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Hippo Leasing Omdömen 

13 169
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

First time leasing! Catalina was so helpful from beginning to end. She explained everything fully. Gave me several options after listening to my requirements. All within budget and spec! Would hi... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

5 star service from Ben who arranged the lease and Paul who delivered the car but zero stars for the after sales team. After requesting and paying for delivery of my vehicle I heard nothing from them... Se mer

Betygsatt 5 av 5 stjärnor

I had been searching for an SUV for quite some time, and Hippo helped me find exactly the vehicle I was looking for. Within just a week, my chosen SUV was delivered right to my doorstep! The entire... Se mer

Betygsatt 5 av 5 stjärnor

My whole experience with hippo leasing was fantastic from start to finish. Todd from hippo who was my case manager was brilliant. I felt by the end of the deal that he was one of my friends! He... Se mer

Företagsinformation

  1. Bilhandlare

Om Hippo Leasing

Skrivet av företaget

LEASING MADE SIMPLE.
YOUR NEXT CAR STARTS HERE.

Welcome to Hippo Leasing, a nationwide car and van leasing specialist committed to making vehicle leasing easier to understand. We help individuals and businesses explore a wide range of vehicles from leading manufacturers, compare competitive leasing offers and find an option that suits their needs and budget.

Whether you are looking for personal car leasing, business car leasing or a new van, our online platform makes it simple to browse the latest deals in one place. You can search by manufacturer, model, fuel type, budget and more, helping you narrow down the choice and identify the right vehicle for your circumstances.

Our experienced team is available to support you throughout your leasing journey. From understanding the different contract options and choosing an initial rental to arranging nationwide delivery, we aim to provide clear information and helpful guidance at every stage. If you are unsure whether leasing is right for you, you can also use our online eligibility checker to better understand your options before choosing a vehicle.

At Hippo Leasing, we believe finding your next vehicle should feel exciting, not complicated. That is why we combine a broad choice of cars and vans with a straightforward online experience and friendly customer support. Browse our latest car leasing and van leasing deals today, or check your eligibility to take the first step towards your next vehicle.

BROWSE CAR LEASING DEALS

CHECK YOUR ELIGIBILITY


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

13 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 98 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(13 169)

1 853 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Peter D

Peter D, let me know in plenty of time when he would arrive.
Helpful in explaining cars info ie service book, sat nav, etc.
Also helped with handover tick sheet email. Happy with handover and experience with Hippo cars

23 september 2026
Omdöme utan inbjudan
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Svar från Hippo Leasing

Hi Kim,


Thank you for your kind review. We’re pleased to hear Peter kept you updated and made the handover smooth, while taking the time to explain everything clearly. We really appreciate your feedback.

Team Hippo

Betygsatt 5 av 5 stjärnor

Absolutely amazing service from…

Absolutely amazing service from Crystal! She was nothing short of fantastic. I was unsure about how the process works and needed a bit of extra guidance, she returned all of my calls, answered my 101 questions, helped to find the best car for me and guided me through the process. Second time using Hippo and I’d recommend to anyone!

15 september 2026
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Svar från Hippo Leasing

Thank you for such a fantastic review. We’re delighted to hear Crystal was so helpful and guided you through the process. It’s great to have you back with Hippo, and we really appreciate your recommendation.

Team Hippo

Betygsatt 5 av 5 stjärnor

Delivery was very smooth

Delivery was very smooth. Very helpful and showed all the controls. My driver Peter D was great kept me up to date of times so helpful thanks Peter D

22 september 2026
Omdöme utan inbjudan
Logotyp för Hippo Leasing

Svar från Hippo Leasing

Hi Pauline,


Thank you for your kind review. We’re pleased to hear Peter provided a smooth delivery experience and kept you updated throughout. We’ll be sure to pass on your feedback.

Team Hippo

Betygsatt 5 av 5 stjärnor

Brilliant service from Haseeb & Liam…

Brilliant service from Haseeb & Liam made the purchase of the car very easy and quick.

Highly recommend these guys! 👍

5 september 2026
Omdöme utan inbjudan
Logotyp för Hippo Leasing

Svar från Hippo Leasing

Hi Sean,

Thank you for your fantastic review. We’re delighted to hear Haseeb and Liam made the process easy and quick. We really appreciate your recommendation.

