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Recently did a Ltd company BTL Purchase for a client.

The BDM Rahead was very informative and knew the criteria very well.

The underwriter stayed in contact throughout and we had a direct line that helped speed the process up.

We faced some challenges with the solicitors towards the end, and again Rahead was able to step in and help us to completion.

End result.

Very happy client!!

I would definitely use Landbay again 😀

Absolutely great service! My BDM, Rahead, has been incredibly helpful. He consistently keeps an eye on all cases - from enquiry through to completion - to ensure everything runs smoothly.

The process of Product Switches are new to this lender and they appear to go about it so differently from other lenders. I think some training on this from the Company would have been useful

A simple product transfer process was made extremely complicated.

Landbay understand the specialist market, making the experience smooth and stress free. I had direct contact with the underwriter along with support from the business development manager and felt we worked well together to exceed the customers expectations.

The portal is user-friendly and easy to use, making it simple to upload documents and track progress.

Application for simple product switch submitted beginning of March. Took until May to go through. Understood there would be a soft underwrite but paperwork was submitted and not dealt with thus causing the client to revert to the SVR thus incurring uneccessary expense.

Very helpful & Efficient underwriting and Harry, my BDM

Process was efficient

Client happy

Easy to communicate, very much a common sense Lender!

Product switch under new scheme - all worked well.

completion before april deadline due to smooth and efficient process

The service Received from the underwriter Katie was exceptional, another offer within 7 days and that included getting the valuation back. My client is a very experienced portfolio landlord and is always very impressed with the choice of products and service received.
Alex my BDM is also exceptional.

If you are a mortgage broker wanting to look after your clients, avoid this company like the plague, one of the worst experiences sorting what should be simple PT's. Place your case with a lender who can offer something going forward.

I had a fantastic experience with Harry & David from Landbay. They were incredibly professional, friendly, and approachable throughout the process. Their communication was excellent, making everything clear and straightforward. The service was impressively quick, with no unnecessary delays. They went above and beyond to ensure a smooth transaction, demonstrating great expertise and efficiency. It’s rare to find such a combination of speed, friendliness, and professionalism in the industry. I highly recommend Harry & David at Landbay to anyone looking for a hassle-free, seamless experience. It was a pleasure to deal with from start to finish!

Great process

Landbay agreed the mortgage so i'm grateful. They only issue mortgage offer for 3 months (even for new builds). Offer extensions are non-existent, pick a new product. Buildings Insurance Quote required for a 5th Floor Flat to protect against flooding ...... Noahs Ark insurance came in handy here..... The only reason Landbay got 1 start is because of the underwriter A. Cross! He is a credit to Landbay!

I won't be using Landbay for a long long time....

I recently had the pleasure of working with Landbay on a mortgage case, and I couldn't be more impressed with the service I received. A huge thank you to Katie Zerafa and Rahead Hussain for their exceptional support throughout the process.

From start to finish, Katie and Rahead were approachable, proactive, and always available to address any queries. Their dedication and expertise were instrumental in getting the case over the line, and their professionalism made the entire experience smooth and stress-free.

It's rare to find such outstanding individuals who go above and beyond for their clients, and because of their fantastic service, I’ll certainly be looking to process more cases with Landbay in the future.

Thank you again, Katie and Rahead – I genuinely appreciate your help and look forward to working with you both again soon!

Collette has been extremely helpful and informative throughout the process to ensure we got to offer quickly and efficiently and Paula gave us time to discuss and support the deal upfront so we could submit with confidence