inStazione Omdömen 

Incredibile esperienza in questa visita guidata dal preparatissimo e simpaticissimo Danilo. Grazie a lui abbiamo avuto una percezione e conoscenza maggiore della città e della sua storia.

They charged me almost triple the gate fee for Vesuvius for a so called "tour". All it was was an overpriced entry ticket that I should have booked directly with Vesuvius park. Vesuvius was closed due to rain with a possibility of opening later in the day. They refused to give me any meaningful updates and had me contact the park direcly to determine a possibe reopening time. When you pay triple the market value for something you expect something in return. They also failed to refund my ticket which was never used. Avoid this scam at all costs.

Gave us dated train tickets from Rome to Pompeii. We didn't notice the date. The agent at the train station noticed. She spoke to someone and they wrote a note inItalian on our ticket and she said they were fine. We still did not know what was wrong. On our return, the conductor showed us the tickets and the date on them, they were a month old. We had to purchae 3 news tickets for $300 one way or have the police meet us at the train station. Our trip now cost $800. They also had us packed in the local train for 35 minutes to Pompeii, you barely could breath. I would not recommend this company.

Buona sera, sono stata questa mattina in visita guidata: l'organizzazione è stata perfetta, sia per la puntualità che per l'utilizzo dei dispositivi per ascoltare le spiegazioni della nostra sapiente guida Danilo che ha saputo catturare la mia attenzione in modo superbo attraverso le spiegazioni del caso. Grazie!

Una bella esperienza in un luogo unico ed emozionante non descrivibile a parole. La guida Danilo ci ha accompagnato con professionalità , chiarezza e competenza.

Danilo è stato bravo chiaro e non ripetitivo

Danilo ineccepibile!
Grazie mille

Una visita bellissima, resa molto interessante da Danilo, guida eccellente

Visita indimenticabile. Danilo, la nostra guida è stato straordinario!

Tour interessantissimo grazie all nostra guida Danilo. Perfetta l’organizzazione del tour operator! Super consigliato!!

Ho trovato questa esperienza fantastica. Danilo, la nostra guida, è stato chiaro, gentile e leggero.
Da consigliare assolutamente.

We bought tickets for the Amalfi Coast tour, and on the day of the tour I felt sick. I called to try to reschedule, but they told me it wasn’t possible. We went on the tour anyway, even though I was feeling unwell (vomiting), and it’s a tour with a lot of winding roads. Our guide didn’t explain anything to us and only gave us 1 hour in each village, even though we were told we would have 2 hours to explore. I recommend choosing another agency for this tour.

Oggi abbiamo partecipato ad una bellissima gita alle rovine di Pompei. Come guida turistica abbiamo avuto il signor Bruno. Persona gentile ,professionale, disponibile,ben dotato di conoscenze tecniche e professionali ,rivestendo il suo racconto con tanti particolari. Appassionato del suo lavoro e disponibile dí trasmettere le sue conoscenze agli altri. Grazie davvero e ogni bene. Valentina

Poor communication, verbal instructions rather than written, return ticket for a train 2 hours after the tour finished, wrong information given which caused us to miss our tour. Incompetence at every turn. Do yourselves a favour & go elsewhere.

Ho trascorso un ora nella lounge sita al piano.interrato della stazione e ho avuto modo di vedere la gentilezza e cortesia del personale presente.
Una nomina speciale x Chiara Rita e Alessandra

Similar experience to others regarding lies about the train service to Sorrento. Told the local train takes over two hours and is overcrowded, will end up standing, etc, just so the company can earn a few Euros commission. As this appears to be an ongoing scam inStazione is not serious at changing their business model.

We bought a Pompeii tour from inStazione at Naples Centrale. The staff were really helpful and got everything well organised. The 2 hour tour was brilliant with a really nice and well-informed guide. Great service from this Naples inStazione team.

Very serious company, very professional ,very polite and friendly personnel. They set up tours that we enjoyed a lot and they were better than expected.
I highly recommend INSTAZIONE.

Pregunté a chiara informaciones y su actitud fue prepotente. Dijo que no me iba a explicarme porque no la miraba y que había soplado cuando me dijo el precio, no fui mal educada y no la insulté pero me contestó con mala leche y lo siento mucho al final y al cabo soy yo la clienta. Que actitudes de princesa . NO ES VERDAD no me dijo que lo podía comprar yo de manera autónoma y tampoco no había otros clientes detrás de mí. La otra chica morena fue maja pero ella no solamente porque no la miraba y soplé cuando me dijo el precio. Yo no iba a comprar nada a vuestra agencia con la actitud así de vuestro personal. Le propongo a ella que se cambie de trabajo y de actitud

Our boat tour was canceled at short notice because it was overbooked. I have been waiting for my refund for a month now and have contacted customer service several times without success.