Aneta and Georgia sorted out a change of reg plate and change of name super efficiently and were very kind and helpful. I genuinely have never made requests to a company and have had them resolved as... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff at Kaboodle in charge of resale for We Out Here tickets have been very helpful, prompt and informative with my ticket resale. My email queries have been answered helpfully since I put th... Se mer
dreadfull service. booked a ticket with accomodation and accidentally booked a live in vehicle pass as well. asked to canel a month in advance and was told no refund and were absolutley no help. poor... Se mer
Following the sudden death of my husband, I knew I wouldn’t be able to use the tickets we had bought for We Out Here festival. Eric, from Kaboodle, took complete charge of everything to do with the re... Se mer
Företagsinformation
Skrivet av företaget
Kaboodle offers event organisers and consumers a combined ticketing, accommodation and travel management system all on one platform. We currently work with a large number of festivals, exhibitions and live events to ensure that we provide you with a si...
Kontaktuppgifter
Manchester, Storbritannien
- Hello@kaboodle.co.uk
- kaboodle.co.uk
4,4
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 38 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful and made changing booking…
Very helpful and made changing booking and enquiries simple! Luke helped change my booking in just 1 email
Big up luke he’s a star ⭐️
18 mars 2026
I emailed about a name change and additional costs.
I emailed about an issue with my tickets and Eric got back to me very swiftly, with solutions. The whole process was quick, professional and friendly. I felt Eric went above and beyond to sort my issue out. Really happy with the outcome!! Thank you so much Eric you were great from start to finish.
18 mars 2026
Contact
I had an issue in receiving my access to the booking and confirmation of the email Eric resolved my issue very quickly. Saving me stress over the matter. Thank you
15 mars 2026
Very helpful and quick reply!
18 mars 2026
Poor Customer Service
It took too long for a reply, which said it was nothing to do with Kaboodle, but I was told to contact you by Wychwood.
Between you, this is a failure in customer service terms.
I have considered this initial review and raised it by a star. It took nearly/over 48 hours for a response, which was simply saying it wasn't Kaboodle's responsibility. That might be within their published response times, but it isn't quick enough for customers who don't understand the subtleties of transferred responsibility for a small category of ticket (and which Kaboodle were responsible for last year).
16 mars 2026
Svar från Kaboodle Ticketing
Hi Nick,
Thanks for getting in touch.
I have reviewed the correspondence that you have had with our team here at Kaboodle. I can see that you were initially emailing Wychwood directly and, upon forwarding your email to us, received a reply within 48 hours. This our standard response time.
As advised, it is the Wychwood team who are able to assist with the nature of your query. We will pass your contact details onto them.
I can confirm that you have been advised correctly by the Kaboodle team, in a timely manner. Please amend your review to accurately represent your experience with Kaboodle.
Kind regards,
Kaboodle.
NOT HAPPY
Unable to get the answers for my questions and impossible to find a number to call to speak to anyone. Im really not happy with the service!
16 mars 2026
Svar från Kaboodle Ticketing
Hi Charlene,
Thanks for taking the time to leave a review.
I have reviewed the correspondence that you have had with ourselves and can see that your enquiry regarding accessibility was answered correctly.
The access team are not part of Kaboodle. Applications for PA (carer) tickets need to be made online via the event website. The access team will then review the application and confirm whether or not it is successful.
Contact details for the access team can be found under the accessibility section on the event website. If you need to speak to a member of their team via phone then we would advise that you email them to arrange a callback.
Kind regards,
Kaboodle
Super Response
Olivia was very good at responding
To my emails and assisting me in a change to my booking! Thank you!
6 mars 2026
Omdöme utan inbjudan
Quick and accurate replies to my…
Quick and accurate replies to my queries. Many thanks
16 mars 2026
Omdöme utan inbjudan
Jasmin was a great help
Jasmin was a great help, I thought my tickets didn't go through but through email communication they were found and confirmed, Thank you so much for your help
15 mars 2026
Venue change for an event I was going…
Venue change for an event I was going to, the change of venue didn't work for us a full refund was granted quickly.
16 mars 2026
Had an issue and was resolved by Jaz…
Had an issue and was resolved by Jaz within hours. Super quick, very impressed with the customer service. Thank you!
15 mars 2026
Omdöme utan inbjudan
Olivia and Eric were incredibly helpful…
Olivia and Eric were incredibly helpful and sorted out my query with warmth and care. They made everything straightforward and simple.
15 mars 2026
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