HUB Financial Solutions Omdömen 

869
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Laura was absolutely fantastic today, she was very professional and gave me plenty of options for my pension. Nothing was too much trouble for her and anything that I asked her she answered promptly a... Se mer

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Betygsatt 5 av 5 stjärnor

David Farrell was very thorough and helpful in outlining all stages of the processes involved. He also gave support in later stages when I had concerns. A very positive experience of what is a quite a... Se mer

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Betygsatt 5 av 5 stjärnor

Laura was very professional through my phone call and explained everything thoroughly! She was lovely and caring and asked if I understood everything before moving on. Questions were answered profess... Se mer

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Betygsatt 5 av 5 stjärnor

Laura was wonderful! Explained my options clearly, listened with empathy and turned my expectation of an ordeal into a pleasant transaction. Thank you so much!

Företaget har svarat

Företagsinformation

  1. Pengar och försäkring

Skrivet av företaget

We aim to transform customers' lives in retirement - it's what makes us different. We take the time to build up a detailed understanding of each individual’s financial situation and what they want to achieve. HUB Financial Solutions is part of Just Group plc, a specialist in the retirement market. As a Group, we’ve helped more than 700,000 people achieve a better later life through our solutions and services. HUB Pension Consulting specialises in providing client advisory services to Defined Benefit pension scheme trustees and scheme sponsors undertaking bulk member options exercises.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

869 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(869)

185 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Thank you Alison Wren

We were so fortunate to have Alison Wren as our adviser.
Alison was excellent and took time to make sure we understood highly technical matters .
In addition , and very importantly , her manner and approach were top class and we felt very comfortable talking with her.

5 juni 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for your feedback, we’re so pleased to hear about your experience with Alison. We pride ourselves on good customer service, so it’s great to know she helped you feel at ease and supported.

Betygsatt 3 av 5 stjärnor

Lifetime Morgage

Firstly, the process was conducted in a very timely manner, which was very welcome at the time, which was down to Mr Ashley Quate, however, their valuation of my property was far lower than the market value, which in turn increased the interest on my lifetime mortgage

8 januari 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for your feedback, we’re pleased to hear the process felt timely and that Ashley provided helpful support. We’re sorry the valuation did not meet your expectations, and we’ll use your comments to help improve our service.

Betygsatt 5 av 5 stjärnor

Concise, professional and helpful advice

I was very impressed with the help and assistance I received from Laura. I felt I had time to make my decision and the whole experience explained in a very concise, professional and friendly manner.

4 juni 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for your kind feedback, we’re so pleased to hear Laura provided such clear, professional and friendly support while giving you the space to make your decision. We pride ourselves on delivering great customer service, so it’s wonderful to hear about your positive experience.

Betygsatt 1 av 5 stjärnor

Dont bother

Dont bother, wanted an interest rate for equity release. After three weeks they still want information we havn't got (redemption statement from existing lender). Too many hoops to jump through to get basic info.

5 juni 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for your feedback, and we’re sorry to hear the process has felt frustrating and drawn out. We understand how important it is to get a simple rate quickly, and we’ll use your comments to help improve how we support customers at this stage. If you’d like us to look into this further, please contact us at TrustpilotFeedback@hubfs.co.uk and we’ll be happy to help.

Betygsatt 5 av 5 stjärnor

Obtaining the best annuity offer.

Have been dealt with by Laura re the details of converting an old pension pot from Aviva into an annuity with a better offer than Aviva could provide. Laura has very patiently and efficiently dealt with all the details, with the result that we had the best offer from Legal & General, which is now being processed. we were also dealt in the initial stages by Andrew who also gave excellent advice and service.

3 juni 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thanks for taking the time to share your experience, we are so pleased to hear how well Laura and Andrew supported you throughout the process. It's great to know their patience, guidance, and expertise helped you feel confident in your decision.

Betygsatt 5 av 5 stjärnor

Helpful and professional service from…

Helpful and professional service from my adviser

2 juni 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for your kind feedback, we really appreciate you taking the time to share your experience. It's great to hear you found your adviser helpful and professional.

Betygsatt 5 av 5 stjärnor

Excellent clear presentation of…

Excellent clear presentation of options. Lovely mix of warmth, humour and professionalism. Constantly checking that all was clear.

1 juni 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for your kind feedback, it’s great to hear the options were presented so clearly. We’re glad the mix of warmth, humour and professionalism made the experience easy to follow.

Betygsatt 5 av 5 stjärnor

A Great company

We found the process fron start to finish was as we would have hoped.
David Farrell was personable, clear and easy to relate to.
We highly recommend your Company...

28 maj 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for your feedback, we’re pleased to hear the process met your expectations from start to finish. It’s great to know David was personable, clear and easy to relate to, and we really appreciate your recommendation.

Betygsatt 5 av 5 stjärnor

I spoke to Laura to get advice…

I spoke to Laura to get advice regarding annuity options. She was professional and helpful and a pleasure to deal with.

27 maj 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for your kind feedback, we’re really pleased to hear Laura was professional and helpful. It’s great to know you had such a positive experience while exploring your annuity options with us.