Team Hippo


Betygsatt 5 av 5 stjärnor

Chris (Sales Manager) was very helpful

Chris (Sales Manager) was very helpful, polite and courteous, and patient. Guiding me through everything and responding quickly to any concerns or queries I required. Brilliant customer service.

16 september 2026
Logotyp för Hippo Leasing

Svar från Hippo Leasing

Hi Cliff,


Thank you for your review! We’re glad Chris provided such helpful, patient, and courteous service, and we really appreciate your kind feedback. 


Team Hippo

Betygsatt 5 av 5 stjärnor

I would recommend Hippo !

My experience with Hippo was a very positive one in general . I dealt with Ruby for the purchase of the vehicle and she couldn’t have been more helpful , and patient with me.
My only negative was on collection , it felt rushed and not enough information was given about the new vehicle .
Aside from that I would recommend Hippo to anyone looking for a new vehicle .

22 september 2026
Omdöme utan inbjudan
Logotyp för Hippo Leasing

Svar från Hippo Leasing

Hi Neil,


Thank you for the fantastic feedback! We’re delighted to hear Ruby was so helpful and patient throughout your purchase. We’re sorry the collection felt rushed and that you didn’t receive enough information about your new vehicle, and we really appreciate you sharing this feedback as it helps us improve. Thank you for your recommendation and kind words.

Team Hippo

Betygsatt 1 av 5 stjärnor

The car that was ordered was not the…

The car that was ordered was not the car that arrived and when asking questions Hippo did not want to discuss, once Hippo have the signed agreements the customer service and aftercare is non existent, so try other companies before hippo is my advice.

25 augusti 2026
Logotyp för Hippo Leasing

Svar från Hippo Leasing

Hi Craig,

I’m sorry to hear about your experience. We’ve tried to reach you by email and phone, and we’ll keep trying so we can speak with you and understand your concerns.

Thanks, Chris – Customer Experience Manager

Betygsatt 5 av 5 stjärnor

Great!

Kamal was very helpful and explained all the options clearly without any pressure or hard sell. Found a great finance deal and the car was ready the same week.

16 september 2026
Omdöme utan inbjudan
Logotyp för Hippo Leasing

Svar från Hippo Leasing

Hi Alan,


Thank you for your review! We’re glad Kamal provided helpful, pressure-free service and made the whole process quick and easy.

Team Hippo

Betygsatt 5 av 5 stjärnor

Very helpful

Very helpful, very professional.

22 september 2026
Logotyp för Hippo Leasing

Svar från Hippo Leasing

Hi Khwaja,


Thank you for your kind words. We’re pleased to hear you found our team helpful and professional.

Team Hippo

Betygsatt 5 av 5 stjärnor

Outstanding service

I leased through this company and my experience was incredibly good. Sophie Livesey helped me through the steps and was extremely helpful and kind especially over the phone. Updates on the progress of leasing immediately came through. I cannot recommend this company enough. I look forward to future leasing using this platform.

22 september 2026
Logotyp för Hippo Leasing

Svar från Hippo Leasing

Hi Tom,


Thank you for your lovely review! We’re so pleased to hear you had a great experience with Sophie and the team. We look forward to helping you again.

Team Hippo

Betygsatt 4 av 5 stjärnor

Overall a good experience

Not Pete’s fault but would have been a 5 ha it been delivered on date as originally planned! Pete did a great job and car was here browforw work started!

9 september 2026
Omdöme utan inbjudan
Logotyp för Hippo Leasing

Svar från Hippo Leasing

Hi Chris,

Thank you for your feedback. We’re pleased to hear Pete did a great job and that your car arrived before you needed to start work. We’re sorry the delivery date changed from the original plan, and we appreciate your understanding that this was not Pete’s fault. We really appreciate your support.

