JN Money Omdömen 

3 112
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

The transaction do go through quickly and receipts received to say the transaction is successfully. However, maybe it's me but to get to the page I want is somehow never intuitive to me and the page... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

You have never given me anything ever; since I send money every month of the year but you have never given free transfers yet. Other money transfers companies like Taptap send don’t even charge for tr... Se mer

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Betygsatt 5 av 5 stjärnor

Great and secure way to send money to Jamaica for your family and friends. It can be picked up at several locations including the JN bank. The only problem I have is they do not have an app for easier... Se mer

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Betygsatt 5 av 5 stjärnor

I gave this great because I can simply fill out release the form after sending funds to be deposited to my account vs calling that took forever I just wish there’s an mobile App for banking It’s... Se mer

Företaget har svarat

Företagsinformation

  1. Penningöverföring

Skrivet av företaget

JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.


Kontaktuppgifter


4,3

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(3 112)

407 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

I called customer services as i had…

I called customer services as i had error messages. This was sorted out and i was able to complete transaction with no problem. The lady i spoke to was helpful

14 februari 2026
Logotyp för JN Money

Svar från JN Money

Dear Valued Customer, Thanks for sharing your experience with us, we are happy to hear that you were assisted promptly and that you were able to complete your transaction without further difficulty. We appreciate your continued support, thanks for choosing JN Money Services.

Betygsatt 5 av 5 stjärnor

Supporting love ones

Jamaica National money transfer is still for me the best and fastest way to send money securely to my love ones in Jamaica.

6 februari 2026
Logotyp för JN Money

Svar från JN Money

Dear Mr. Thompson, Thanks for the 5-star review. We are happy to hear that you are enjoying the convenient and reliable service we provide. We value your business and look forward to serving you again soon.

Betygsatt 1 av 5 stjärnor

The site does not work

The site does not work. For days on end I cant get through. Ill have to reconsider Western Union now.

18 februari 2026
Logotyp för JN Money

Svar från JN Money

Dear valued customer, we’re really sorry for the frustration you’ve experienced. That’s definitely not the experience we want for you. Please know the issue is being looked into, and we truly value your support. For any issues, you may also contact us at jnmtonline@jngroup.com.

Betygsatt 5 av 5 stjärnor

Taliyah and Tiffany are great

It was my first time sending money with JN and both Taliyah and Tiffany were so patient and informative. They took the time to answer all of my questions and ensured that I had the right information to move forward with my transaction. I couldn't be more thankful for their help and kindness.

18 februari 2026
Omdöme utan inbjudan
Logotyp för JN Money

Svar från JN Money

Dear valued customer, thank you so much for choosing JN for your first transaction! We’re thrilled to hear that Taliyah and Tiffany provided such patient and informative service. Your kind words mean a lot, and we’re grateful for the opportunity to assist you. We look forward to serving you again!

Betygsatt 4 av 5 stjärnor

System was easy to navigate

System was easy to navigate

10 februari 2026
Logotyp för JN Money

Svar från JN Money

Dear valued customer, thank you for your feedback! We’re so happy to hear that you found the system easy to navigate. We appreciate your support and look forward to serving you again soon!

Betygsatt 5 av 5 stjärnor

It was very good 👍🏾

It was very good 👍🏾

17 februari 2026
Logotyp för JN Money

Svar från JN Money

Dear valued customer, thank you so much! We’re happy to hear you had a very good experience. We truly appreciate your support and look forward to serving you again!

Betygsatt 2 av 5 stjärnor

Website FAILURE

Website has been down for several days. Unable to process any transactions. Also, unable to add debit card. Please advise when site will be functional again.

14 februari 2026
Logotyp för JN Money

Svar från JN Money

Dear valued customer, thank you for bringing this to our attention. We’re currently experiencing an issue with our payment processor, which is preventing transactions and debit card additions at this time. We will provide an update soon as the issue is fully resolved. We sincerely apologize for the inconvenience and appreciate your patience.

