I had the pleasure of being assisted by Chris in the customer support team. An issue arose due to unexpected delays, Chris did everything he could to compromise and make something work for both sides... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good quality designer clothing purchased with discount. Easy to order and reasonably quick delivery. Shame you had to spend £70 to get free delivery but understandable in today's climate. My grandson... Se mer
Took way too long for delivery for a very small order. Like many companies atm I feel chasing after these to find out where my order is is pathetic. These companies really can’t be asked to let you... Se mer
Företaget har svarat
I have used kitlocker before for some team kit. so I know & trust what they do. Easy to to order on line. they soon advise expected delivery day & who the carrier will be.
Företagsinformation
- Fotbollsbutik
- också i
- Butik med activewear-kläder
- Butik med hockeyutrustning
- Butik med rugbyutrustning
- Butik med träningskläder
- Kläder med tryck
Skrivet av företaget
We are proud to be one of the UK's leading team kit and sportswear retailers. With grassroots sport at our heart, we've been providing quality products from the biggest brands since 2005. Customer reviews are always welcome!
Kontaktuppgifter
6-8 Stevenson Way, S9 3WZ, Sheffield, Storbritannien
- 0114 275 6860
- sales@kitlocker.com
- kitlocker.com
4,2
Bra
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had a good shopping experience.
8 oktober 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Disgraceful customer service
Can't seem to get a reply from kitlocker, shocking for a company who are sending out reviews on trustpilot, my item was oversized to what was ordered!
Disgraceful customer service
7 oktober 2026
Svar från Kitlocker.com
Hi Adam,
Thank you for your review, and sincere apologies for the inconvenience caused by this.
It looks as though somebody did respond to your query yesterday, so we should look to get this resolved this week for you.
Once again, sincere apologies for missing your original query and the delay in response.
Kind regards,
Team Kitlocker
Quick reliable service and when I had…
Quick reliable service and when I had occasion to call-in excellent customer care service
8 oktober 2026
Ordered some clothes for fast delivery
Ordered some clothes for fast delivery. Order wasnt fulfilled. Chat agent didnt help, no customer services helped, the phone number wasnt working.
my best guess is they sell stuff online and then order it from the supplier. avoid at all costs
13 oktober 2026
Omdöme utan inbjudan
Svar från Kitlocker.com
Hi Stephen,
Thank you for getting in touch, and sincere apologies for the delay in getting your order dispatched.
It looks as though our operational team has been late in getting this order picked and dispatched, meaning that we have missed the agreed deadline. I have requested for this to be picked and shipped within the next 24 hours, so you should expect this to arrive with you before Thursdayu.
I have also processed a full refund for your postage, which will clear back into your account within the next 3-5 working days.
Once again, sincere apologies for the inconvenience caused by this delay. If you require anything else on this, please email support@kitlocker.com and we'll be happy to help you out with this.
Kind regards
Team Kitlocker
Prompt delivery and easy returns…
Prompt delivery and easy returns service. I have purchased from Kitlocker twice now and it was seamless. I
6 oktober 2026
Order came on time and my son is happy!
6 oktober 2026
I never recieved thd short so I called…
I never recieved thd short so I called and they sorted it straight away with no hassle or problems .
6 oktober 2026
Excellent service
Excellent service - Good communication , great prices , and a vast array of sports clothing for my two grandsons .
6 oktober 2026
I placed an order on 20//10/26 and it…
I placed an order on 20//10/26 and it was supposed to be delivered to me according to them between October 3rd and 5th and it still hasn't even been shipped when I log into my account and check what's going on. It's starting to look like a scam.
10 oktober 2026
Omdöme utan inbjudan
Svar från Kitlocker.com
Hi Yuliya,
Thank you for your review and sincere apologies for the inconvenience caused here.
Unfortunately, I am unable to locate your order using the details you have provided. I'd be grateful if you could please kindly email escalations@kitlocker.com regarding this with your order number, and we'll be more than happy to take a further look into this for you.
Once again, sincere apologies for the inconvenience caused here.
Kind regards
Team Kitlocker
Grandson needed new cricket trousers
Grandson needed new cricket trousers. His current ones look more like camouflage!. 2 pairs for Christmas should help.
5 oktober 2026
Received and empty package
Received and empty package. Phone line is no longer available. Scam???
10 oktober 2026
Omdöme utan inbjudan
Svar från Kitlocker.com
Hi Sarah,
Thank you for your review, and I'm very sorry to see this has happened!
It looks as though the parcel you have received was damaged in transit with the courier, meaning that the contents of the parcel have now been lost.
I can see my colleague has processed a full refund for this order already, so it looks as though we have done everything we can do to help you out here.
Sincere apologies once again for the inconvenience caused here.
Kind regards
Team Kitlocker
Great product
Great product, delivery of the product was quick, great material, great sizing too!
4 oktober 2026
Great support from Myles 👍
3 oktober 2026
Quick easy good price
30 september 2026
I got exactly what i ordered one…
I got exactly what i ordered one problem i order is that i ordered one size bigger than what i originally wanted so i am asking for the next size down which would be double xx so am going to do a return for on exchange please send the two xx large thank you
27 september 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.