It’s all well and good till you have a fault. I entrusted their recommendation of using this third party to come and inspect my sofa after a fault developed after having the sofa for less than a year.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We’re very happy with our choice with Honeypot. We first came across the brand through an Instagram ad and, although we were initially dubious, we decided to give it a try after reading the Trustpilot... Se mer
Good material however just 2 day of sitting on the seattee noticed that the corner parts do turn to get very soft and material looked as it has been stretched out. Take more time or attention... Se mer
Företaget har svarat
Fantastic Sofa & Delivery I’m absolutely delighted with my sofa from Honeypot Furniture! The quality is fantastic, the fabric is so soft and beautiful, and it’s incredibly comfortable. It looks... Se mer
Företagsinformation
Skrivet av företaget
Every house deserves to be made into a home. That means comfort, and comfort means quality – well crafted, well designed furniture that we can offer you at the lowest possible prices. We’re here to deliver you elegant and durable furniture as quickly, cheaply, and easily as possible – everything brand new, well packaged, and brought straight to your door.
Kontaktuppgifter
Honeypot furniture, Honeypot Lane, Colsterworth, NG33 5LY, Grantham, Storbritannien
- 01476 338771
- sales@honeypotfurniture.co.uk
- honeypotfurniture.co.uk
4,2
Bra
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service all round
26 februari 2025
Very quick and well updated
25 februari 2025
Excellent service
Excellent service! Highly recommend
Ordered on the 11th feb and arrived 24th was kept updated every step of the way. Delivery men were super friendly and done to job super fast.
Absolutely no complaints
24 februari 2025
Omdöme utan inbjudan
Svar från Honeypot Furniture
We really appreciate you taking the time to share your experience! It’s great to hear that everything went smoothly and that you were kept informed throughout the process. I’m also glad our delivery team made a positive impression—We will be sure to pass your feedback along to them.
Thank you for your recommendation! If there’s anything else we can do for you in the future, don’t hesitate to reach out.
Kind regards,
The Honeypot Team
From ordering to delivery was kept upto…
From ordering to delivery was kept upto date with everything
24 februari 2025
Good material however just 2 day of…
Good material however just 2 day of sitting on the seattee noticed that the corner parts do turn to get very soft and material looked as it has been stretched out.
Take more time or attention in putting strong re-enforcement padding on your corners. Also its a lot of packaging which surely needs taking away at time of delivery.
Otherwise good U sofa which can be turned into L shaped.
24 februari 2025
Svar från Honeypot Furniture
Hello Lizzy,
Thank you for your email.
We are sorry to hear that you have experienced a fault with your order from us.
Rest assured, we will investigate this thoroughly and work towards a resolution as quickly as we can!
In order to better understand the nature of the fault and provide you with the best solution, we kindly request that you send us some photos or a video that clearly demonstrate the issue. This will enable our team to assess the situation and come up with a suitable solution.
We hope to hear from you soon.
Kind regards,
Fatima
Highly recommended!!!!!
Highly recommended!!!!!
The quality and comfortability of the sofa's are of the highest standard! Strongly encourage making a purchase with HoneyPot Furniture...
Best customer service I have received EVER! Jessa was extremely helpful and quick to respond.
21 februari 2025
Svar från Honeypot Furniture
Thank you so much for your glowing review! We’re so happy to hear you’re pleased with the quality and comfort of your sofa. Your recommendation means a lot to us!
I’m especially happy to hear that Jessa was able to assist you so efficiently—she’ll be delighted to know you appreciated her help.
We’re always here if you need anything else, and we look forward to serving you again in the future!
Kind regards,
The Honeypot Team
Beautiful sofa and delivery guys were…
Beautiful sofa and delivery guys were amazing, would of been 5 stars but 2 days before delivery, got message to say delayed by a month and no compensation for sitting on beanbags for 5 weeks
20 februari 2025
Svar från Honeypot Furniture
Thank you so much for your kind words about the sofa and our delivery team. We’re thrilled to hear that you’re happy with both!
We truly apologize for the delay in delivery and the inconvenience it caused you by having to wait longer than expected. We completely understand how frustrating it can be to have your delivery delayed, and we’re sorry we weren’t able to meet the original timeline. We certainly don’t want our customers to feel uncomfortable during the waiting period, and your feedback is invaluable as we work to improve our processes.
Regarding compensation, we always aim to provide the best service possible, and I’ll make sure your comments are passed along to our team to consider further solutions for situations like this in the future.
