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I ordered 2 of the peppersprays in the bling cases and they arrived on time and intact and have been on my daughter and I purses ever since. They give me a sense of security that I love. Thank you for your great products at affordable prices with style.

No one has gotten back to me with any kind of help minus sending the same troubleshoot that hasn’t worked. They have zero follow up. It sucks because no one else has this service and I feel like I have to put up with bad customer service so I can keep my loved ones safe.

After seeing the scrunchie on shark tank I ordered one for my granddaughter and I was surprised how fast it arrived, probably 3 days. Then looking around on the website I was not aware of the other items you had. The bracelets and necklaces and things ,showed them to my daughter and she's probably going to be ordering one of them Also, great idea! In this day and age especially you should sell millions

Wearing this piece of safety jewelry is stylish and gets a lot of attention.
The updates are easy to follow and are not very long.

Too hard for old generation. Can you resell as used?

3rd one I have purchased and luckily have not had any falls but know it is there around my neck if I need it!

It’s so comforting to know that with two quick clicks I will be talking with someone who will be contacting me to help if I’ve fallen, having a stroke or other major health issue. Plus the jewelry from InvisiWear is so attractive. I’m constantly getting compliments on my necklaces.

This is my second InvisaWear and it is terrific. Every other “ i’ve fallen and can’t get up” device has a monthly fee and is not attractive. InvisaWear is a piece of jewelry and functions as protection.

Amazing customer service! Reminder emails are very helpful regarding battery replacement as well. Great product! I feel better knowing my daughter has an extra layer of protection with her at all times. Thank you Invisawear!

I bought because for my daughter's safety and ease of mind. But I was mistaken, I emailed them for a full refund but they wont accept the keychain I bought with pepper spray, they said pepper spray are not allowed to be mailed back, why did you guys ship it to me then if it's against the law??? I would like money back, the app has to be open all the time in able this scam alert thing to work.

I have tried to cancel for months and I keep getting charged. Awful.

Quick response when I wanted to return an item that was too blingy for my elderly mother . Refunded quickly after return item received . Great customer service . Would buy form them when the item I want is back in stock .

PURCHASED TWO INVISAWEAR BRACELETS. NOT SAFE BOTH CAME OUT OF THE CASING!! I purchased two bracelets one for a friend that had a history of falling. I was careful with the bracelet and handled it with care. I returned the first one within the warranty period as it came out of the metal casing. The same thing happened with the second one but customer service refused to replace stating it was out of the one year warranty period. I took a photo & showed them how it came out of the casing again. They kept focusing on the life of the battery. This is a mechanical issue not a battery issue. You cannot use the emergency bracelet if the device is missing from its casing. Not worth the price when there is a real safety issue. I hope they can fix the issue for the next customer's safety.

The customer service was excellent. The jewelry is beautiful. I've recommended these products to multiple people.

Having the invisaWear product gives me a senses of security, becuase it is advertised as easy to use and gives a quick response in emergencies. It is my hope that I never need to use it, although I feel prepared if I need to.

Because of GREAT customer service. Cristina rates a 10, she is very professional, knowledgeable and caring with her assistance to guide you through the process of using InvisaWear. She represents your company very well.

the product is high quality and so technically advanced and the customer service is amazing!

My bff is a realtor, a responsible, friendly lady. This bracelet with charm was a Mother’s Day gift for her. She loves it and wears it every day with similar bracelets she already had. I hope to heaven she never needs to use it but we are both grateful that InvisaWear created it

We bought this as a gift for our 91 year old grandma after she experienced a scary fall. The bracelet looked beautiful and the packaging was nice. The bracelet was hard for her to put on and take off herself. This is important because she lives alone and you can’t get the bracelet wet.
We tried setting up the bracelet and pairing it with her phone. We added the contacts and it came time to press the test button. No one received the test texts. We waited and tried again, nothing. We followed the directions and tried to pair again, the bracelet was unresponsive. We went back to the instructions hoping to find a number to call to resolve the connection issue, but customer service is through email. They emailed me back the next day with a few days and times we could talk over the phone.
We knew at that point the bracelet was not going to be a great fit. I would suggest adding a hotline for customers to be able to call for assistance setting up the bracelet. We live more than an hour away and we’re really hoping to speak to someone that day when we had time to connect it. Having the service call days after where we don’t have her cell phone was really inconvenient. I am still giving four stars because when I reached out through email it was easy to request a refund and I didn’t have to jump through any hoops. They also refunded me my shipping and handling which was really kind. I wish this product would have worked out for us. It really is such a great idea. I think that it is just targeted for those who are more tech savvy even though it looks simple to set up.