The assistance was very helpful and hands-on. I took a while to make up my mind but he was patient and knew much about the prices and availability which made it easier for me to decide on what I neede... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Having decided to use the small claims court to access my refund as per The Consumer Act 2015, I still had no contact from this company. Tesco has issued the refund on their behalf. Just a warning... Se mer
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Really easy to deal with from choosing my sofas through to delivery and installation. Kept me informed at every stage. Delivery staff efficient and friendly
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The entire ordering and delivery process was incredibly straightforward, and everything arrived exactly on time.A special thank you to Jan and his colleague, who delivered the sofa. They were exceptio... Se mer
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Företagsinformation
Skrivet av företaget
We are a family run business, established in 2010, that stands for comfort, style, and value. Each one of our sofas is designed to fit in with current fashion trends. We embrace traditional values of craftsmanship and quality coupled with value for money, always with our customers in mind. Excellent service and the satisfaction of our customers are of utmost importance to us. Our staff are highly trained and knowledgable about our products and services, so they can give you a unique shopping experience and provide you with top quality customer service.
No more waiting weeks for a sofa!
Skrivet av företaget
- * UK-stocked, no long waiting times
- Our ranges are stocked right here in the UK, which means no long lead times and no months-long waits. Most customers receive their sofa within 2–3 days*, with free room-of-choice delivery (delivery to select few remote postcodes may include an additional charge). *Delivery can take up to 5 working days maximum.
- * Order today, decide at home within 30 days
- With our 30-day returns window, you can take your time making sure your sofa is right for your home. You’re welcome to unpack, set it up, and try it for comfort and fit. If it’s not quite right, you can request a return for any reason within 30 days. Simply keep the original packaging and pack the sofa back up for collection. Return fee is £60. Free fabric samples available at request.
- * Excellent value through online-only pricing
- We focus on sofas that are built for everyday living — carefully selected designs, durable upholstery fabrics, and solid internal construction — all priced sensibly by operating online.
- * Included manufacturing warranty + optional additional accidental warranty
- Every sofa comes with a 1-year manufacturing guarantee as standard, and for extra reassurance we offer an optional 5-year protection plan covering accidental damage and the sofa frame, available for upgrade at a small cost to ensure maximum savings and protection our customers.
Fast and free delivery
Room-of-choice delivery within 2-3 days
All items advertised are in stock so delivery will be within 1-5 working days maximum. We deliver to the room of your choice at no extra cost. Unpack & assembly service is available at an extra fee.
Kontaktuppgifter
Huddersfield, Storbritannien
- 01472563099
- info@lovesofas.co.uk
- lovesofas.co.uk
Dozens of sofas on sale now!
4,5
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good value two seater sofa
The sofa is okay and it was good that it arrived safely. The quality is not great and the seat cushions are very firm almost to the extent it is uncomfortable to sit on. It was however a good price and cheaper than the matching chair I bought it to go with. Delivery was efficient and communication was good although it would have been nice to have had the item unpacked and rubbish taken away.
4 september 2026
Svar från Lovesofas
Thank you for taking the time to share your feedback. We are pleased to hear that your sofa arrived safely, that you found it to be good value, and that you were happy with the delivery and communication.
We are sorry to hear that you found the seat cushions firmer than expected. Comfort and personal preference can vary, but we appreciate you sharing your experience and will take your comments on board.
With regard to unpacking and removal of packaging, our standard delivery service does not include this, but we understand that this would have been a convenient addition.
Thank you again for your feedback and for choosing us.
Svar från Lovesofas
Hi Richard, we are delighted to hear that you had a great experience with us and that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!
I was very sceptical but received my…
I was very sceptical but received my sofa and was really pleased. Ordering, communication and delivery was all spot on.
3 september 2026
Svar från Lovesofas
Hi Karen, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
Svar från Lovesofas
Hi Fiona, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!
The sofa was delivered quickly
The sofa was delivered quickly, i love the colours, very comfortable, delivery men were great,
2 september 2026
Svar från Lovesofas
Hi Marie, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with the comfort and quality of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
The sofa is immaculate
The sofa is immaculate, beautiful design with added bonus of a sofa bed for the extra space or sleepovers.
Excellent service, quick and supportive delivery team upon arrival. Ensured the product was in the correct room and delivered safely.
2 september 2026
Svar från Lovesofas
Hi Jodie, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!
Gorgeous sofa
Sofa is absolutely gorgeous & very comfortable. Did not disappoint & I love it.
2 september 2026
Svar från Lovesofas
Hi Maria, we are thrilled to hear that you are pleased with the comfort and quality of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
Svar från Lovesofas
We are delighted to hear that you are pleased with the comfort of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!
Svar från Lovesofas
Hi Danny, thank you for taking the time to write your lovely feedback and 5* review!
