So far so good.. very impressed with how easy it was to open the account and also how simple it was to fund the account. I am very used to banking apps - use Raisin and Hargraves Lansdown savings apps... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to create an account and staff friendly. The only problem was that inexact instructions made transferring money difficult, made even worse by error messages that did not explain or direct the use... Se mer
Företaget har svarat
Easy to open and transfer funds had no problems at all very easy experience. And checking account it shows daily interest added it’s nice to actually see savings are growing which I like, other don’t... Se mer
Företaget har svarat
Easy to open a savings account (recommended by martin Lewis) although I did get a fraud alert from my bank, which put the fear of god into me. I hope it's a genuine bank and will do what it says it wi... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Afin Bank Limited – Empowering Financial Inclusion Through Effortless Digital Banking Afin Bank is a UK based digital bank dedicated to serving the underserved. We offer mortgage solutions through intermediaries and direct to customers, and savings solutions via our simple, secure mobile app. Backed by WAICA Re, our regulated services include FSCS-protected savings and both residential and buy-to-let mortgages across England and Wales.
Kontaktuppgifter
Lower Ground Floor, 10 Chiswell Street, EC1Y 4UQ, London, Storbritannien
- 0333 344 2974
- support@afinbank.com
- afinbank.com
4,4
Utmärkt
50 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very happy with the service so far
Very happy with the service so far. The app is easy to use too! Thank you.
26 juni 2026
Svar från Afin Bank
Thank you for such a lovely review. It’s always great to hear when customers are enjoying their experience with Afin Bank.
We’re really pleased the app and service have made a good impression so far, and we’ll do our best to keep that experience going.
If you ever need us, please do get in touch — we’ll be happy to help.
Thanks again for choosing Afin Bank.
A well designed app that's easy to use.
24 juni 2026
Svar från Afin Bank
Thank you for your fantastic review. We’re delighted to hear you’ve had a positive experience using the Afin Bank app.
We’ve worked hard to make the app simple and easy to navigate, so it’s great to receive this feedback.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Easy to open account
Easy to open account. Details verified quickly. Transfers were simple
1 juli 2026
Svar från Afin Bank
Thank you for your fantastic review. We’re really pleased to hear you had a smooth experience getting started with Afin Bank.
It’s great to know the verification and transfer process worked well for you, as we aim to make banking with us as simple as possible.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
very easy to open account thank you
23 juni 2026
Svar från Afin Bank
Thank you for your lovely review. We’re delighted to hear you had such a smooth account opening experience.
It’s great to know the process worked well for you.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Svar från Afin Bank
Thank you so much for your fantastic review. We’re really pleased to hear you’ve had zero problems and are enjoying using the app.
If we can be of any further assistance during your banking with us, please do reach out.
Thanks again for choosing Afin Bank.
Svar från Afin Bank
Thank you for your lovely review. We’re delighted to hear you had a smooth experience with Afin Bank.
We work hard to make our app and account opening journey as simple as possible, so it’s great to receive this feedback.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Easy and straightforward
Easy and straightforward to access and complete both the application and transfer of funds
28 juni 2026
Svar från Afin Bank
Thank you for your great review. We’re delighted to hear the account opening journey and transfer of funds worked well for you.
We’ve worked hard to make the process as clear and simple as possible, so it’s lovely to receive this feedback.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Svar från Afin Bank
Thank you for taking the time to leave us a review. We’re pleased to hear our interest rate stood out to you and that you found the website fairly easy to use.
We appreciate your feedback and hope you continue to have a positive experience with Afin Bank.
If we can be of any assistance during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank.
Great savings opportunity at 4.9%
Great savings opportunity at 4.9%. Could not pass it up. Now looking to reap the interest.
17 juni 2026
Svar från Afin Bank
Thank you for your fantastic review. We’re really pleased to hear our savings account appealed to you and that you were able to take advantage of the rate available.
We hope you continue to have a positive experience with Afin Bank.
If you need any support during your banking with us, please do reach out and we’ll be happy to help.
Thanks again for choosing Afin Bank
Difficult transferring money into my Afin accoint
Easy to create an account and staff friendly. The only problem was that inexact instructions made transferring money difficult, made even worse by error messages that did not explain or direct the user as to what to do to solve the problem/s
26 juni 2026
Svar från Afin Bank
Thank you for taking the time to leave us a review. We’re pleased to hear you found it easy to create an account and that our team were friendly.