Thank you again for sharing your thoughts, and we hope the sofa is everything you hoped for now that it's arrived! Please let us know if there’s anything else we can do to assist you.
Kind regards,
The Honeypot Team
Very well organised kept informed and…
Very well organised kept informed and delivery went well.
20 februari 2025
All good nice sofas quick delivery man…
All good nice sofas quick delivery man died ok thanks
19 februari 2025
Very easy to place order and delivery…
Very easy to place order and delivery was good too very polite drivers and corner sofa very comfortable would recommend honeypot for your furniture needs 100% will definitely use these guys again .👍🏻
17 februari 2025
Omdöme utan inbjudan
Svar från Honeypot Furniture
Thank you for your fantastic review! We always strive to provide smooth and easy delivery along with clear communication, and we’re glad to hear that this was your experience. It’s great to know you’re enjoying your comfortable corner sofa. We truly appreciate your recommendation and look forward to assisting you again in the future. Thanks for choosing Honeypot!
Kind regards,
The Honeypot Team
Love it
Easy ordering, delivered quickly & quality is great looks exactly like photos!
14 februari 2025
Warning
The quality of the products was extremely misleading for over £500 i was expecting quality however the product was very cheep chip wood i was told it was sturdy wood however this is absolutely not what I received very flimsy tacky cheep product. The customer service was appalling as I
obviously wanted to return and was told that this would be through my expense and had very little time to do so I paid £100 for delivery and for these items to be assembled nothing that I was promised was executed. I feel completely gutted and feel robbed I have saved for months to try and make my home nice and this is what I'm left with.
8 februari 2025
Omdöme utan inbjudan
Svar från Honeypot Furniture
Thank you for taking the time to leave a review. We're genuinely sorry to hear that you're unhappy with your experience and the product received.
We’ve attempted to reach out directly but have been unable to identify your order from the details provided in the review, as only your first name is shown. We’d really like to investigate this further and make things right—please could you get in touch with us at cs@honeypotfurniture.co.uk or call 01476 589 446 with your full name and order number?
Just to clarify for transparency: flat pack furniture is not pre-assembled and is delivered boxed for self-assembly, which is standard across the industry. As outlined on our product pages and in our confirmation emails, flat pack items are doorstep delivery only and do not include setup.
We also work with a made-to-order model for many flat pack pieces, which means they are not held in stock and must be ordered in specially. This is so we can offer more variety at better prices for our customers.
We’d love the opportunity to resolve this for you—please do reach out when you can.
Kind regards,
The Honeypot Furniture Team
A beautiful sofa very comfortable and…
A beautiful sofa very comfortable and delivered a week before the delivery date, the guys set it all up and took the packaging, will definitely be using honeypot again when I need some more furniture outstanding service worth every penny
3 januari 2025
Omdöme utan inbjudan
Svar från Honeypot Furniture
Thank you so much for your kind words! We’re thrilled to hear that you love your new sofa and that the delivery and setup went smoothly. Our team strives to provide the best possible service, and we’re so glad to know we met your expectations.
We truly appreciate your recommendation, and we look forward to assisting you again in the future when you’re ready for more furniture!
Kind regards,
Honeypot Furniture
Excellent customer service
Communication was perfect, the process of buying was quick and easy.
My sofa arrived as described on the day and time specified.
I have had a follow up call, and email to ensure I was happy with everything; which I am.
23 januari 2025
Omdöme utan inbjudan
Svar från Honeypot Furniture
Thank you so much for your wonderful feedback! We’re very happy to hear that you had a smooth and easy experience with us from start to finish. It’s great to know that your sofa arrived as expected and that our follow-up made sure everything was to your satisfaction.
Your satisfaction is our priority, and we truly appreciate your kind words. If you need anything else in the future, don’t hesitate to reach out.
Kind regards,
The Honeypot Team
Highly recommend
Kept up to-date from start to finish, sofa was delivered within two weeks, the actual delivery itself was very smooth even though I don’t live in the most accessible of places the drivers didn’t grumble at all they where great! The sofa is stunning I haven’t gotten off it since it came 🤣
14 februari 2025
Svar från Honeypot Furniture
Thank you so much for your kind words! We're delighted to hear that you had a smooth experience throughout the process. We're especially pleased to know that our drivers made the delivery easy, even to a tricky location.
It’s great to hear that you're loving your new sofa—sounds like it’s become your new favorite spot! 😊 We truly appreciate your recommendation and look forward to serving you again in the future.
Kind regards,
The Honeypot Team
Detta är Trustpilot
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