After paying for expedited shipping, the necklace arrived too late. So I returned the un-opened package and was charged so many crazy fees. 1- app activation (even though we never opened... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Not reccomended, like my dad ordered this for me and after a while they ask for an activation code but they dont give the activation code to you via email, messages and they didn't give it through the... Se mer
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Works really well and is fun to wear since it looks like jewelry. Just a suggestion - I know your target market is young woman but I’m in my 70’s and live alone so that’s why I have one … I think i... Se mer
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Very deceptive advertising. After purchasing the invisible wear necklace I was unable to activate it. When I called the company they explained I had to purchase a $14.99 on month service plan. The pr... Se mer
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Företagsinformation
Skrivet av företaget
They look like everyday accessories but they are actually safety devices. There is a button hidden on the backside. Simply double-click the button to immediately text up-to five people a link to your GPS location and to let them know you need help. You can also enable the free 9-1-1 feature (US only) to connect with 9-1-1 dispatchers.
Kontaktuppgifter
2,5
Dålig
176 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great gift!!!
Works really well and is fun to wear since it looks like jewelry.
Just a suggestion - I know your target market is young woman but I’m in my 70’s and live alone so that’s why I have one … I think if you had a masculine looking band to hold a charm you could target older men who live alone.
3 december 2023
Svar från invisaWear
We are so happy to hear you love your Invisawear and hope that you're never in an emergency situation 💕
Right now the Silver Unisex Keychain, Black Keychain, and Silver Leather Necklace work for both men and women. We are also looking into expanding our men's line in the future so thank you for expressing your interest. Make sure to sign up for our newsletter to stay updated on new product launches!
https://www.invisawear.com/pages/newsletter
Please do not hesitate to reach out to us at support@invisawear.com if you have any more questions. We are happy to help! Thank you.
Bracelet didn’t arrive on time couldn’t…
Bracelet didn’t arrive on time couldn’t give to my daughter. Returned and they charge me for shipping. Weak company
24 augusti 2023
Svar från invisaWear
We truly apologize for your package not arriving on time. Unfortunately sometimes the USPS have an unforeseen delay that is out of our control. As stated in our return policy, shipping costs are non-refundable, and you will be responsible for paying the return shipping of your items.
However, I was able to refund you for the expedited shipping cost just now since the item arrived later than expected. Please allow 3-5 business days for the refund to be completed. We hope to be able to connect with you in the future!
Only good in theory
The necklace was really uncomfortable and I was constantly worried that I was going to push the button by accident. Also, I didn't realize when I got it that it only works if the app is running. Not really helpful if it's going to drain your phone battery but also ONLY works if your phone is on. I ended up only wearing it twice then never wore it again.
2 december 2022
Svar från invisaWear
We are sorry to hear you were unsatisfied with the item. Customer satisfaction is our number one priority. As stated on our website, we do have a 30 day satisfaction guarantee. Unfortunately we do not show any communication from you asking about a possible exchange.
The product is designed to optimize the battery life for both your phone and the device. They are only ever connected when you double press your invisaWear. This way it doesn't drain your phone's battery unlike many other personal safety devices! The invisaWear app does need to always running in the background of your phone, however it does not significantly drain your phone battery. Typically we see it uses less than 1% of your phone's battery life over a 7 day window.
We hope to be able to connect with you in the future!
This actually is a replacement for the…
This actually is a replacement for the bracelet. I found that style annoying so I hardly used it. I now have the locket and it is only off when I shower
1 oktober 2023
Svar från invisaWear
We are glad to hear you found an item that works better for you! We hope you are never in an emergency situation. Please do not hesitate to reach out to us at support@invisawear.com if you need anything else. We are happy to help!
Keeping granddaughter safe
I gave it to my granddaughter because I wanted something to keep her safe.
30 november 2023
Svar från invisaWear
What a thoughtful gift for your granddaughter. Rest assured, she is protected every day! Please don't hesitate to reach out to us at support@invisawear.com if you need anything else.
Item must be connected via Bluetooth to…
Item must be connected via Bluetooth to your phone -always-. Never close app. If your phone is out of service, you are out of luck. Was going to use it for my little niece, but after finding out about the above mentioned, it is totally useless. Better look for a company similar to the “I’ve fallen and can’t get up” company commercial.
29 augusti 2023
Omdöme utan inbjudan
Svar från invisaWear
We are so sorry the item was not a great fit for you. We do want to provide some more information so you have a better understanding on how the device works.
The invisaWear charm contains hidden technology. The charm uses a Bluetooth connection with a paired compatible smartphone that can be up-to 30 feet away. Depending on the phone, the range can be much farther. Upon double pressing your charm, an alert would be sent out to your emergency contacts letting them know that you need help and are in an emergency situation. It shares your live GPS location and it can also optionally contact 9-1-1.
In order for your phone to recognize the Bluetooth signal sent from the invisaWear app, the app has to be running on your phone (doesn't need to be on the screen, just running in the background) so please don't force close out of it.
Our other safety features on the app are video streaming, voice activation, sos chat, and safety timer. As a bonus, we also offer free self-defense classes once a quarter!
We'd love to answer any other questions you may have. Please reach out to us at support@invisawear.com. We are happy to help!
This is complete garbage
I have bought 3 different necklaces none of them work I work as a in home pediatric therapist. I have health issues. None of them work at first one worked for a week but then started calling the police every 20 min. Im not satisfied I have tried to email the company as there is no phone number …. I will find another device I guess as Invisiwear does not care if im a customer.