Team Hippo

Betygsatt 1 av 5 stjärnor

Started off great and car found and…

Started off great and car found and finance sorted with hours, finance sorted and Hippo were paid. Then the issues started of car not ready and very apologetic and offered a goodwill payment, sadly the trend of no communication continued and as I was writing email to cancel deal 3 weeks after purchase as car hadn’t arrived I was offered another goodwill payment and assurance car will arrive that week! Car arrives and goodwill payments that were promised don’t arrive after countless calls, 1st payment arrives eventually and other is still being processed and again with no communication.
Sadly what started off good has left a bad feeling of this whole experience and I won’t be using hippo again or recommending them. Sounds like they got there sale and said sod the customer! If you make promises to reassure the customer then at least keep them.

24 augusti 2026
Omdöme utan inbjudan
Logotyp för Hippo Leasing

Svar från Hippo Leasing

Hi Malcolm  , 

Thank you again for taking the time to speak with us directly. We really appreciate you taking the time to explain your experience and the concerns you had throughout the process.

We’re pleased that Katie was able to assist in resolving your concerns and provide the support you needed. We fully appreciate that the overall experience, particularly around the delays and communication, fell below the standard we would ordinarily expect to provide.

Your feedback has been taken seriously and shared internally so we can review what happened and improve the way we communicate with customers when delays or changes occur.

Thank you again for your time, patience and constructive feedback.

- Team Hippo 

Betygsatt 5 av 5 stjärnor

Very pleased from start to finish and…

Very pleased from start to finish and I’ve ended taking delivery of a brilliant vehicle…

Catalina, my account manager for the process was excellent in all regards

Dave Platt - the delivery driver completed the process in great shape. When you consider this guy only gets to spend a fraction of the time dealing with the customer compared to some others - he did a great job…

Polite, courteous, knowledgable, helpful and professional at all times…

21 september 2026
Omdöme utan inbjudan
Logotyp för Hippo Leasing

Svar från Hippo Leasing

Hi Wayne,

Thank you for your fantastic feedback. We’re delighted to hear you were pleased from start to finish and happy with your new vehicle. It’s great to know Catalina provided excellent support throughout the process and that Dave Platt made the delivery experience so positive with his polite, knowledgeable and professional approach. We’ll be sure to pass your kind words on to both of them.

Team Hippo

Betygsatt 5 av 5 stjärnor

Easy to talk to.

Easy to talk to.
Listened to my requirements

19 september 2026
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Svar från Hippo Leasing

Hi Andy,

Thank you for your feedback. We’re delighted to hear you found our team easy to talk to and that we listened to your requirements. We really appreciate your kind words and support.

Team Hippo

Betygsatt 5 av 5 stjärnor

Delivery service excellent

Bernardo was excellent in the purchasing of my vehicle. Matt delivered the car and was very informative and helpful even though the car had a few too many marks on it for my liking but that was not his fault. Happy with the service received.

21 september 2026
Omdöme utan inbjudan
Logotyp för Hippo Leasing

Svar från Hippo Leasing

Hi Mark,

Thank you for your feedback. We’re delighted to hear Bernardo provided excellent support throughout the purchase and that Matt was informative and helpful during the delivery. We’re sorry the car had more marks than you expected, and appreciate your understanding that this was not Matt’s fault. We’re pleased you were happy with the service overall and really appreciate your support.

Team Hippo

Betygsatt 5 av 5 stjärnor

Service great,delivery good.only…

Service great,delivery good.only failure is no owners hand book for the second time.

18 september 2026
Logotyp för Hippo Leasing

Svar från Hippo Leasing

Hi Roger,

Thank you for your feedback. We’re pleased to hear you were happy with the service and delivery. We’re sorry to hear the owner’s handbook was missing again, and appreciate you bringing this to our attention. Your comments will be shared with the relevant team.

Team Hippo

Betygsatt 5 av 5 stjärnor

Perfect Service

Leon was 1st class at guiding me through the initial stages of the process to choosing and explaining each step felt very comfortable and he made it a pleasurable experience!! The collection process is next !! The flexibility to change my initial appt to one of my choice was a huge help as I am 7hours away!! So far so very very good !

17 september 2026
Logotyp för Hippo Leasing

Svar från Hippo Leasing

Hi,

Thank you for your fantastic feedback. We’re delighted to hear Leon made the initial stages of the process comfortable and enjoyable, taking the time to guide you through each step. We’re also pleased we could accommodate your appointment change, especially with such a long journey involved. We hope the collection goes just as smoothly and really appreciate your support.

Team Hippo

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