist buy-to-let lender providing landlord lending solutions via our intermediary network. Our team offers in-depth knowledge of the buy-to-let mortgage industry, combined with a technology-enabled approach to lending, which equips us to take on complex cases.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

648 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 84 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(648)

118 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

personal phone call from the u/w…

personal phone call from the u/w explaining all docs needed to progress the case. really easy system to use. clear website, user friendly. great bdm i can always call and disccuss.

4 november 2024
Logotyp för LANDBAY

Svar från LANDBAY

Hi Sophie,

Thank you for your review. It's great to hear you find our portal easy to use and enjoy working with your BDM.

Betygsatt 5 av 5 stjärnor

Great service

Constant, timely communication was great. Dawn, the underwriter, has been brilliant and my thanks go to her for being available to talk to and responding quickly to any questions or queries I had.

7 november 2024
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Svar från LANDBAY

Thank you for your review. We're pleased you found our communication great and have passed this on to Dawn!

Betygsatt 5 av 5 stjärnor

Landbay have been really good in…

Landbay have been really good in supporting my clients with buy to let mortgages. The BDM Simone Ferreira is always available on the phone or by email, and great service on the phone too!!

7 november 2024
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Svar från LANDBAY

Hi Rikesh, thank you for taking the time to leave a review. We've passed this on to Simone!

Betygsatt 1 av 5 stjärnor

We had to abandon the application…

We had to abandon the application because due to a delay in the clients getting the latest year's tax calcs from their accountant they passed your deadline for securing the rate and keeping the application going. Your new rates are far less competitive. Other lenders do not have these deadlines and would have honoured the rate we thought we had secured for the client. Now we have to apply with a new lender.

7 november 2024
Betygsatt 5 av 5 stjärnor

Excellent Service from Landbay!

David Rann has been very proactive in the processing of this mortgage. It has not been a straight-forward case, but his expertise has been central to getting a very quick mortgage offer.

1 november 2024
Omdöme utan inbjudan
Logotyp för LANDBAY

Svar från LANDBAY

Hi John,

Thanks for your review! We've passed this on the David and are glad we could help with your case.

Betygsatt 5 av 5 stjärnor

Landbay are my go to Lender for my…

Landbay are my go to Lender for my clients Buy to Let Mortgages.

They consistently deliver and the sales tramband underwriters are a pleasure to deal with.

28 oktober 2024
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Svar från LANDBAY

Thanks Marc, we're glad you enjoy working with us!

Betygsatt 5 av 5 stjärnor

Great Support

We have recently regularly been using Landbay to place 6 bed HMO mortgages. Our client is a portfolio landlord (lots of experience with several lenders!) and always comments on how sleek Landbay's user experience is. More importantly as a broker the BDMs, underwriters and completion officers make the process of working with Landbay very simple. We can get in direct contact with everyone directly which helps massively to save time. Big thanks to Sam Waterhouse, Scott Thomson and Gareth Powell. Will have a new case for you all this week!

21 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best Lender

Best Lender
Collette Smith the underwriter is really helpful. She understand the case really well and communicate with me clearly all the time and promptly.
There system is easy to use. They are all friendly and easy to reach out.
Landbay is really standing out on underwriting process.

15 oktober 2024
Omdöme utan inbjudan
Logotyp för LANDBAY

Svar från LANDBAY

Thank you Nan! We've passed this review on to Collette and are so glad you enjoyed working with us.

Betygsatt 5 av 5 stjärnor

A great experience!

The excellent service from Luke Cassidy made sure the case went to offer in 11 days. This was only delayed by the wait for a valuation appointment. Luke's communication was first class.

11 oktober 2024
Omdöme utan inbjudan
Logotyp för LANDBAY

Svar från LANDBAY

Thanks Mike. We've shared your review with Luke!

Betygsatt 5 av 5 stjärnor

Glenn Shipman has been absolutely…

Glenn Shipman has been absolutely fantastic on our cases – he has been patient, diligent and it's not often I’m so impressed with an underwriter that I have wanted to leave a review!

11 oktober 2024
Omdöme utan inbjudan
Logotyp för LANDBAY

Svar från LANDBAY

Hi Luke,

Thank you for taking the time to leave this review! We have passed your positive feedback on to Glenn.

Betygsatt 5 av 5 stjärnor

Intermediary Service

I only have one thing to say to Land Bay...

Charlotte Higgs from the intermediary team deserves not only a pay rise, a promotion, and commendation, she also deserves the utmost recognition from her higher ups.

I've been a commercial broker for several years now and it's rare that I'll leave a review of a lenders services. However, it would be a grave injustice if I were not to leave a review of the ABSOLUTELY lovely experience that I've had from Charlotte today.

After being let down by another lender who sung their own praises about being "able to do the case" and "Yeah, sure no problems". Charlotte took the time to assess the case, speak with underwriting, explain what would be asked for and her product knowledge on the rates/requirements was bang on, she even informed me of the potential valuation data being slightly skewed due to recent refurbishment work on the property that I was discussing with her.

9 oktober 2024
Omdöme utan inbjudan
Logotyp för LANDBAY

Svar från LANDBAY

Hi Bilal,

Thank you for your review and feedback!

It's great to hear how much you enjoyed working with Charlotte and have passed this on to her and the team.

We hope to work with you again soon!

Betygsatt 5 av 5 stjärnor

Exactly what brokers want from a lender

From initial guidance by Rahead Hussein BDM to tell us we could do this, through to the clear and efficient underwriting by David Francis (kudos David, you were a pleasure to work with), ending up with a really happy portfolio landlord client; I have to say this organisation is great to work with!

7 oktober 2024
Omdöme utan inbjudan
Logotyp för LANDBAY

Svar från LANDBAY

Hi Tarjinder,

Thank you for leaving your review. We've passed your feedback on to Rahead and David. We're glad you liked working with us!

Betygsatt 5 av 5 stjärnor

Placed a deal with them (Ltd Co HMO…

Placed a deal with them (Ltd Co HMO BTL) for my clients which all went very smoothly. Was able to communicate directly with the underwriter, which speeds things up no end. Instructions from my broker contact re how to submit the case were all very clear. Very good and on the ball throughout.

12 september 2024
Omdöme utan inbjudan
Logotyp för LANDBAY

Svar från LANDBAY

Thank you Martin for your 5 star review! We are happy to here you enjoyed working with us.

Detta är Trustpilot

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