The assistance was very helpful and hands-on. I took a while to make up my mind but he was patient and knew much about the prices and availability which made it easier for me to decide on what I neede... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Having decided to use the small claims court to access my refund as per The Consumer Act 2015, I still had no contact from this company. Tesco has issued the refund on their behalf. Just a warning... Se mer
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Really easy to deal with from choosing my sofas through to delivery and installation. Kept me informed at every stage. Delivery staff efficient and friendly
Företaget har svarat
The entire ordering and delivery process was incredibly straightforward, and everything arrived exactly on time.A special thank you to Jan and his colleague, who delivered the sofa. They were exceptio... Se mer
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Företagsinformation
Skrivet av företaget
We are a family run business, established in 2010, that stands for comfort, style, and value. Each one of our sofas is designed to fit in with current fashion trends. We embrace traditional values of craftsmanship and quality coupled with value for money, always with our customers in mind. Excellent service and the satisfaction of our customers are of utmost importance to us. Our staff are highly trained and knowledgable about our products and services, so they can give you a unique shopping experience and provide you with top quality customer service.
No more waiting weeks for a sofa!
Skrivet av företaget
- * UK-stocked, no long waiting times
- Our ranges are stocked right here in the UK, which means no long lead times and no months-long waits. Most customers receive their sofa within 2–3 days*, with free room-of-choice delivery (delivery to select few remote postcodes may include an additional charge). *Delivery can take up to 5 working days maximum.
- * Order today, decide at home within 30 days
- With our 30-day returns window, you can take your time making sure your sofa is right for your home. You’re welcome to unpack, set it up, and try it for comfort and fit. If it’s not quite right, you can request a return for any reason within 30 days. Simply keep the original packaging and pack the sofa back up for collection. Return fee is £60. Free fabric samples available at request.
- * Excellent value through online-only pricing
- We focus on sofas that are built for everyday living — carefully selected designs, durable upholstery fabrics, and solid internal construction — all priced sensibly by operating online.
- * Included manufacturing warranty + optional additional accidental warranty
- Every sofa comes with a 1-year manufacturing guarantee as standard, and for extra reassurance we offer an optional 5-year protection plan covering accidental damage and the sofa frame, available for upgrade at a small cost to ensure maximum savings and protection our customers.
Fast and free delivery
Room-of-choice delivery within 2-3 days
All items advertised are in stock so delivery will be within 1-5 working days maximum. We deliver to the room of your choice at no extra cost. Unpack & assembly service is available at an extra fee.
Kontaktuppgifter
Huddersfield, Storbritannien
- 01472563099
- info@lovesofas.co.uk
- lovesofas.co.uk
Dozens of sofas on sale now!
4,5
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great product and company
Great product. Delivered exactly when I needed it. Very helpful in person and online shop easy to navigate. Love my settee.
21 september 2026
Even better than expected
Even better than expected, looks and feels great, and delivered quickly.
9 oktober 2026
Svar från Lovesofas
Hi Mike, we are thrilled to hear that you had a great experience with our 3rd party courier and that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
The assistance was very helpful and…
The assistance was very helpful and hands-on. I took a while to make up my mind but he was patient and knew much about the prices and availability which made it easier for me to decide on what I needed.
7 oktober 2026
Svar från Lovesofas
Hi Ashaya, we are delighted to hear that you had a great experience with the team in our showroom! Thank you for taking the time to write your lovely feedback and 5* review!
Svar från Lovesofas
Hi Debra, we are delighted to hear that you had a great experience with us and that you are pleased with your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!
Package box had at least 12 inch hole…
Package box had at least 12 inch hole delivery guys would not lift over my back gate I have since gone to at least 7 big sofa companies and all said the delivery guys who work for them all lift sofas above head is need to get access also one company said they removed window pane on first floor to bring sofa into property
29 september 2026
Useless customer service
Having decided to use the small claims court to access my refund as per The Consumer Act 2015, I still had no contact from this company. Tesco has issued the refund on their behalf. Just a warning that if you send any items back to this company they will be trashed by their inspection team and you will not be offered a refund buyer beware.
2 oktober 2026
Omdöme utan inbjudan
Svar från Lovesofas
We strongly dispute the allegation that our inspection team deliberately damages returned items. We would ask: how would damaging a customer’s returned item benefit our company in any way? Our team’s role is to inspect returns fairly and professionally.
The condition of an item upon return, including whether it was adequately packaged for transit, is an important factor in the assessment. It is therefore unfair to attribute damage to our team without establishing the facts.
We understand your frustration, but the claim that returned items will be “trashed” and refunds denied is a serious generalisation that does not fairly represent our business. We stand by our inspection procedures and are happy to review any specific evidence of alleged misconduct.
The sofa was a great price
The sofa was a great price , so comfy and the delivery men were great on time and helped to get the sofa in the front room . We ould recommend them to anyone.
7 oktober 2026
Svar från Lovesofas
Hi Phil, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with the comfort of your recent purchase! Thank you for taking the time to write your lovely feedback, recommendation and 5* review!
Great from ordering to delivery …
Really easy to deal with from choosing my sofas through to delivery and installation. Kept me informed at every stage. Delivery staff efficient and friendly
7 oktober 2026
Svar från Lovesofas
Hi Jody, we are thrilled to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your wonderful feedback and 5* review!
Svar från Lovesofas
Hi Tina, thank you for taking the time to write your lovely feedback and 5* review!
I am so happy with my sofa
I am so happy with my sofa. Colour, size, fabric everything is great. Delivery service was perfect. I highly recommended!
6 oktober 2026
Svar från Lovesofas
Hi Barbara, we are delighted to hear that you had a great experience with our 3rd party courier! We are also thrilled to hear that you are pleased with the colour and quality of your recent purchase! Thank you for taking the time to write your lovely feedback, recommendation and 5* review!
