Really great support and helping co-ordinating with the relevant departments to meet a very tight deadline on a complicated case. Couldn't have done it without your support a long the whole process! T... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Woeful service and assistance with BTL mortgage when life events inc mental/physical health deteriorated. Constant references to "head office" all whom offer ZERO help at all, on contrary merely threa... Se mer
Företaget har svarat
What could have been a challenging case was made very straight forward by my BDM (Alex Witham) and the underwriter (Sian Robinson).
Brilliant lender, my go to for BTL. Great underwriting by Chloe Newton and support by Ian May BDM.
Företagsinformation
Skrivet av företaget
Landbay is an award-winning specialist buy-to-let lender providing landlord lending solutions via our intermediary network. Our team offers in-depth knowledge of the buy-to-let mortgage industry, combined with a technology-enabled approach to lending, which equips us to take on complex cases.
Kontaktuppgifter
111 Buckingham Palace Road, London, SW1W 0SR, SW1W 0SR, London, Storbritannien
- 020 3817 7700
- support@landbay.co.uk
- landbay.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Landbay’s new online Product Transfer system
Landbay’s new online Product Transfer system is slick, seamless, and incredibly easy to use—a game-changer for brokers! The process is intuitive, efficient, and saves valuable time. A special thanks to Paula Dowson, whose expert guidance and support were invaluable in getting our first application over the line smoothly. Her professionalism and in-depth knowledge made the experience even better. This new platform is a fantastic addition to Landbay’s offering, reinforcing their commitment to innovation and broker-friendly solutions. Highly recommended!
Gary, Independent Mortgages Direct NE

Svar från LANDBAY
submitted a btl ltd purchase case with…
submitted a btl ltd purchase case with Landbay after so long and what a smooth and great experience,
i must say that the property was above a commercial unit and previously got declined 3 times,
the under writer of the case was Scott Thomson a very efficient and responsive UW, case went to offer within days.
so next case is definitely will be on top of my list.

Svar från LANDBAY

Svar från LANDBAY
Excellent work Landbay!
Great work Landbay! in my opinion you are one of the few lenders that will lend against the increased value of a residential property after light refurbishments have been undertaken and without any fuss! The client is also a first time landlord! Thanks to all your team - from the Development Manger to the underwriter's and finally the completion team!

Svar från LANDBAY
Great service as usual from Landbay
Great service as usual from Landbay. Underwriters are super quick to respond and you know what you need to supply to get an offer and completion. And it always helps when you have the best BDM around when things don’t go to plan!

Svar från LANDBAY
This was the first time I have keyed a…
This was the first time I have keyed a case to Landbay but most certainly not my last. Really liked that after the document submission the underwriter contacted me directly to discuss the case and with the requirements he stipulated I have been able to get the case to offer very quickly. FANTASTIC SERVICE and PLEASURE TO DEAL AS SO EASY

Svar från LANDBAY
As a broker I use many lenders and I…
As a broker I use many lenders and I recent used Landbay for the first time and I was very impressed with their willingness to lend and help get the application through. Would definitely use them again and recommend to everyone.

Svar från LANDBAY
first time using landbay
first time using landbay. i selected their AVM product. monday submitted the app, one enquiry email and same day the offer was issued. impressed is an understatement.

Svar från LANDBAY
Fantastic BDM!
Fantastic BDM!
Simone was absolutely brilliant throughout the process. Without her, my client would have likely pulled out of the application entirely. I can’t speak highly enough of her dedication and support.

Svar från LANDBAY
Excellent support
Client needed mortgage to pay off his bridging to exit and their AVM and processing timescale really helped to exit and saves money
Thank you

Svar från LANDBAY
Extraordinary Collette (underwriter)
Extraordinary Collette (underwriter)
I am so pleased we had Collette to be our underwriter on this case.
We had to apply for several offer extensions and unexpected delays with legals and HMO licence.
Collette was superb and put up with the changes and always keen on helping us out.
Offers were extended and rates changed with ease.
I would say without doubt, that having direct access to an underwriter (a great one!) gives us brokers more clarity/transparency during the transaction.
Thank you so much 😉

Svar från LANDBAY
Good experiance dealing with LandBay
Good experiance dealing with LandBay. Excellent system overall, slightly let down by using BTLhub but overall a smooth process and useful to have direct contact with the underwriters.
Easy to understand application process…
Easy to understand application process and good communication during the underwriting.

Svar från LANDBAY
Excellent Underwriter
Application process smooth, had an excellent underwriter in Chris who was clear and transparent in what was required. Even though the lending amount changed during the process, this was conveyed clearly and concisely in a manner which made it easy for us to explain to the clients

Svar från LANDBAY

Svar från LANDBAY
Smooth process
Smooth process. Effective communication with Underwriter to get all issues resolved and get the case to offer.

Svar från LANDBAY
We submitted 10 applications for a…
We submitted 10 applications for a single site, having been advised to submit a test case which went to offer successfully. We proceeded to submit 9 others, some were accepted by the original valuer and others which were panelled out to an alternative surveyor. We ended up with NO CASES being accepted and the ones that had gone to offer were withdrawn. Received not very honest opinion from the Head of Underwriting, to be honest he did not come across as being honest or upfront and even admitted to an error and then denied there was an error in the process, most importantly a client out of pocket to the tune of £8,000 based on valuation and application fee's (which we were assured we'd get half the application fee's back purely based on the number of cases placed)... still waiting for them to pick up on this ! I would only reluctantly consider placing cases in the future to Landbay, as a last resort type situation as I am really disappointed as to how they have acted. Avoid where you can !
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