Hi. Lisa was absolutely amazing over thdays I called for help also they couldn't source a magic 6 pro so they sent a magic 8 pro thank you guys so much been with you for years and will remain a loyal... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have insured my phone for the past 6 years with Insurance2go. My battery, phone back and charging port all needed replacing recently. A huge thank you to Helen and Stewart in the customer service d... Se mer
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The young lady that assisted me was wonderful….She was super efficient with a terrific sense of humour…..wonderfully humane…Everything a human needs to counteract the age of dispassionate clinical , r... Se mer
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Easy to understand the options in terms of level of protection offered by each product. Simple and quick purchase. Feel happy that my new iPhone is completely covered
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Företagsinformation
Skrivet av företaget
Instant Mobile Phone Insurance from as little as £2.99 a month.
5 reasons to choose Insurance2go
Skrivet av företaget
- Defaqto 5 Star Rated Cover
- Our Full Cover provides one of the highest quality offerings on the market.
- 93% of Claims Accepted
- Out of all the completed claims received in 2022.
- Instant Protection
- To give you peace of mind, your device will be instantly protected when you buy one of our policies.
- Unlimited Claims
- No matter how many times you need to make a claim, we’ll be there.
- As Seen on Money Saving Expert
- You’ll see our policies featured on Money Saving Expert.
Kontaktuppgifter
3000 Lakeside, North Harbour, Western Road, PO6 3FQ, Portsmouth, Storbritannien
- 0333 999 7905 (local rate call)
- i2gcustomerservices@citymain.com
- insurance2go.co.uk
4,7
Utmärkt
10 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Simple and clear
13 oktober 2026
Svar från Insurance2go
Thank you for your review. We're delighted to hear that you found the process simple and clear. Making it easy for our customers to choose the right level of protection and purchase with confidence is exactly what we aim for.
Thank you for choosing us, and we hope you enjoy complete peace of mind with your device. 😊📱
Kind regards
The Customer Care Team
Easy to understand the options in terms…
Easy to understand the options in terms of level of protection offered by each product. Simple and quick purchase. Feel happy that my new iPhone is completely covered
15 oktober 2026
Svar från Insurance2go
Thank you for taking the time to leave such a great review. We're delighted to hear that you found it easy to compare the different levels of protection and that the purchase process was quick and straightforward.
It's especially pleasing to know that you have peace of mind knowing your new iPhone is fully protected. Thank you for choosing us, and we hope you continue to enjoy your device with confidence. If you ever need any assistance, our team will be happy to help. 📱😊
Kind regards
The Customer Care Team
So eady yo complete and very quickly.
20 oktober 2026
Svar från Insurance2go
Thank you for your review! We're delighted to hear that you found the process so easy to complete and that everything was quick and straightforward. We aim to make arranging insurance as simple and hassle-free as possible, so it's great to know we delivered that experience for you. Thanks for choosing us! 😊
Kind regards
The Customer Care Team
Svar från Insurance2go
Thank you for taking the time to leave a review. We're pleased to hear you had a good experience with us and found the process straightforward.
We work hard to make arranging insurance as simple and hassle-free as possible, so it's great to know that's reflected in your experience.
Thank you for choosing Insurance2Go. We appreciate your support and look forward to helping you again in the future.
Kind regards,
The Insurance2Go Team
Excellent service
Excellent service, very easy to use. Straight to the point and clear.
10 oktober 2026
Svar från Insurance2go
Thank you for your fantastic review! We're delighted to hear that you found our service excellent and the process easy to use. Making things straightforward, clear and hassle-free is exactly what we aim for, so it's great to know we've delivered that experience for you.
Thank you for choosing Insurance2Go, and for taking the time to share your feedback.
Kind regards,
The Insurance2Go Team
Exactly what I needed for mobile cover.
18 oktober 2026
Svar från Insurance2go
Thank you for your review! We're delighted to hear that our mobile cover was exactly what you were looking for. It's great to know we've been able to provide the protection and peace of mind you need. Thanks for choosing us, and we're here if you ever need any assistance in the future.
Kind regards,
The Insurance2Go Team
Excellent value for money
Excellent value for money. They also cover for theft too, most insurance companies don't. Would highly recommend
16 oktober 2026
Svar från Insurance2go
Thank you for taking the time to leave such a wonderful review! We're delighted to hear that you found our cover to be excellent value for money and that our theft protection gave you the confidence you were looking for. Protecting your device against life's unexpected moments is exactly why we're here.
We really appreciate your recommendation and thank you for choosing Insurance2Go.
Kind regards,
The Insurance2Go Team
Easy straight forward to set up
16 oktober 2026
Svar från Insurance2go
Thank you for your review! We're pleased to hear that you found the process easy and straightforward to set up. We work hard to make arranging cover as simple and hassle-free as possible, so it's great to know that was your experience.
Thank you for choosing Insurance2Go, and we appreciate your support.
Kind regards,
The Insurance2Go Team
The Epitome of Customer Care
The young lady that assisted me was wonderful….She was super efficient with a terrific sense of humour…..wonderfully humane…Everything a human needs to counteract the age of dispassionate clinical , robotic interactions…..As I said to her I was grateful that she( metaphorically) held my hand through the process of purchasing insurance.. Thank you.
16 oktober 2026
Svar från Insurance2go
Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that the service you received made such a positive impression. It's wonderful to know that our colleague was able to guide you through the process with efficiency, warmth and a sense of humour, helping to make arranging your insurance as easy and reassuring as possible.
We believe great customer service is about treating people as individuals, so your kind words mean a great deal to us. We'll be sure to pass your feedback on to the team member who assisted you.
