Aneta and Georgia sorted out a change of reg plate and change of name super efficiently and were very kind and helpful. I genuinely have never made requests to a company and have had them resolved as... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff at Kaboodle in charge of resale for We Out Here tickets have been very helpful, prompt and informative with my ticket resale. My email queries have been answered helpfully since I put th... Se mer
dreadfull service. booked a ticket with accomodation and accidentally booked a live in vehicle pass as well. asked to canel a month in advance and was told no refund and were absolutley no help. poor... Se mer
Following the sudden death of my husband, I knew I wouldn’t be able to use the tickets we had bought for We Out Here festival. Eric, from Kaboodle, took complete charge of everything to do with the re... Se mer
Företagsinformation
Skrivet av företaget
Kaboodle offers event organisers and consumers a combined ticketing, accommodation and travel management system all on one platform. We currently work with a large number of festivals, exhibitions and live events to ensure that we provide you with a si...
Kontaktuppgifter
Manchester, Storbritannien
- Hello@kaboodle.co.uk
- kaboodle.co.uk
4,4
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 38 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service and easy to use
Excellent service and easy to use
23 april 2026
Omdöme utan inbjudan
Fay was massively helpful with getting…
Fay was massively helpful with getting me out my jam as I had got the wrong ticket cant say enough how appreciative I am. They will do anything they can to help to assure the best experience possible.
22 april 2026
Omdöme utan inbjudan
Excellent customer service
Customer service was excellent! I contacted them using the chat on the app and they got back to me quickly and resolved my issue. Thank you!
22 april 2026
Omdöme utan inbjudan
Customer Service Exceptional
The live experience was a bit frenetic but the after care was exceptional. Jasmin was a dream! Nothing too much trouble.
22 april 2026
Omdöme utan inbjudan
Ellie was very helpful
Ellie was very helpful and sorted out our hoopla tickets. Very quick and efficient! Thank you
22 april 2026
Omdöme utan inbjudan
Sent an email to change a booking for a…
Sent an email to change a booking for a festival, response was quick and very helpful and managed to get it changed promptly.
20 april 2026
Omdöme utan inbjudan
trying to book for 2 carers for…
trying to book for 2 carers for disabled people but they only send me one carer ticket and when I try to contact them they do not reply
20 april 2026
Omdöme utan inbjudan
Svar från Kaboodle Ticketing
Hi Mark,
Thanks for getting in touch.
I can see that you recently reached out to our team (Kaboodle) via email to enquire about a second carer ticket and we were awaiting your booking reference so that we could advise further.
Kaboodle do not deal with access applications, and the event do have their own separate access team. Unfortunately this means that we cannot view your application or the outcome of it, which is decided by the access team.
I would advise that you reach out to the access team directly at info@summertimelive.co.uk. We will pass your details onto them so that they are aware you will be making contact.
Please note, if there are 2 people in your group who require 1 carer each, you will need to submit 1 application per person. If one person requires 2 carers, then please reach out to the access team above to discuss this further.
More information can be found on their website, under the "Carer Tickets" section - https://www.summertimelive.co.uk/faqs.
As your review is not a reflection of the experience that you have with Kaboodle, we kindly ask you to amend this to provide a true representation of your experience with ourselves.
Kind regards,
Kaboodle
Friendly and quick service to sort out missed payments on my boomtown ticket which got cancelled
What made this experience great was the friendly and fast service to sort out my boomtown ticket since I missed some payments and it got cancelled Emily from the kaboodle team managed to reinstate my ticket which I’m grateful for.
13 april 2026
Omdöme utan inbjudan
Name change help excellent
Fay was great with helping me sort out my name change was quick at replying and sorted it out with no issues at all
1 april 2026
Omdöme utan inbjudan
Kaboodle' Never had a Problem Or…
Kaboodle' Never had a Problem Or anything wrong . staff are super helpful no hassle or drama. Would and have recommended to others .
28 mars 2026
Omdöme utan inbjudan
Ive changed the payment date twice on…
Ive changed the payment date twice on the phone and they've not done it
12 februari 2026
Svar från Kaboodle Ticketing
Hi Linda,
Thanks for getting in touch.
I can see that your payment plan was reset on 10th February, at the time that your booking was reinstated.
Payment was set to be taken on 28th February, but failed multiple times due to your card expiring.
A manual payment was received on 3rd March, with your payment plan set to resume from 28th March.
We have attempted to take 2 further payments since 28th March, all of which have failed due to insufficient funds. A final attempt will be made tomorrow. If this payment fails then your plan will be paused and action will be required - in this case another email will be sent to you with more information.
A member of our team will call you today to ensure that the card details linked to your payment plan are correct.
Kind regards,
Kaboodle
Olivia replied back very quickly and…
Olivia replied back very quickly and was very helpful
27 mars 2026
Omdöme utan inbjudan
Thank you Kaboodle and Jasmin!
Thank you Kaboodle! Jasmin so helpful in sorting out the upgrade to my tickets - responsive understanding patient - blessings!
24 mars 2026
Omdöme utan inbjudan
Without a doubt the worst website to…
Without a doubt the worst website to use for ticket management. Purchased a boomtown ticket last year and ever. Single. Time. I try to log into my account I’m either told I don’t have an account, or my details aren’t correct (when I know for a fact they are). Then have to go through the long drawn out process of getting in touch with the help email address and getting my details reset, to log in, and then be met with the same exact issue days later.
25 mars 2025
Tidy Weekender 2026
Absolutely brilliant! I needed to change my arrangements for the Tidy Weekender in Spain and Jasmin was so helpful. Made everything really easy. And gave travel advice on top, can’t ask for anymore than that. Top service!
25 mars 2026
Omdöme utan inbjudan
Helped me with a problem on my booking
18 mars 2026
Good response was quick
12 mars 2026
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