I booked and attended 6 treatments this year totalling £600. I arranged two 1hr treatments, each month for 3 months. Each treatment was with Deborah, so was expecting a relaxing and enjoyable refresh... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a consultation with Deborah at Shifnal salon. The reason I wanted to do this was to treat persistent Rosacea which I have had for about 20 years. It mainly affects my nose which was... Se mer
Företaget har svarat
I use Heavens Collagen drops along with their Cleanse & Foam Wash and other face creams and cleansers but never tried the Vanilla Pod Hand Cream, like all their other products it’s amazing, it absorbs... Se mer
Heaven is a beautiful skincare! My skin feels silky soft and firm within a few days. Creams and masks got very nice texture and do not irritate my sensitive skin. I absolutely love Prism Age Defiance... Se mer
Företagsinformation
Skrivet av företaget
We are Heaven Skincare UK by Deborah Mitchell for over 30 years. Organic, cruelty-free and effective skincare
Kontaktuppgifter
Heaven HQ, Unit A11-A12, Access 442, Hadley Park East, TF1 6QX, Telford, Storbritannien
- +44 (0)1952 462505
- sales@heavenskincare.com
- heavenskincare.com
4,0
Bra
349 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Just love all of heaven products
Just love all of heaven products, the collagen one is a must have.
I’ve been using heaven products for a few years now.Would highly recommend everything !
30 juli 2024
Love the brand but …
Great products. Frustrated the online message service doesn’t work. Requested a pause on my subscription and it’s still not been responded too, promoted eco friendly packaging and after 2 months have now changed to sending Collagen in bubble wrap. Complementary product sent last month had no description of how to use or the benefits, love the brand but little frustrated with the above.
28 juli 2024
Super efficient staff always helpful
I have used Heaven Skincare for a number of years and absolutely love the products.
27 maj 2024
The surprise box was average
The surprise box was average. Mens face cream no good to me. Would have been better off buying one decent product.
28 april 2024
Svar från Heaven by Deborah Mitchell
Thank you so much for this lovely review! We love hearing your feedback and are so pleased you are loving Heaven Skincare x
Beautiful skincare products
Love these beautiful skincare products, took advantage of the Spring offers so a definite bargain ! Always sent very quickly in recyclable packaging.Whats not to love 🩵
27 mars 2024
Svar från Heaven by Deborah Mitchell
Thank you so much Christine for this amazing review! We love hearing your feedback and are so pleased you are loving Heaven Skincare x
Don’t think “should I?” Genuinely just buy!!!
After visiting Heaven and discussing which product would be best for the issues I needed help with. I have used their products now for several years and can honestly say that the products are absolutely stunning just like the staff!!! I cannot recommend highly enough to everyone. Worth their weight in gold honestly. I cannot fault any aspect of this amazing company
28 februari 2024
Svar från Heaven by Deborah Mitchell
Thank you so much Vicky for this amazing review! We love hearing your feedback and are so pleased you are loving Heaven Skincare x
Beautiful products
Beautiful products, great customer service & fast secure delivery.
25 februari 2024
Svar från Heaven by Deborah Mitchell
Thank you so much for your lovely feedback Lisa, we appreciate it!
Liquid collagen is so effective and…
Liquid collagen is so effective and easy/pleasant to take. I have used this for 1-year now and have found quite a difference in my skin and hair.
Last months sample of collagen hand cream was amazing too and I shall definitely purchase the full size product.
5 december 2023
Svar från Heaven by Deborah Mitchell
Thank you for your lovely feedback Aileen! We're so pleased you are loving our Collagen Drops and our samples!
First week taking collagen drops
I have been taking the collagen drops for a week now and I have noticed a difference already, my hair feels thicker and have had no hair loss and someone who didn’t know that I was taking the drops commented on how good my skin looked.
They also have a nice orange flavour to them.
31 januari 2024
Svar från Heaven by Deborah Mitchell
Thank you so much for this wonderful feedback regarding our Collagen Drops Emma, we're so pleased your loving them!
Lovely Product
I ordered on the Monday and it arrived on the Tuesday
well packed. I used to go to a salon for my treatments
of Heaven skincare but unfortunately the salon closed
after Covid so I have to order on line the web site is really good and very informative. Will certainly carry on with the web site.
29 januari 2024
Svar från Heaven by Deborah Mitchell
Thank you for this lovely feedback Noreen, we love hearing about your experiences.
Ordering the products was hard work
Ordering the products was hard work, the Web site kept refreshing...it took ages to place the order, and even harder to know as to whether the offers were following through. Also the site invited me to order up to 3 free samples, I ordered 2 but the site kept charging me for them.
So after 40 minutes I placed the order anyway, and left a saved note asking if i could have 2 free samples as my order was over £150
This note was completely ignored by whoever packed the order, and I didn't receive any samples... I'm not a happy customer at all....and I have been one for 15 years. Even a gold venom customer. I enjoy the products , and that's the only reason I'm still a customer.
Dee
31 januari 2024
Svar från Heaven by Deborah Mitchell
Hi Dee, sorry you've had this experience with our website. When selecting the Free Samples, you must select 3 different samples and not 2/3 of the same as you will then be charged for this. We have sent you an email as we hope to resolve this issue for you.
Always a great service to compliment…
Always a great service to compliment the fantastic products that I have used for years.
30 januari 2024
Svar från Heaven by Deborah Mitchell
Thank you so much for your lovely feedback!
They don't bother to reply to…
They don't bother to reply to emails....when discount codes on their own website don't work!!
Expensive p&p and really cheap looking labelling......wonky !!
Unfortunately I love the Nettle Venom cream ...so have to put up with the negatives.
2nd February Well I replied to the email request that they posted to me on here.....but why I bothered I don't know....never replied......
16 januari 2024
Omdöme utan inbjudan
Svar från Heaven by Deborah Mitchell
We're so sorry you've had this experience. Please can you email sales@heavenskincare.com and we would be happy to resolve your issue
Lovely welcoming atmosphere and a…
Lovely welcoming atmosphere and a wonderfully relaxing facial. Thank you!
6 januari 2024
Svar från Heaven by Deborah Mitchell
Thank you so much for your lovely review Sharron. We really appreciate your feedback.
Love the silver bee venom mask.
Love the silver bee venom mask.
I have sensitive, rosacea prone over 50 skin. This
product never lets me down. Prompt delivery and all round, good customer service.
29 december 2023
Svar från Heaven by Deborah Mitchell
Thank you so much for your lovely review Natalie. We really appreciate your feedback.
Divine cream
Quick delivery and updates on my recent purchase. I love the Divine cream, leaves my face feeling soft , silky and glowing.
Will definitely buy again. Loved the free samples as well !
28 december 2023
Svar från Heaven by Deborah Mitchell
Thank you so much for your lovely review Eilish. We really appreciate your feedback.
Good service arrived quickly over the…
Good service arrived quickly over the festive Season. Would have been helpful for an instructions leaflet.As instructions are on the lid,I dont want to keep the bulky box where the instructions are.
28 december 2023
Svar från Heaven by Deborah Mitchell
Thank you so much for your lovely review Chris. We really appreciate your feedback and will take this on board.
Best eye cream ever!
Bee venom eye cream is the best eye cream I’ve used. Rather pricey but worth it.
26 december 2023
Svar från Heaven by Deborah Mitchell
Thank you so much for your lovely review Maria. We really appreciate your feedback.
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