HUB Financial Solutions Omdömen 

870
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Laura was absolutely fantastic today, she was very professional and gave me plenty of options for my pension. Nothing was too much trouble for her and anything that I asked her she answered promptly a... Se mer

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Betygsatt 5 av 5 stjärnor

Laura was very professional through my phone call and explained everything thoroughly! She was lovely and caring and asked if I understood everything before moving on. Questions were answered profess... Se mer

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Betygsatt 5 av 5 stjärnor

David Farrell was very thorough and helpful in outlining all stages of the processes involved. He also gave support in later stages when I had concerns. A very positive experience of what is a quite a... Se mer

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Betygsatt 5 av 5 stjärnor

The service I received from Jack Wilby of HFS was very professional, informative and detailed. The phone call appointments were on time and care was taken to explain financial impact of equity releas... Se mer

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Företagsinformation

  1. Pengar och försäkring

Skrivet av företaget

We aim to transform customers' lives in retirement - it's what makes us different. We take the time to build up a detailed understanding of each individual’s financial situation and what they want to achieve. HUB Financial Solutions is part of Just Group plc, a specialist in the retirement market. As a Group, we’ve helped more than 700,000 people achieve a better later life through our solutions and services. HUB Pension Consulting specialises in providing client advisory services to Defined Benefit pension scheme trustees and scheme sponsors undertaking bulk member options exercises.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

870 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(870)

186 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

When I spoke to Laura at HUB Financial Solutions today I found her…

When I spoke to Laura today I found her a most helpful and supportive person,she spent her time going over the questions she asked and the options being offered to me.
Laura told what options that were available and which hopefully I have made the correct decision.

11 maj 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thanks for your kind feedback, we are pleased to hear that Laura at HUB provided such helpful and supportive guidance.

Betygsatt 5 av 5 stjärnor

Very Helpful

Steve was very helpful and gave me advice which was alternative too what I was enquiring and a better outcome

11 maj 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thank you for your feedback, it is great to hear about your positive experience. We pride ourselves on providing good customer service, so we are pleased to hear Steve was able to offer helpful guidance and support you in achieving a better outcome.

Betygsatt 1 av 5 stjärnor

Bad Advice

Gave advice to my late mother to Jane just her on her pension after she had suffered a stroke no higher rate given and 0% years protected so she had her pension for 6 months passed away and this company & JUST took over £100,000

23 februari 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thank you for sharing this with us, and we are very sorry for your loss and the experience you have described. We appreciate how distressing this situation must feel, particularly given the sensitive circumstances involved, and your feedback has been shared with the appropriate team for review. Please contact us at TrustpilotFeedback@hubfs.co.uk so we can look into this further and support you directly.

Betygsatt 5 av 5 stjärnor

I've been a bit anxious about going…

I've been a bit anxious about going through this process, scams, hard-sells and pushy advisors. I needn't have worried, timely meeting with Laura who was able to put me at ease, give me all the info I needed to make the right decisions, (even though she had a little difficulty with Welsh address,, Ll,,,,,, lol, thanks for your help and support,

6 maj 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thank you for taking the time to share your experience, we really enjoy hearing feedback like this. We pride ourselves on good customer service, so it is great to hear that Laura put you at ease, took the time to explain everything clearly and supported you without any pressure.

Betygsatt 5 av 5 stjärnor

Laura was very helpfui and patient with…

Laura was very helpfui and patient with me when she needed to be. I'm very pleased with the service that was provided.

5 maj 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thanks for taking the time to share your feedback. We pride ourselves on good customer service, so it is great to hear that Laura was patient, supportive and helped you feel well looked after.

Betygsatt 5 av 5 stjärnor

Pleasure to deal with.

I have recently dealt with Andy from Hub financial, he was very friendly and professional, he listened to me, understood my needs, he didn't push or use complicated language and made sure I was comfortable with everything. Fantastic people to deal with,I highly recommend them.

7 april 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thank you for taking the time to share such kind feedback, we really enjoy hearing about positive experiences like this. It is great to hear that Andy made you feel listened to, comfortable and supported every step of the way.

Betygsatt 5 av 5 stjärnor

Good support from Hub

I was referred across to Hub as my existing provider couldn't provide the best rate available for my annuity. The handover was very smooth and very capably supported by Laura Herdman who took me through the process whilst dealing with any questions I raised along the way. I must say, Laura was thoroughly pleasant to work with and it was nice to hear her Irish accent as she spoke and referring to pennies rather than pence which is a nice but rare thing these days!

22 april 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thank you for taking the time to share your feedback, we’re really pleased to hear you had such a smooth experience with HUB. We pride ourselves on great customer service, so it’s lovely to know Laura supported you and helped make the process clear and reassuring.

Betygsatt 5 av 5 stjärnor

friendly and Helpful

Very helpful and patient when needed, handling two policies instead of just one. Very pleased and grateful.

27 april 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thank you for taking the time to share your experience, we really appreciate your feedback. It is great to hear that you felt supported while handling more than one policy, as helping people feel reassured throughout the process is really important to us.