19 juli 2023
Omdöme utan inbjudan
Svar från invisaWear
Hi Sherilynn,
We are sorry to hear about the troubles you are experiencing. Please send an email to support@invisawear.com and one of our customer support agents will be happy to reach out to you. Thank you.
$200+interest charge for the rest of your life
Potential customers need to realize that a first year "subscription" that is given to you will last a lifetime. Promotions are good, but one must always realize that you may be signing up for a $200+interest charge for the rest of your life and it will take an act of god to get out of it.
2 juni 2023
Omdöme utan inbjudan
Svar från invisaWear
Hi Norman,
We appreciate you reaching out to us. Subscriptions are required to use the product. Subscriptions start at the time of purchase and are nonrefundable. If you are no longer using Invisawear, subscriptions can be canceled. We'd be happy to answer any other questions for you. Please reach out to us at support@invisawear.com. Thank you.
Device drops of the wifi
I've had my necklace a little over a year and it's still working fine, except that the problem "dropping off" the wifi is real. I contacted customer service and their advice did cut down on the frequency of the drop offs but didn't eliminate them. I still need to check to make sure it's connected every time I leave the house to make sure the service will be there if I need it.
2 juni 2023
Omdöme utan inbjudan
Svar från invisaWear
Hi Nancy,
Your WiFi automatically reconnects and is working when your phone is back on WiFi or data. If you are going through a garage or somewhere regularly that loses service this might be causing it to happen. You don't need to test it every time after your phone is back online. Please let us know if we can help with anything else.
Not free, monthly subscription
This is a monthly subscription, please know this before buying. I was under the impression that once you buy the product, you can use the free version on the app without all the fancy features, And The premium subscription was for all the fancy features (ADT service 24/7, tracking etc) that I don’t need). I tried to canceled the subscription. But they won’t, stating you need the premium subscription in order to use the product. If that’s the case, they need to make it clear on their website. very misleading. Customer service is horrible.takes forever to reply back.
16 oktober 2022
Omdöme utan inbjudan
Svar från invisaWear
Thank you for so much for your feedback, and we're sorry again for any confusion about the subscription. Our customer support team has been replying to all of your messages same day or within 24hours. We also sent you return instructions for a full refund since we have a 30 day satisfaction guarantee policy. Please let us know if there is anything else we can help you with. We are happy to help!
It's very discreet and pretty!
16 juni 2022
Omdöme utan inbjudan
Svar från invisaWear
We are glad you love your Invisawear. We hope you never need to use it!
Horrible customer service considering…
Horrible customer service considering that they are selling emergency safety devices. You have to email them and hope for a call back 24 hours later, by then you are dead!!!save your money and call 911 in an emergency, at least you know someone will answer!!!
23 juni 2021
Omdöme utan inbjudan
Svar från invisaWear
Hi Juan,
I'm so sorry for the experience you've had! Customer service is very important to us and we do our best to get back to our customers ASAP! We'd love to contact you directly about this. Unfortunately we could not find you in our system! Please reach out to us by phone number or email listed on our website so we can assist you further. Thank you.
I love how you wouldn’t be able to tell…
I love how you wouldn’t be able to tell this is a life saving device. It’s so beautiful and I hardly even notice I’m wearing it!
I feel more comfortable to go walk my dog at night, knowing I’m wearing this amazing bracelet, that could potentially help save my life. I’m 18 and may be leaving home for college (after COVID) and my Mom wanted to me to feel safe and give her piece of mind.
2 april 2021
Omdöme utan inbjudan
Svar från invisaWear
What a nice and discreet way to ensure your safety. We are so glad you love it! Hope you are never in an emergency situation.
This is a high priced piece of junk
This is a high priced piece of junk. Its will not keep you connected. To many issues to keep it from disconnecting. So you really don't know if its going to help when you need it. I would not want you to be as disappointed as I and many are.
Keep in mind you have 30days to return. Beware it disconnects from service a little after the return by date!!!!!!!!!
3 december 2020
Omdöme utan inbjudan
Svar från invisaWear
Hello The Days,
We appreciate the feedback and sincerely apologize for the experience you've had. Could you please contact us directly from our website so we can further assist you with this? Customer service is very important to us and we're always happy to help!
Such a phenomenal product!
invisaWear is an amazing company that sells beautiful jewelry with an awesome catch! It notifies 911 and 5 contacts of your choosing that you're in need of immediate help at the quick double click of the button that is discreetly the backside of your jewelry.
I purchased their keychain option which is just as beautiful as the rest of their jewelry and I now live with a great amount of peace of mind. You can't put a price on that in my opinion! But regardless, invisaWear jewelry is priced perfectly for all that they offer. I have done my research on products like it and I couldn't find anyone that has EVERYTHING invisaWear has to offer but are all priced about the same if not more.
I highly, highly recommend invisaWear to all women! If you're ever attacked in any way, mugged, or even something like in a car accident in a remote area, invisaWear sends your exact GPS location and distress call to 911 and your 5 chosen contacts if you ever double click your jewelry for help.
8 augusti 2020
Omdöme utan inbjudan
Svar från invisaWear
You are correct, you can not put a price on safety! We are thrilled to know you love your Invisawear! We hope you are never in an emergency situation!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.