Delugs Omdömen 82

Quality work. Exceptional customer service. I have a large wrist and was in between sizes. Customer service was quick to respond and made return easy. No waiting on hold for someone to answer. Quick email and thorough follow up. The straps I received for my Grand Seiko SBGM221 and my Tudor Black Bay are much more comfortable than the original straps and give me the more casual look I was going for.

First time visit Delug at Raffles Hotel.
Shawn approached and find out what I need. He’s helpful and professional.
As the strap I prefer do not have in the length suitable for me, he propose an order option. I also pick up another strap color for changing around. He place the watch with the strap and advise which one is more suitable. He also help me to fix the strap onto my watch which allows me to wear straight away. Will recommend Delug to my friends.
Thanks Shawn for his service.

I had such a great experience with Delugs this weekend. I realized I’d ordered a duplicate strap and emailed support to fix it. They got back to me in under 30 minutes, helped me swap the strap, suggested a few other options, and even added a discount to the exchange. Their customer service was fast, thoughtful, and honestly impressive. If you’re looking for a new watch strap, I can’t recommend Delugs enough — the quality and comfort are top‑notch.

Ordering process was easy, although I made a mistake with the lug size, the Chat help was able to assist and correct my order (my mistake, not theirs!) I would highly recommend!

First time ordering from Delugs. Easy to place an order. Quick and courteous response from their team. Shipping fee included in a low $ minimum order. Looking forward to receiving my order! Give 'em a try.

I am satisfied with the product’s quality and performance—it consistently delivers a reliable and user-friendly experience.

What truly stands out is the support team. They are highly responsive, clear, and efficient in addressing any questions, making the entire experience smooth and dependable.

Why I love Delugs:
1. Great website with easy navigation
2. Great range of straps and products for watches
3. Great online chat service that doesn’t make u wait
4. Good quality straps at various price points.

Not only are the products of great quality, but customer support is exceptional, answering simple questions, following up on products, and resolving issues, of which I have only had one, and it was not strap-related.

Walked into Delugs with an open mind. Shawn showed me some straps. Bought and walked out in less than 20 minutes. 😅
Thank you Shawn!

Communication the whole way through. Very transparent and helpful.

Quality of the strap is superb!
No regrets!

Fast great customer service

The customer service team was consistently responsive to my many questions as I navigated choosing a strap for an old watch. When I changed my mind about which strap I wanted, after the order was processed and paid for, they happily and quickly changed the order for me after verifying that it hadn't yet shipped. The quality of the strap is better than I thought it would be. It's Pueblo leather from Badalassi Carlo and has a wonderful leather smell, and a refined finish that is simultaneously elegant and rustic. It arrived 2 days before the promised delivery date.

Chat support (Felip) was very helpful with helping me choose the correct strap for my reference. Looking forward to receiving it and think I'll be happy with the quality.

Straps are great quality. I returned one of the four I bought and the entire process has been really great. Lovely service

Initial purchase was easy. Ordered nylon and leather strap for omega speedy pro. After arrival I realized I wanted a spring deployant clasp. Contacted customer service to return/exchange and they said I could just buy the clasp and attach to existing strap. Pretty neat! Easy to test customer service.

I got a rubber strap for my Christopher Ward Twelve Ti 40mm and it's far superior to the rubber one that comes with it. UPS lost my parcel but Delugs responded to my concern very quickly and resent my order.

Bought several straps from Delugs - sailcloth, togo leather & ostrich.

They are well made straps that instantly transform the look of your watch.

Will definitely buy more in the future.

I'm really enjoying the comfort of the CTS rubber strap from Delugs. In my opinion the dual lines on the strap are a little busy and take a bit away from the overall aesthetic of the watch dial. On either side of the dual raised lines, there is a shiny/reflective surface. With that said, it is a clean fit on the Tudor Black Bay Pro and has a resemblance of the Omega rubber strap. As a Speedmaster owner, I don't hate that.

The clasp is decent with a little bit of play and doesn't line up perfectly but that's nitpicking and it definitely gets the job done comfortably. As a person that shelled out $600 for the RubberB and Tudor deployant clasp only to be disappointed, I can say as of now this is the only rubber strap on the market specifically fitted for the Tudor Black Bay Pro that has micro adjustment.

The Delugs instructions on how to cut it for the correct fit was absolutely spot on. I didn't trust it and cut less off at first, but in the end if I would have listened to the instructions it would have fit perfectly. I have been on the hunt for an integrated rubber strap for my Tudor Black Bay Pro for a long time and I'm happy to own this solution.

This strap gives the watch a sporty dressed down look which I appreciate. The only thing that would make this product better is if I could install my T-Fit clasp to it. If you own a Black Bay Pro do yourself a favor and just buy it!!

Great product selection, esp for someone with smaller wrists like me. I have bought many straps from Delugs.
If they offered a frequent buyer discount scheme I would rate them 5 stars.
In spite of the rating, they SHOULD offer a level of discount e.g 10% if buy 2 straps, 20% if buy 3 straps.
Most premium brands have more sophisticated Customer Retention/ Reward Schemes and I think it is a bit overdue for Delugs 🤔