We’re sorry to hear you experienced some difficulty when transferring funds and appreciate your feedback around the instructions and error messaging. We understand this can be frustrating, and we’re pleased our team were able to support you.
If we can be of any further assistance during your banking with us, please do call us and we’ll be happy to help. Alternatively, you can also refer to the FAQs on our website, which may help answer any questions. https://afinbank.com/savings/faqs/.
Thank you again for your feedback and for choosing Afin Bank.
Svar från Afin Bank
Thank you so much for your fantastic review. We’re really pleased to hear you found opening your account easy.
If we can be of any further service during your banking with us, please do reach out.
Thanks again for choosing Afin Bank.
Great savings interest rates and so…
Great savings interest rates and so easy to use app. Very satisfied customer.
18 juni 2026
Svar från Afin Bank
Thank you so much for your fantastic review. We’re really pleased to hear you’re happy with our savings interest rates and found the app easy to use.
It’s great to know you’re a satisfied customer.
If we can be of any further service during your banking with us, please do reach out.
Thanks again for choosing Afin Bank.
Svar från Afin Bank
Thank you so much for your fantastic review. We’re really pleased to hear you found opening your account easy.
If we can be of any further service during your banking with us, please do reach out.
Thanks again for choosing Afin Bank.
The speed the security and the interest…
The speed the security and the interest rate painless from start to finish 👌😊
25 juni 2026
Svar från Afin Bank
Thank you so much for your fantastic review. We’re really pleased to hear you found the process quick, secure and painless from start to finish.
It’s also great to hear that our interest rate stood out to you.
If we can be of any further service during your banking with us, please do reach out.
Thanks again for choosing Afin Bank.
Exceptional customer service after I…
Exceptional customer service after I had trouble setting up account.
24 juni 2026
Svar från Afin Bank
Thank you so much for your fantastic review. We’re really pleased to hear you received exceptional customer service.
I’ve passed your kind feedback on to the advisor you spoke with, who will be delighted to hear it.
If we can be of any further service during your banking with us, please do reach out.
Thanks again for choosing Afin Bank.
Got a fraud alert from my bank
Easy to open a savings account (recommended by martin Lewis) although I did get a fraud alert from my bank, which put the fear of god into me. I hope it's a genuine bank and will do what it says it will.
24 juni 2026
Svar från Afin Bank
Thank you for taking the time to leave us a review. We’re really pleased to hear that opening your savings account was easy.
We completely understand why a fraud alert from your bank may have caused concern. To reassure you, Afin Bank is a genuine UK bank, authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Afin Bank is also registered on the Financial Services Register, and eligible deposits are protected by the Financial Services Compensation Scheme.
Thank you again for choosing Afin Bank, we’re delighted to have you with us.
Svar från Afin Bank
Thank you for your 5* review. We’re pleased to hear you found the experience straightforward and efficient.
We aim to make banking with us as simple and effortless as possible, so it’s great to know this came through.
Easy to open an account
Easy to open an account, even with document upload required to verify identity and address, being able to photograph documents and upload immediately made the process very quick and easy. Very quick responses in the app too - highly recommended!
23 juni 2026
Svar från Afin Bank
Thank you for your 5-star review and recommendation. We’re delighted to hear that opening your account was quick and easy, even where document upload was needed to complete the identity and address checks.
We aim to make the process as smooth and straightforward as possible, so it’s great to know you found the app responses quick and helpful too.
So far so good.
So far so good.. very impressed with how easy it was to open the account and also how simple it was to fund the account. I am very used to banking apps - use Raisin and Hargraves Lansdown savings apps regularly, but arguably this is easier. We shall see what it's like when I have more funds on the platform, but looks good so far.
24 juni 2026
Svar från Afin Bank
Thank you for your 5-star review. We’re delighted to hear that opening and funding your account was easy, especially as an experienced banking app user.
It’s great to know that you found our app the easiest to use compared with others you use regularly. We aim to make managing your savings as simple and effortless as possible, so we really appreciate you choosing Afin Bank and sharing your feedback.
Svar från Afin Bank
Thank you for your 5-star review. We’re really pleased to hear that you had a smooth experience with no challenges.
We aim to make banking with us as simple and effortless as possible, so it’s great to know everything went smoothly for you.
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