Good knowledge of product and genuinely committed to answering all 'what if' questions by customer service agent. Having looked at many competitive products the Your boiler and Central Heating plan f... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Now I have used Hometree for several years, I can write a useful review. The monthly premium is very reasonable and easy to setup. Importantly when my home hot water and heating stopped working, n... Se mer
Easy to set up when current provider added a ridiculous increase for renewal. Seem highly rated and provide cost effective cover for my needs and include older boilers which most providers do not.
I called Hometree to sort out cover for my combi boiler. I was quite anxious about getting the right protection before winter, but Imran was absolutely brilliant. He was incredibly patient, clear, a... Se mer
Företagsinformation
Om Hometree - Boiler, Heating & Home Cover
Skrivet av företaget
Hometree.co.uk
Skrivet av företaget

- Price Match Promise
- We’re all about transparent pricing – plus if we’re not already cheaper, we’ll beat or match any renewal quote, from any provider for one of our equivalent plans. Better still, when it’s time to renew with Hometree, we’re not going to unfairly hike our prices.
- Serious About Service
- We pride ourselves on providing a first-class customer service experience. Thousands of our customers have rated us and our UK-based care team “Excellent” on Trustpilot.
- Cover Match Guarantee
- We’re so confident in the completeness of our cover that we’re willing to back it up with a £50 gift card. It’s our way of ensuring you have peace of mind with every decision you make.
Kontaktuppgifter
Hamilton House, 4 Mabledon Place, King’s Cross, WC1H 9BB, London, Storbritannien
- 0330 912 4843
- customer@hometree.co.uk
- hometree.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Leoni contacted me and as a long…
Leoni contacted me and as a long standing customer offered me a small discount, fantastic !
We have,nt had go call on the company's…
We have,nt had go call on the company's service in an emergency yet but have the peace of mind that they are there to help. We have had the boiler serviced which was a very positive experience, date and time set and every thing went very well indeed, so thank you very much.
Always attentive and efficient whenever…
Always attentive and efficient whenever called upon.
Thankyou to Hometree
Thankyou to Hometree, i have been with them a number of years and have always found them efficient, courteous, and prompt.
My recent heating issues was dealt with promptly by a lovely engineer who immediatley knew what the problem was and dealt with the issue.
Have recommended the company to family and friends .
Easy to book and fast service
Easy to book all online, wise choice of days and times fitted in with my schedule. Very fast response, reported Sunday evening fixed Tuesday lunchtime (and would’ve been earlier had I been at home Monday) kept informed all the time and Jacob was very courteous and knew his stuff .. money well spent !
Great customer service
Great customer service - everything explained and all questions answered.
Excellent customer service and a great deal
I had a very good experience with Hometree customer support. Steve was extremely helpful, professional and friendly throughout the call. He explained the different cover options clearly and patiently answered all my questions, making sure I understood the policy before making a decision. He also offered me a discount, which made the deal even better. I really appreciated his excellent customer service, transparency and the time he took to explain everything so clearly. Based on my experience with Steve, I decided to take out a policy with Hometree. Thank you, Steve, for your outstanding support!
Engineer was punctual and polite
Engineer was punctual and polite .
Took images of boiler parts during the service, to prove it was checked.
I was given the boiler certificate straight way. Great service.
Outstanding personal customer service…
Outstanding personal customer service in a time of AI Bots, with very competitive price.
Good Service …
I spoke to a very nice advisor named Tom. He explained the options available, and I chose a Boiler and Heating plan that met my requirements and was value for money. The call was answered promptly, and it was nice to speak to a person.
Excellent service from start to finish
Excellent service from start to finish. The engineer was professional, friendly and very knowledgeable. He took the time to answer my questions and offered helpful advice when asked. Very pleased with the service and would happily recommend!
Straightforward information and sign up
Simone is awesome
Simone , the lady who I spoke to on the phone was so kind and helpful. She dealt with my enquiry very quickly and professionally. Excellent customer service. Thank you very much.
Very easy interface to make bookings…
Very easy interface to make bookings and confirm details for a prompt visit.
Very knowledgeable and Tommy made it…
Very knowledgeable and Tommy made it very easy to change policy, which provided a saving for me.
Customer service agent made signing up…
Customer service agent made signing up easy and gave good information
Home Care Plan
I enquired about setting up a home care plan policy, prices were very competitive with a 20% discounted rate. Really pleased with the price and a £20 voucher as a bonus. Friendly staff made the whole process so easy setting up the policy.
Engineer came sharp very helpful and…
Engineer came sharp very helpful and polite and efficient great service
Very accommodating and understanding…
Very accommodating and understanding our needs. Reasonable price to the level of client requirement
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