Thank you for choosing Insurance2Go, and for your recommendation.
Kind regards,
The Insurance2Go Team
Very good
Very good. Cheapish insurance for full protection for my kid who always is dropping things and loosing stuff
8 oktober 2026
Svar från Insurance2go
Thank you for your review! We're delighted to hear you found our cover good value for money. We know how easily accidents and everyday mishaps can happen, especially when gadgets are in the hands of busy kids, so it's great to hear our protection gives you added peace of mind.
Thank you for choosing us, and we hope you continue to enjoy the reassurance that comes with having your child's device protected. 😊
Kind regards
The Customer Care Team
Very easy and cheaper than vodaphone
15 oktober 2026
Svar från Insurance2go
Thank you for your review. We're delighted to hear that you found arranging your cover quick and easy, and that our prices compared favourably with Vodafone.
Our aim is to provide straightforward, affordable protection for your devices, so it's great to know we've delivered on both value and convenience for you.
Thank you for choosing Insurance2Go, and we look forward to supporting you throughout your policy.
Kind regards,
The Insurance2Go Team
Made it very easy n s8mple steps to get…
Made it very easy n s8mple steps to get gadgets insured
14 oktober 2026
Svar från Insurance2go
Thank you for your review. We're delighted to hear that you found the process quick, simple and easy to follow. Making it straightforward for our customers to protect their gadgets is something we work hard to achieve, so it's great to know we've delivered that experience for you.
Thank you for choosing Insurance2Go, and we appreciate your trust in us to protect your devices.
Kind regards,
The Insurance2Go Team
The response from Insurance2Go was…
The response from Insurance2Go was quick and fully answered the query I had on the 1st attempt. Insurance costs were very competitive. Would happily recommend Insurance2Go to others. Will also happily consider renewing my Insurance2Go policy when it comes up for renewal.
13 oktober 2026
Svar från Insurance2go
Thank you for your wonderful review. We're delighted to hear that our team was able to provide a quick response and fully resolve your query first time. It's also great to know that you found our insurance competitively priced and would recommend Insurance2Go to others.
We really appreciate your support and are pleased to hear that you would consider renewing your policy with us in the future. Thank you for choosing Insurance2Go, and we look forward to continuing to provide you with excellent service whenever you need us.
Kind regards,
The Insurance2Go Team
Svar från Insurance2go
Thank you for your review. We're delighted to hear that you found our mobile phone insurance service easy to contact and that our team was helpful throughout your experience. Providing friendly, efficient support is really important to us, so it's great to know we met your expectations. Thank you for choosing Insurance2go, and we appreciate you taking the time to share your feedback. 😊
Kind regards
The Customer Care Team
Seemless service
4 oktober 2026
Svar från Insurance2go
Thank you for taking the time to leave a review. We're delighted to hear that you found our service seamless. Providing a simple, straightforward experience is what we strive for, so it's great to know we met your expectations.
Thank you for choosing Insurance2go, and we appreciate your support.
Kind regards,
The Insurance2go Team
Cara thank you ☺️
Cara, the lady l spoke to was extremely helpful and helped me set up my new policy.
10 oktober 2026
Svar från Insurance2go
Thank you for taking the time to leave a review.
We're delighted to hear that Cara was able to help you set up your new policy and provided such helpful service throughout the process. We know how important it is to make arranging cover as simple and straightforward as possible, so it's wonderful to receive your feedback.
We'll be sure to pass your kind comments on to Cara, who will be thrilled to hear them.
Thank you for choosing Insurance2go.
Kind regards,
The Insurance2go Team
Svar från Insurance2go
Thank you for taking the time to leave a review.
We're pleased to hear that you found the process easy to use. We aim to make arranging insurance as simple and straightforward as possible, so it's great to know we delivered that experience for you.
Thank you for choosing Insurance2go, and we appreciate your support.
Kind regards,
The Insurance2go Team
Brilliant cover everything I need easy…
Brilliant cover everything I need easy to set up the policy email straight away with policy number.
9 oktober 2026
Svar från Insurance2go
Thank you for your review.
We're delighted to hear that our cover provided everything you were looking for and that you found the policy quick and easy to set up. It's also great to know that you received your policy documents and policy number straight away, giving you peace of mind from the outset.
We really appreciate your feedback and thank you for choosing us.
Kind regards,
The Customer Care Team
Excellent customer service,
I was able to take out my policy quickly and easily over the phone when I was having issues with the online form. The member of staff I spoke to was very helpful and polite.
8 oktober 2026
Svar från Insurance2go
Thank you for taking the time to leave a review.
We're delighted to hear that you were able to set up your policy quickly and easily over the phone. We understand how frustrating technical issues can be, so it's great to know that a member of our team was able to step in and assist you.
We're especially pleased to hear that you found our colleague helpful and polite. Providing excellent customer service is very important to us, and your feedback is greatly appreciated.
Thank you for choosing us, and we look forward to supporting you in the future.
Kind regards,
The Customer Care Team
Got my phone next day it broke and I…
Got my phone next day it broke and I couldn’t use the screen good service welllllll done
1 oktober 2026
Svar från Insurance2go
Thank you for taking the time to leave a review. We're delighted to hear that you received your phone the very next day and that you were pleased with the service you received.
We're sorry to hear that your phone was damaged and that you experienced issues with the screen shortly after receiving it. If there's anything we can do to help, please don't hesitate to get in touch with our team.
Thank you again for your feedback and for your kind words. We're glad we could assist.
Kind regards,
The Customer Care Team
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