Betygsatt 5 av 5 stjärnor

Spoke with an advisor named Andy

Spoke with an advisor named Andy
He was excellent- didn’t push a product i didnt need, he actually directed me to a colleague in a different department who he felt would be a better fit for my needs.
Good honest advice well explained.
Certainly impressed me.
Mike

23 april 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thanks for taking the time to share your experience, Mike, we really appreciate the positive feedback. It is great to hear that Andy took a thoughtful approach and guided you to a colleague he felt was better placed to support you.

Betygsatt 5 av 5 stjärnor

First class service

Jack was patient and attentive, went through all the options and came up with a solution that suited me. I can strongly recommend HUB Financial Solutions.

23 april 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thank you for taking the time to share your experience, we really appreciate your feedback. It is lovely to hear that Jack took the time to talk through the options with you and helped find a solution that felt right for you.

Trustpilot utreder omdömet enligt vår rapporteringsprocess.

Betygsatt 5 av 5 stjärnor

Equity Release

My equity release application was approved and completed and funds transferred speedily.

17 april 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thank you for taking the time to share your feedback with us, we are delighted to hear your equity release application was processed efficiently.

Betygsatt 5 av 5 stjärnor

Andy Chadwick provided great advice and support

Andy Chadwick has just supported my parents through the process, which for 2 very elderly people can be a bit worrying. His patience to manage separate calls with them due to them not being able to be on the same call was exceptional. All risks were identified and great care was taken to ensure that my parents were happy with the outcome. I can highly recommend Andy and his team to work through this process and advise on the optimal solution.

27 mars 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thank you for sharing this feedback, we really appreciate you taking the time to do so. It's great to hear that Andy’s calm and thoughtful approach helped your parents feel supported throughout the process.

Betygsatt 5 av 5 stjärnor

Laura of Hub Finance Solutions, spot on!

Laura of Hub Finance Solutions went through my pension with me. She had to go through the boring bits and didn't make it painful and then went through the Finance bits in a way I could understand. If I interrupted with a question she didn't sound annoyed and answered in such away I understood, at a level I was happy at and not patronising. By the time we finished I felt I could make an informed decision
Thanks Laura

17 april 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thanks for sharing your feedback and letting us know about your experience with Laura. It’s great to hear that she took the time to explain everything clearly, answered your questions, and helped you feel confident in making an informed decision.

Betygsatt 5 av 5 stjärnor

Yesterday I spoke with Laura Herdman…

Yesterday I spoke with Laura Herdman regarding my pension options. She was most professional and helpful and spent a great deal of time making sure I fully understood the procedure. Overall I was very happy with how it went.

17 april 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thanks for taking the time to share your experience, we really appreciate your feedback. It’s great to hear that Laura took the time to guide you through your options and make everything clear.

Betygsatt 5 av 5 stjärnor

thank you Jackie Hart

I would like to thank Jackie Hart
for all her help , she was very professional and explained everything very clearly.
I would definitely recommend her.
She is a credit to the company .
Many thanks

16 april 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thank you for taking the time to leave such a thoughtful review, we really appreciate it. We pride ourselves on delivering great customer service, so it means a lot to hear you had such a positive experience with Jackie.

Betygsatt 5 av 5 stjärnor

Pension advise

Hub financial solutions couldn’t be more helpful. My phone consultation was well covered well explained. With all questions answered. Laura was very helpful and put me at ease.

15 april 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thank you for sharing your experience with HUB, we really appreciate your kind feedback. We pride ourselves on good customer service, and we will be sure to share your comments with Laura and the wider team.

Betygsatt 5 av 5 stjärnor

A very clear instruction by Claire

Claire helped us tremendously with the understanding of the process we were about to undertake, she was very clear and we could understand all that she was pointing out to us very well

13 april 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thank you for taking the time to share your experience, we really appreciate your feedback. We're so pleased to hear that Claire supported you so clearly through the process, as we pride ourselves on good customer service.

Betygsatt 5 av 5 stjärnor

Laura and Callum gave a great service

Laura and Callum gave a great service. Callum is to be especially thanked as he was very patient with me and informative, he was also really knowledgeable.

Helen Taylor

8 april 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thank you for taking the time to share your experience, we really appreciate your kind feedback. We pride ourselves on good customer service, so it is great to hear how patient, informative and knowledgeable Laura and Callum were and how supported you felt throughout.

Betygsatt 5 av 5 stjärnor

Expert knowledgeable Advice

My advisor was knowledgeable and listened to me. She made the whole process uncomplicated. I had approached other companies and it appeared almost impossible to attain an equity release using their systems.
Not so with HUB Financial solutions - within 8 weeks my money was in my bank account.

1 april 2026
Omdöme utan inbjudan
Logotyp för HUB Financial Solutions

Svar från HUB Financial Solutions

Thank you for sharing such positive feedback, we really appreciate you taking the time to let us know about your experience. We pride ourselves on great customer service, so it is fantastic to hear that your advisor listened, kept things clear and made the process feel straightforward, especially after challenges elsewhere.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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