My sofa and 2 chairs arrived on time…
My sofa and 2 chairs arrived on time excellent service. Unfortunately completely my own fault i had ordered the wrong one. I messaged them and it was not a problem I wrapped it up they arranged collection once again excellent service and my money was refunded. I would 100% recommend them.
28 juli 2026
Svar från Lovesofas
Hi Michele, we are delighted to hear that you had a great experience with us, our lovely customer service team and our 3rd party courier! Thank you for taking the time to write your wonderful feedback, recommendation and 5* review!
Ordering was fine
Ordering was fine, delivery arrangements was shocking, not what I got told when I bought the sofa, ring Monday for Wednesday delivery and Wednesday for Friday delivery, this was not the case after 2 phone calls to confirm my delivery date, the day before it was due I had no confirmation email with a time slot, I rang the store and customer service to be told it wasn't even on the system, took nearly 2 weeks for delivery... Appalling service.
28 augusti 2026
Svar från Lovesofas
We’re sorry that your delivery experience fell short of the service we aim to provide. Your information confirming that you were ready to accept the delivery was unfortunately missed by our logistics department, which led to unnecessary delays and confusion around the delivery arrangements. We fully appreciate how frustrating this must have been, particularly after you had contacted us to confirm the arrangements. We sincerely apologise for the inconvenience and disappointment caused.
Svar från Lovesofas
We’re sorry you feel this way. Your first collection request was made because you found the items uncomfortable, and this was then cancelled at your request. Almost a month later, you contacted us again to request a collection, this time stating that the items were faulty, and we again arranged this as requested, providing all the relevant collection details.
We are particularly disappointed by the comment regarding our staff being rude. Having reviewed the communication, we cannot find any instance where our team was rude or discourteous towards you. We have always aimed to deal with your requests professionally and in accordance with your instructions.
A lovely sofa I’m very pleased with it…
A lovely sofa I’m very pleased with it and a very good service. It took 3 days to come once I ordered it and they delivered it on a bank holiday Monday. Very good communication. Great company to work with
28 augusti 2026
Svar från Lovesofas
Hi Katie, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!
Purchased this sofa for my summerhouse
Purchased this sofa for my summerhouse, loved it so much purchased another. Beautiful sofa, well made. Easy to order on line, delivered in a couple of days. I would say 10 out of 10
26 augusti 2026
Svar från Lovesofas
Hi Sue, we are delighted to hear that you had a great experience with us and that you are pleased with the quality of both your recent purchases! Thank you for taking the time to write your lovely feedback and 5* review!
Nice grey sofas but would have expected…
Nice grey sofas but would have expected the legs to be black not brown.
Delivered when you said so no complaints there.
26 augusti 2026
Svar från Lovesofas
Hi Linda, we are delighted to hear that you are pleased with your new sofas. But we regret to hear that the colour of the legs wasn’t quite what you expected. We appreciate your feedback and our team will certainly take this into consideration. Thank you for taking the time to write your honest feedback and 4* review!
Kind Regards,
Love Sofas
Ordering was easy
Ordering was easy. The process was straight forward and fast, from ordering to delivery. Friendly delivery team who kept me informed and were on time. Most importantly, the sofa was perfect.
25 augusti 2026
Svar från Lovesofas
Hi Hilda, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
Great quality and service
28 juli 2026
Svar från Lovesofas
Hi Roslyn, we are delighted to hear that you had a great experience with us and that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!
Lovely sofa
Lovely sofa! Beautiful colour! Very responsive customer service when I mis-typed the delivery address.
25 augusti 2026
Svar från Lovesofas
Hi Susan, we are thrilled to hear that you had a great experience with us and our lovely customer service team! We are also delighted to hear that you are pleased with your new sofa! Thank you for taking the time to write your positive feedback and 5* review!
Svar från Lovesofas
We are sorry you were unhappy with the outcome, but we do not believe this review fairly reflects the customer service provided.
Your concerns were responded to, reviewed as a formal complaint, and our position was clearly explained. The product concerns you subsequently raised were considered based on the information and photographs provided, and we were unable to establish that they constituted a manufacturing defect.
The return and packaging requirements were also clearly explained. These requirements, including the applicable collection arrangements, are set out in our Terms & Conditions, which were available and accepted at the time your order was placed. The assembly service includes disposal of the original packaging, but this does not remove the agreed responsibility to appropriately package an item for return.
We appreciate that you were dissatisfied with the resolution, but an outcome a customer disagrees with does not constitute poor customer service. We applied the agreed terms consistently and provided a clear response to your complaint.
Lovely sofa
Lovely sofa. Just what I wanted. Good communication with the Customer Service team. Courteous service ftom the delivery driver. 5 star service.
27 juli 2026
Svar från Lovesofas
Hi Carol, we are delighted to hear that you had a great experience with our lovely customer service team and our 3rd party courier! We are also thrilled to hear that you love your new sofa! Thank you for taking the time to write your wonderful feedback and 5* review!
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