I’m at the point where I need to rebuy some of my skincare and I’m a bit concerned. I get my products from my local spa but I always look online at new products. Has temple spa been bought by another... Se mer
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Det här tycker kunderna
I’m so glad I received this as a gift because I wouldn’t like to have paid £50 to give me spots! Repose night cream makes me and my boyfriend’s face break out like crazy! However it does smell amazing... Se mer
Fabulous range of top-quality products that smell lovely whilst treating your skin. I've had friends and beauty therapists comment on my skin and I thank my Temple Spa regime! Many new products I've t... Se mer
Företaget har svarat
I’ve been using this fabulous skincare and wellness brand for over 15 years. The skincare is spa quality, smells amazing and has great textures. The aromatherapy wellness products are great too. My ab... Se mer
Företagsinformation
Skrivet av företaget
Welcome to TEMPLESPA. We’re a British luxury skincare brand founded in 2000 with wellness at our heart. We create exceptional skincare products and experiences that are the perfect blend of derma-science and Mediterranean botanicals that make a real difference to your skin and soul health. All of our products are cruelty free (and always have been) and 76% are suitable for vegans. Sustainability and planet friendly products are key to our business, and we’re constantly making changes to reduce waste and reduce our carbon footprint and 90% of all products sold are 100% recyclable and we’re working hard on the rest.
Kontaktuppgifter
The Old Barn, Toddington Lane, BN17 6JX, Wick, Littlehampton, Storbritannien
- 01903 719429
- customerservice@templespa.com
- www.templespa.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I’m at the point where I need to rebuy…
I’m at the point where I need to rebuy some of my skincare and I’m a bit concerned. I get my products from my local spa but I always look online at new products. Has temple spa been bought by another company? It feels completely different and I wondered if I’d missed something.I’ve even mentioned it to a couple of other people I know through the spa who use temple spa and they said they’d noticed the same thing. It all looks fake and the products look different?
I’m so glad I received this as a gift…
I’m so glad I received this as a gift because I wouldn’t like to have paid £50 to give me spots! Repose night cream makes me and my boyfriend’s face break out like crazy! However it does smell amazing, giving a smooth texture not quite greasy but silky
Clear to me serum - Didn't have the desired effect
Positives - Quick delivery, good packaging, nice smelling product.
Negatives - Hasn't cleared any of my pimples or reduced the number of new ones, which is how it's branded and the only reason I needed it.
Update - TempleSpa called me and offered an alternative product free of charge as an apology, which was very much appreciated.

Svar från Temple Spa
Rachel is great and I smell fab
Rachel is great very helpful. And oohh I smell gorgeous. I love the product. Thanks Rachel I know it was delayed but not by you it was Royal Mail. :) xx

Svar från Temple Spa
Amazing Products, Fresh and I feel Amazing
Amazing Products, Amazing Customer Service.
Purchased a number a goods via my rep Janet Hawksworth,
Janet has an Amazing knowledge of their products, she helped me pick the right ones for my skin and showed me the best way to apply etc.
I have noticed a massive difference in my skin over the last few months so I have now ditched my former skin care, and now will only use Temple Spa.
The Products smell so appealing, fresh and clean, as well as fruity or relaxing.
Delivery is always fast and packaged.
I had a minor issue with 1 product and customer services corrected it straight away, I highly recommend this Company 🩷😊🩷
Only downside- Husband has started raiding my stash too !!

Svar från Temple Spa
Dodgy company. Fake reviews
Glad to see the rating has dropped. This dodgy company vet their reviews on their website. All 4/5 star. Customer service is appalling. Dodgy Dodgy Dodgy!!!!!
Hand Lotion
I have purchased products before I found them excellent. However, recently I purchased "All is Well" hand lotion, and I found it very poor; in fact, my hands were slightly drier after use.