Betygsatt 3 av 5 stjärnor

Efficient and friendly

Thomas efficiently collected all the information needed to pass to his Pensions team for a consultation in a few weeks time.

26 maj 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for your kind feedback, we’re really pleased to hear you found the experience efficient and friendly. We pride ourselves on delivering great customer service, so it’s fantastic to hear Thomas supported you so well.

Betygsatt 5 av 5 stjärnor

Laura @ HUB

Laura has been so helpful and explained everything perfectly. Such a lovely lady to speak to. Very happy with the support from HUB Financial.
The Primms

27 maj 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for your kind review, we really appreciate you taking the time to share your experience. It is great to hear that Laura was so helpful, made everything clear, and that you felt supported by HUB Financial.

Betygsatt 5 av 5 stjärnor

Spoke with Laura this morning she was…

Spoke with Laura this morning she was very helpful explained everything without rushing and always asking if I understood which was very appreciated thankyou

26 maj 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for your kind feedback, we are very pleased to hear about your positive experience. It is great to know Laura took the time to explain everything clearly, checked in with you throughout, and made you feel supported.

Betygsatt 5 av 5 stjärnor

Laura was very professional and was…

Laura was very professional and was able to answer any questions we had. Laura was also patient and did not rush us at all.
I was very pleased with the service i received.

22 maj 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for your kind feedback, we are very pleased to hear about your positive experience. We pride ourselves on providing great customer service, so it is wonderful to know Laura's professionalism, patience and support made such a difference.

Betygsatt 5 av 5 stjärnor

Efficient

Friendly, patient and efficient service, very clearly explaining things for us to think about (including things we hadn't thought of).

7 maj 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thanks for your kind feedback, we’re so pleased to hear you found the service friendly, patient and efficient. It’s great to know our team helped you feel informed and confident in your options.

Betygsatt 5 av 5 stjärnor

Professional Service

I went through a very thorough process, which made me focus on my motives and needs. Hub Financial Services, for SAGA, are aware of their responsibilities and they have created a well co-ordinated service involving three organisations. This begins with contact from a Financial Adviser. Andy is very knowledgeable and supportive, and discussed my financial aims and all available options to help me achieve them, including whether equity release was the best solution in my circumstances. He was there for me all the way through and, if needed, into the future. I chose Saga because it has a good reputation and I never had any cold calling or junk mail after my initial enquiry, as I did with another provider. Also their option of repaying the loan within six months with no penalty, is reassuring, if unlikely to be taken up. There was never any pressure applied and queries were always answered quickly and professionally. There is a lot of paperwork and it’s well worth the time to read it thoroughly, as it’s a big decision with consequences on both sides of yes or no. I reached the right decision for me and it has made my future feel a lot lighter.

11 maj 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for your thoughtful and detailed feedback, we really appreciate you taking the time to share your experience. We are so pleased to hear you felt supported and informed throughout the process with HUB Financial Services, and that Andy helped you feel confident in making the right decision.

Betygsatt 5 av 5 stjärnor

The agent made the difference

Thomas, the agent who managed my call could not have been more polite, helpful or professional. He has excellent communication skills and the information he shared was so easy to understand. It is people like him who make all the difference to customers like myself, who are seeking information and clarity. Definitely a gold standard experience.

15 maj 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for your feedback, we really appreciate you taking the time to share your experience. We are so pleased to hear how much of a positive impact Thomas had. We pride ourselves on providing clear, professional and supportive service, so it is great to know he delivered a gold standard experience.

Betygsatt 5 av 5 stjärnor

Had a pension review with Laura…

Had a pension review with Laura Herdman who was extremely helpfull and very professional a very good asset to your company.

15 maj 2026
Omdöme utan inbjudan
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Svar från HUB Financial Solutions

Thank you for sharing your experience, we are so pleased to hear that Laura provided such helpful and professional support during your pension review.

Betygsatt 5 av 5 stjärnor

Advice and Help

Laura phoned me at the arranged time and was very clear in how she explained my options to me. She answered all my questions without using jargon on unfamiliar language. I really appreciated the service I received.

12 maj 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thank you for your feedback, we’re glad to hear you appreciated the service you received from Laura at HUB. We aim to provide clear and supportive guidance, so it’s good to know she answered your questions and explained your options in a way that worked for you.

Betygsatt 5 av 5 stjärnor

First steps to retirement

Laura was totally professional, courteous and very informative. I was very impressed with how she dealt with me.

Nothing but praise for her.

12 maj 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thank you for sharing your experience, we’re so pleased to hear that Laura at HUB made such a strong impression with her professionalism and support.

Betygsatt 5 av 5 stjärnor

When I spoke to Laura at HUB Financial Solutions today I found her…

When I spoke to Laura today I found her a most helpful and supportive person,she spent her time going over the questions she asked and the options being offered to me.
Laura told what options that were available and which hopefully I have made the correct decision.

11 maj 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thanks for your kind feedback, we are pleased to hear that Laura at HUB provided such helpful and supportive guidance.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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