Vida Homeloans Omdömen 1 220

Worked with Guy Todd on a complex case with a lot of time pressures and documents needed. Can’t thank him enough for working with me to get the offer issued even outside of his working hours to make sure it was done before he went away. Thank you, we have one very happy client!

great communication, speed of responses excellent
common sense underwriting

Quick turn around on this application. Great service from the underwriter Barry.

Not the simplest case but Vida were really good in helping the case go to offer. Particular praise to Barry the underwriter who took the time to discuss the details of the case and ensure that it could go to offer. A hapy adviser and client

This was the quickest specialist mortgage that i have done for a while. The underwriter-Barry Lindsay has been fantastic and informed me at the every stage of the application. He has been very informative and polite. It took less than a week to get a mortgage offer.
Many thanks!!

As a regular user of Vida, the underwriters have been great with me on every case I have submitted to offer quite speedy too :-)

Barry Lindsay - Superstar!!!

I've had some very questionable experiences with Vida in the past but great communication from underwriting on this one. Smooth application through to offer!

Pat Muller - From Vida has been superb!!!!! Common Sense Underwriting. Was really patient with her approach. Waited for us..... She has made VIDA stand out alone. We need a lender to have this approach. She did what she said she would do. AMAZING!!! 2 offers. Understood the reason and worked with us to get the customer the result he needed to change and move on with his life. PAT, you are a star, and keep being like this!!! VIDA top employee of the MONTH for sure. Needs a medal or a bonus!!!!Eternally grateful!!!

Just a little Thanks to Lisa with all her help on a recent case for a client with adverse credit.

We had an amazing experience with Vida, especially with our underwriter Mark. He was professional, polite, efficient, and incredibly helpful throughout the whole process.

What really stood out was how he reviewed and changed the foster carer policy prompt, which made a huge difference to our application. Thanks to his support and understanding, we successfully received our mortgage offer.

Excellent communication, quick responses, and genuinely great customer service from start to finish. Thank you, Mark!

Vida understood a complicated case and was able to process this with a simple common sense approach. Raymond Smith the UW was excellent in understanding the case and getting it over the line.

I have been offered the mortgage from them, they are briliant, result was really quick. Keep up the good work.

Client mortgage offer expired and had to re key application and client circumstances had changed but the speed of work and common sense approach was fantastic.

Impressive service with a 'can do' attitude to lending. I will definitely look to use and recommend to my colleagues.

I have placed two simultaneous applications with Vida to exit off a Bridging Loan which client has defaulted on, and the underwriters have been very flexible and understanding with the urgency required.

I’m a broker based in St Albans and I honestly this deal would have fallen apart if it wasn't for Penelope Bailey at Vida Homeloans.

We were under massive pressure with this one. The time restraints were tight, and where other lenders either said no or just couldn't move fast enough, Penelope stepped in and turned everything around at a super fast pace. She went above and beyond for both me and my client to make sure we hit the deadline.

If you're a broker looking for someone who actually delivers when the heat is on, Penelope is an absolute saint. Can't recommend her enough.

As mortgage brokers we use many lenders. Vida are one of the simplest, easiest and most helpful. Mortgage offers are produced quickly and if underwriters need something they contact you to discuss as well as email. Overall a very positive experience and will continue to use as long a the rates are competitive

Vida is a specialist lender but they give a personal touch that most specialist lenders do not offer. From calls directly from underwriters to an interactive portal I do think Vida are on of the best out there. I have recently placed 2 specialist applications with Vida and both went through smoothly and to mortgage offer. It took a few weeks but we got there! A special mention to underwriters Mark Bellows and Patricia Muller for both their communication and stellar work on the cases. They are an asset to the Vida and I can tell you genuinely that the work they do is appreciated and respected by somebody works with all of the major lenders on the market.

I always have such a positive experience using Vida and do not hesitate in recommending them to my clients. The whole process is quick, straight forward and easy to manage.

Application process to offer as good as any high street lender