Helvetus® Omdömen 819

Publicité mensongère !

Société basée en Chine !

1.Produit venant d’Ali baba express
2. Un surcoût de 3 x le prix de base
3. Livraison 24h Utopique ( minimum 1 semaine) si vous avez de la chance
4. Services réclamations inexistants
5. Les retours ne sont pas pas remboursés

En 1 seul mot cest du dropshipping !!

Devrait s’appeler Chinatus ! Rien à voir avec la suisse

Dropshipping
Se cache derrière la frontière suisse
Escroqueries multiples telles que décrites dans les autres avis …
Je pense que les seuls avis positifs sont l’œuvre de complices .

La chance est de leur côté
Les autorités helvétiques ne bougent pas
Les autorités françaises s’en foutent royalement !

Bref
Tant que ça durera …

Mon seul regret est de ne pas avoir consulté des avis comme ici avant de passer une commande

´Bout de plastique sur lequel un autocollant simili alligator a été collé
Sans beaucoup de soin d’ailleurs…

I bought 2 straps for my watch. They never delivered them. Never refunded me. Never provided any information whatsoever about the shipment. More than 60 emails sent. And they blocked me on instagram. I should have read the reviews here before… There has been more than 6 months since the purchase.

A real scam.
They have frauded me and stolen my money.
They offer the express delivery but after more then 2 weeks they have not provided any info.
After 3 weeks I have asked a refund but they have refused.
Nothing arrived.
They do NOT have a real customer service. They use a bot.
A real scam

I wish I had checked Trustpilot first…. Another sucker purchased a watch tool for £53…. An AliExpress special worth no more than a £5…. What a shame…. Not Swiss but Chinese…. Now out of pocket

I bought a strap for my Rolex and it is very poorly made in China bought from there and when I complained about this they completely ignored me and pretended they were Swiss even though they are not I am lying to you help me take this brand down because it is an insult to my country and its people the CEO is definitely a scumbag a poor man who does not know how to make money otherwise avoid these scammers please for your own good!

They lie about everything they do they are not from Switzerland they are made in China and remember this he is having fun in Dubai on your money he will scam you to make money and make fun of you a mess of a brand never buy from them and by the way the woman you talk to on email support is not real she is fake. Do not buy they are very bad products very slow shipping and they will not even give you your money back if you return they are scammers they buy them all for 2-3 dollars and sell them to you at an overpriced price

Charged me $19 to return a terrible fitting watch strap. Never credited my credit card with a refund, even though they documented that they received the returned merchandise.

Eine Rückgabe ist nicht möglich! Es wird damit argumentiert, dass das Armband individuell angefertigt worden wäre, und deshalb kein Rückgaberecht bestehe. Das ist natürlich Quatsch.

Im Übrigen gibt es das bestellte Armband für meine Omega bei AliExpress mit exakt gleichem Zubehör und vom gleichen Hersteller für EUR 2,95. Das ist mir leider zu spät aufgefallen.

Ordered 2 straps, haven't received by order even though they have been in the country for more than a month. Scam

I would put ZERO stars if I could.
DO NOT purchase anything from this company!
I paid $100 for a replacement watchstrap for my Cartier watch. It was worth MAYBE $10. Absolute cheap crap.
While they claim to be in Switzerland, their products are from China. Shipping takes forever.
NO customer service - you get an AI reply.
I returned the strap and asked for my money back. NO REPLY.
My bank is looking into it and hopefully I will get a refund.
Please save yourself from a terrible experience and buy a watchstrap from anywhere, for $10, because it will be the same as a $100 one from Helvetus.
Just a horrible experience.

Produit non conforme. Je commande un bracelet acier pour Tag Heuer carrera. J'essaye de l installer, impossible, trop large! J'écris au service client qui demande des photos pour enfin me dire que le bracelet n est pas adapté pour ma carrera. Bizarre pour un bracelet fait pour cette montre avec la bonne dimension d entrecorne! Concernant la qualité, c'est du cheap, grosse trace d'usinage, c est grossièrement poli, bref si vous avez l'habitude des hauts standards de l horlogerie passez votre chemin. Enfin c'est du drop shipping basique, vous recevez votre colis direct de Chine dans un sachet plastique temu, pas de boîte, pas de mode d emploi. Bref un marchand à fuir.

I feel ripped off. Bought a strap changing tool for $23. It looks nothing like the one on their website. They refused to help me. The tool works poorly and wouldn’t be worth more then A dollar or two.

Would warn people to never buy straps from this brand. I ordered one, DHL claimed it was delivered when it wasn’t. I asked Helvetus to open a case with DHL since only the sender can open a case and they refused to do anything about it and claimed that if DHL flagged as delivered is because it was in fact delivered. I did not get the strap and paid for it. So - their customer service is terrible. Would not trust getting another strap.

Comunicación nula.Son productos de AliExpress 5 veces más caros.El marketing que utilizan es tan sutil que el comprador piensa que está comprando un producto Suizo.El producto lo mandan directamente de China.

I am beyond words. I have ordered the strap more than a month ago. I have been asked to wait-with no time frame. There is also a refusal for a full refund. You are also not able to contact them except by email which will be replied to by aI presumably as the the lack of empathy is quite shocking! Avoid, avoid avoid!

Armband im Wert für CHF 140.- bestellt, im Gegenzug Schrottware direkt aus China für CHF 10.- bekommen. Das Band ist praktisch unbrauchbar, weil es eine schlecht kopierte Faltschliesse hat und dadurch sehr unbequem zu tragen ist. Zurücksenden kann man es auch nicht.

Auf Armbänder besteht kein Rückgaberecht! Dies ist einem bei Kauf nicht transparent angezeigt. Im Gegenteil: Auf der Seite mit dem Armband wird explitzit mit "Easy Returns for a hassle-free shopping experience" geworben.
Das ist aus meiner Sicht klare Täuschung des Verbrauchers.