Svar från Lovesofas
Hi Thomas, we are delighted to hear that you had a great experience with us and the team in our showroom! We are also thrilled to hear that you are pleased with the comfort and style of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!
Svar från Lovesofas
Hi Alex, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
The contact I had with amazingly…
The contact I had with amazingly helpful staff. Prompt delivery, and great value for money. Ps I have already sent a review.
2 september 2026
Svar från Lovesofas
Hi Carole, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
Two seater chesterfield sofa
Looks as good as the picture on the website. Impressed with the quick delivery and being kept up todate with progress of my order. It's very light weight and it's small size make it easy to move around. It is very firm, which I do not mind. Instructions say it will get softer. The price is reasonable and the sofa meets my needs.
30 september 2026
Svar från Lovesofas
Hi Mark, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
Extremely hard and uncomfortable sofa…
Extremely hard and uncomfortable sofa with unbelievable thin padding at d top u can literally feel the wood. Am talking about lovesofa's Livorno sofa which i believe was copied from sofology. The click click mechanism meant to recline the headrests does not work leaving u with Extremely hard and rigid frame. Complained to the company about d thin padding at the top and requesting returns and collection but was met with atrocious and unimaginable demands to provide packaging which the company took away after installation plus stating 360 pounds wld be deducted from each sofa which means i wld loose over 700 pounds for item that is not as described. I have given them two working days to do the needful or face legal action. Think long and hard before buying from this company if you value peace of mind and comfort.
19 september 2026
Omdöme utan inbjudan
Svar från Lovesofas
We must clarify that this review does not accurately reflect the correspondence. The photographs and video provided were reviewed, and no manufacturing fault was identified. A return was offered, and the applicable collection charge of £60 per sofa was clearly explained in accordance with our Terms & Conditions. The £360 figure subsequently stated in one email was an error, which we acknowledge and apologise for. It is therefore incorrect to suggest that we were seeking to deduct over £700 from the refund or deliberately obstruct the return. We remain willing to proceed with the return on the terms previously communicated.
return scam
Returned a sofa and two chairs..delivery men weren't told about the chairs to be collected so their van was full..l packed the goods correctly with the original bubble wrap bags..then covered and taped items correctly..as the items were squashed into the van l assume the packing became loosened..love sofas refused to refund me the full amount for my return and deducted £295.00 ! They sent me photos of a scuffed sofa and chair..so damage done on van or in warehouse..l doubt I'm not the only one scammed in this way to make them more money..disgusted with this firm..avoid like the plague !
7 september 2026
Svar från Lovesofas
We strongly disagree with the claims made in this review and feel it is important to correct the record.
Your order was for a 3-seater and 1-seater sofa, not two chairs. Following collection, both items were inspected and photographed. The images clearly show areas of upholstery left exposed and insufficiently protected for return transit, including areas that were visibly uncovered at the point of collection.
Our Terms & Conditions clearly state that returned furniture must be securely and sufficiently packaged, and the deductions were applied in accordance with these terms based on the damage found.
The suggestion that we deliberately damaged the furniture in our own warehouse to retain £295 is simply not credible. Deliberately damaging returned stock would serve absolutely no legitimate business purpose and would only create a financial loss for us.
We are sorry that you are unhappy with the outcome, but accusations of scamming are wholly unfounded. The deductions were made based on the condition in which the furniture was returned and the agreed return terms.
Svar från Lovesofas
Hi Chris, thank you for taking the time to write your wonderful feedback, recommendation and 5* review!
If I could give no stars I would avoid…
If I could give no stars I would avoid buying delivery 3 hours behind about 8am explain that one . Men turned up at 6pm literally through it off the truck I paid for assembly bits missing not assembled properly do not bother with this company you have been warned
2 oktober 2026
Omdöme utan inbjudan
Svar från Lovesofas
We’re sorry to hear about your experience, although some of the points raised are unfortunately outside of our direct control. The delivery was carried out by our third-party carrier, and the delays and handling you describe are not the standard we expect from them.
We’re particularly disappointed to hear your comments regarding the assembly and missing parts. We take these concerns seriously and would have been happy to investigate and resolve any specific issues had they been raised with our team.
We apologise for the inconvenience caused and will pass your feedback on to our delivery partner.
Ordered the 2 seater Lincoln in grey…
Ordered a sofa on Sunday 27/09/26, sofa was delivered on Wednesday morning 30/09/26
Delivery was quick and the couriers friendly and helpful.
30 september 2026
Omdöme utan inbjudan
Svar från Lovesofas
Hi Sienna, we are delighted to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your lovely feedback and 5* review!
Unfortunately I didn't have a great…
Unfortunately I didn't have a great experience with lovesofas, the times I got told were 10-12, then I had an update saying delivery attempted when it wasn't, so I call to find out whats happened, 10:50 I got told my sofas will be with me in an hour... that went and gone so I ring again then I get told 4/5, that time went and office hours closed, I didn't end up getting my sofas until 8pm! I understand things happen but having to wait in all day when you've been told a certain is a but of a pain especially with no where for my children to sit, very disappointed.
30 september 2026
Omdöme utan inbjudan
Svar från Lovesofas
We’re very sorry about your delivery experience. The delays, inaccurate updates and multiple changes to the estimated delivery time were understandably frustrating, especially after you had arranged your day around the information provided.
Unfortunately, the delivery was handled by our third-party carrier, and this level of service is not what we expect from them. We sincerely apologise that you were left waiting until 8pm and for the inconvenience this caused you and your family.
We appreciate you bringing this to our attention and will be raising the feedback with our carrier.
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