Betygsatt 1 av 5 stjärnor

Do not use/Avoid at all cost

Lately has become rubbish sending is constantly awaiting disbursement then have to send id for funds to be released at some point the next day if you are lucky disgustingly distressing contrary to explanation I have been am being verified every transfer since December nothing to do with safety I'm a customer how is it keeping me safe preposterous

13 februari 2026
Logotyp för JN Money

Svar från JN Money

Dear valued customer, we’re very sorry to hear about your experience and understand how upsetting delays can be. In some cases, additional verification is required to protect our customers and ensure secure transactions. We truly appreciate your feedback and are working to improve the overall sending experience.

Betygsatt 1 av 5 stjärnor

Advertising it’s easy to send money to bank account …

Advertising it’s easy to send money straight to an individual account in Jamaica but did not explain that the person would need to sign an authorisation form . It would be good to know this before so we can decide whether is the is best option or even to inform the receiver of this process

5 februari 2026
Logotyp för JN Money

Svar från JN Money

Dear valued customer, thank you for your feedback. We understand how helpful it is to have all the details beforehand. Please note that at the point of sending funds directly to an account, a notification is displayed outlining the authorization form requirement. We appreciate your comments and will continue working to make our processes as clear and transparent as possible.

Betygsatt 5 av 5 stjärnor

Easy and convenient

I’ve always used JN money transfer to send funds to anyone in Jamaica. It’s very convenient and easy to use and the money goes directly to the receiver’s card which I love, no long lines and plenty questions to answer to collect your funds, they just go to the ATM and withdraw their funds. Very convenient.

11 februari 2026
Omdöme utan inbjudan
Logotyp för JN Money

Svar från JN Money

Dear valued customer, thank you for your continued trust in JN Money! We’re happy to hear that you enjoy the convenience of direct-to-card transfers and the ease of accessing funds without long lines. We truly appreciate your support!

Betygsatt 5 av 5 stjärnor

Quick

Quick, secure and easy transaction

8 februari 2026
Logotyp för JN Money

Svar från JN Money

Dear valued customer, thank you for your feedback! We’re happy you found the transaction quick, secure, and easy.

Betygsatt 5 av 5 stjärnor
Logotyp för JN Money

Svar från JN Money

Dear valued customer, thank you for your feedback! We’re glad you found our service fast and convenient. We look forward to serving you again soon.

Betygsatt 3 av 5 stjärnor

Suspended transactions

Recently when I send money via online it suspended for a day before its release

23 januari 2026
Logotyp för JN Money

Svar från JN Money

Dear valued customer, thank you for your feedback. Please note that some online transactions may be temporarily held for routine security checks before release. This helps ensure safe and secure transfers. We appreciate your understanding.

Betygsatt 4 av 5 stjärnor

Very convenient with online service

Very convenient with online service. One thing I would like to see change is the length of time that waiting for customer service. If there's a problem when we send email.

30 januari 2026
Logotyp för JN Money

Svar från JN Money

Dear valued customer, thank you for your feedback! We’re glad you find our online service convenient. We apologize for the wait time when contacting customer service and appreciate your patience as we work to improve our response times.

Betygsatt 5 av 5 stjärnor

Great service

Great service

8 januari 2026
Logotyp för JN Money

Svar från JN Money

Dear valued customer, thank you for your feedback! We’re glad you enjoyed the great service and appreciate your support!

Betygsatt 5 av 5 stjärnor

Fast

Fast, easy, convenient.

27 januari 2026
Logotyp för JN Money

Svar från JN Money

Dear valued customer, thank you for your feedback! We’re glad you found our service fast, easy, and convenient. We appreciate your support!

Betygsatt 1 av 5 stjärnor

I don’t like that $3500 is the monthly…

I don’t like that $3500 is the monthly limit. Also, the fees are too expensive with all the money transfer options available. There needs to be a reward program.

17 januari 2026
Logotyp för JN Money

Svar från JN Money

Dear valued customer, thank you for your feedback. We understand your concerns regarding the monthly limit and fees, and we appreciate you taking the time to share them. Your comments have been noted and will be reviewed as we continue working to improve our services.

Betygsatt 4 av 5 stjärnor

It was efficient and convenient

It was efficient and convenient

18 januari 2026
Logotyp för JN Money

Svar från JN Money

Dear valued customer, thank you for your review! We’re glad to hear you found the service efficient and convenient. We appreciate your support.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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