Really great support and helping co-ordinating with the relevant departments to meet a very tight deadline on a complicated case. Couldn't have done it without your support a long the whole process! T... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Woeful service and assistance with BTL mortgage when life events inc mental/physical health deteriorated. Constant references to "head office" all whom offer ZERO help at all, on contrary merely threa... Se mer
Företaget har svarat
What could have been a challenging case was made very straight forward by my BDM (Alex Witham) and the underwriter (Sian Robinson).
Brilliant lender, my go to for BTL. Great underwriting by Chloe Newton and support by Ian May BDM.
Företagsinformation
Skrivet av företaget
Landbay is an award-winning specialist buy-to-let lender providing landlord lending solutions via our intermediary network. Our team offers in-depth knowledge of the buy-to-let mortgage industry, combined with a technology-enabled approach to lending, which equips us to take on complex cases.
Kontaktuppgifter
111 Buckingham Palace Road, London, SW1W 0SR, SW1W 0SR, London, Storbritannien
- 020 3817 7700
- support@landbay.co.uk
- landbay.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
personal phone call from the u/w…
personal phone call from the u/w explaining all docs needed to progress the case. really easy system to use. clear website, user friendly. great bdm i can always call and disccuss.

Svar från LANDBAY
Great service
Constant, timely communication was great. Dawn, the underwriter, has been brilliant and my thanks go to her for being available to talk to and responding quickly to any questions or queries I had.

Svar från LANDBAY
Very smooth process from start of the…
Very smooth process from start of the application till the completion. Always pleasure working with Landbay.

Svar från LANDBAY
Landbay have been really good in…
Landbay have been really good in supporting my clients with buy to let mortgages. The BDM Simone Ferreira is always available on the phone or by email, and great service on the phone too!!

Svar från LANDBAY
We had to abandon the application…
We had to abandon the application because due to a delay in the clients getting the latest year's tax calcs from their accountant they passed your deadline for securing the rate and keeping the application going. Your new rates are far less competitive. Other lenders do not have these deadlines and would have honoured the rate we thought we had secured for the client. Now we have to apply with a new lender.
Quick and responsive underwriters!
Quick and responsive underwriters!
Only downside/feed back is requiring a 'buildings insurance' quote for every mortgage offer to be produced, even on a leavehold flat.
Excellent Service from Landbay!
David Rann has been very proactive in the processing of this mortgage. It has not been a straight-forward case, but his expertise has been central to getting a very quick mortgage offer.

Svar från LANDBAY
Great service and access underwriter…
Great service and access underwriter really helps. Sometimes a 2 minute conversation can clear up complex cases

Svar från LANDBAY
Landbay are my go to Lender for my…
Landbay are my go to Lender for my clients Buy to Let Mortgages.
They consistently deliver and the sales tramband underwriters are a pleasure to deal with.

Svar från LANDBAY
Great Support
We have recently regularly been using Landbay to place 6 bed HMO mortgages. Our client is a portfolio landlord (lots of experience with several lenders!) and always comments on how sleek Landbay's user experience is. More importantly as a broker the BDMs, underwriters and completion officers make the process of working with Landbay very simple. We can get in direct contact with everyone directly which helps massively to save time. Big thanks to Sam Waterhouse, Scott Thomson and Gareth Powell. Will have a new case for you all this week!
Best Lender
Best Lender
Collette Smith the underwriter is really helpful. She understand the case really well and communicate with me clearly all the time and promptly.
There system is easy to use. They are all friendly and easy to reach out.
Landbay is really standing out on underwriting process.

Svar från LANDBAY
A great experience!
The excellent service from Luke Cassidy made sure the case went to offer in 11 days. This was only delayed by the wait for a valuation appointment. Luke's communication was first class.

Svar från LANDBAY
Glenn Shipman has been absolutely…
Glenn Shipman has been absolutely fantastic on our cases – he has been patient, diligent and it's not often I’m so impressed with an underwriter that I have wanted to leave a review!

Svar från LANDBAY
Intermediary Service
I only have one thing to say to Land Bay...
Charlotte Higgs from the intermediary team deserves not only a pay rise, a promotion, and commendation, she also deserves the utmost recognition from her higher ups.
I've been a commercial broker for several years now and it's rare that I'll leave a review of a lenders services. However, it would be a grave injustice if I were not to leave a review of the ABSOLUTELY lovely experience that I've had from Charlotte today.
After being let down by another lender who sung their own praises about being "able to do the case" and "Yeah, sure no problems". Charlotte took the time to assess the case, speak with underwriting, explain what would be asked for and her product knowledge on the rates/requirements was bang on, she even informed me of the potential valuation data being slightly skewed due to recent refurbishment work on the property that I was discussing with her.

Svar från LANDBAY
Exactly what brokers want from a lender
From initial guidance by Rahead Hussein BDM to tell us we could do this, through to the clear and efficient underwriting by David Francis (kudos David, you were a pleasure to work with), ending up with a really happy portfolio landlord client; I have to say this organisation is great to work with!

Svar från LANDBAY
excellent communication
excellent communication, proactive underwriter, easy transaction

Svar från LANDBAY
Placed a deal with them (Ltd Co HMO…
Placed a deal with them (Ltd Co HMO BTL) for my clients which all went very smoothly. Was able to communicate directly with the underwriter, which speeds things up no end. Instructions from my broker contact re how to submit the case were all very clear. Very good and on the ball throughout.

Svar från LANDBAY
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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