Svar från Temple Spa
Fabulous anti ageing products
I’ve just turned 60 and have been using Templespa skincare for the past 15 years. My skin has never been better and I often get comments - and it’s definitely the fabulous anti ageing products I use daily that make a difference as until i started using Templespa my skin was ‘unpredictable’!
I love how they offer savings when you buy a collection of products - such great value. And that you get the chance to try before you buy through their consultants and class experience programme. Thank you Templespa ♥️

Svar från Temple Spa
Funny little place
Funny little place. Funny little team. Run almost like a cult. Operating from a couple of outbuildings. Not sure if they’ll last an awful while longer.
Good quality of products and professional solving problems.
I experienced an issue with customs charges when my order was shipped to Europe, which significantly increased the overall cost of my purchase.
I ordered the skincare products because I genuinely trust the quality of the brand and know they suit my skin perfectly. That confidence in the products is exactly why I chose to buy again. However, I was disappointed with how the delivery to Europe was handled, as the unexpected duty fees were frustrating.
That said, the TEMPLESPA team responded to my feedback promptly and handled the customs matter in a highly professional manner. What stood out most was not only their efficiency, but their genuinely respectful and human approach towards me as a customer. The issue was resolved properly, and the communication was clear and considerate throughout.
Thank you for your professionalism. I continue to use and enjoy the company’s products with pleasure.

Svar från Temple Spa
a true nightmare,consider yourself warned
So,I rarely,if ever,go online to write reviews,so when I do I sure have a damn good reason to do so.In this case I have a lot!a true nightmare both in terms of products and customer service.I ordered 4 products from their online store,the REPOSE Relaxing Night Cream, the Moisture to Glow moisturiser , the BE QUIET Soothing Milk Toner and last but not least the EXALT Neck Firming Cream.The products came in a sturdy parcel but the parcel was leaking and was wet,not a good sign.When opened,the milk toner was almost completely spilled,so I don't have an opinion on its quality.In a nutshell,the REPOSE night cream has a awful plasticky smell that one would expect from the dollar store and did nothing in terms of hydration or overall skin health.The Moisture to Glow moisturiser was ok,but seriously overpriced(you can get the same results for a fraction of the price at your local drugstore) and the WORST of the lot by a long shot was the EXALT
Neck Firming Cream which I admit I shouldn't have used based on appearance alone(slimey,icky thing) but I said to myself "it can't be THAT bad".Well,it was THAT bad and caused me a serious rash after just two applications and even though I have healthy,tolerant skin.When I contacted customer support they refuted everything I said by claiming "I didn't take the necessary precautions when using a new product".They also denied taking responsibility for the leaky product the sent by telling me to contact the carrier and sort it out with them.So there you have it,proceed with -extreme- caution and consider yourselves warned.There are far better beauty brands out there which offer results and don't feel like such a rip off.Have a great day y'all,hope this helps someone else!

Svar från Temple Spa
AMAZING PRODUCTS
Went to a spa day last week with my daughter where the products were Temple Spa and wow I usually use Elemis but will be replacing with Temple Spa.The range used on my face was Truffle.I purchased a gift set to try and very impressed particularly with the Truffle Elixir Serum I am 55 don't have many lines thankfully but my face is going south due to collagen loss.I have used this now for 6 days and can see and feel the difference especially around the bottom of my face and mouth where I focus ,it feels and looks firmer and my skin feels well hydrated soft with a lovely glow.Would highly recommend.The products are pricey but will last and to be honest I think I would pay anything for this serum.

Svar från Temple Spa
Every day is a mini facial…
I recently bought a facial experience using Temple Spa products and it has transformed my skin.
I’m always really cautious about what to use on my skin, as I used to have really bad eczema on my face and the skin barrier has taken many years to fully repair.
I used the sample products from the spa day for two weeks until they ran out and my skin was glowy, looked younger and just felt amazing. I had to go out and buy more after this; they are expensive but a little goes a long way with their products.
The products I’ve used are: in the beginning, breakfast smoothie, toning essence, moisture to glow and peace be still. I’ve also recently just bought the truffle eye cream as I decided I had to have it.
I used these two weeks before my wedding and on the photos my skin looks really good.
I would 100% recommend Temple Spa. Every day is like a mini facial!

Svar från Temple Spa
I have sent two emails to this company…
I would to say that I received a call from temple spa apologising for missing my mail and issue resolved. They couldn’t have been more helpful, therefore felt only right I gave an update.

Svar från Temple Spa
Neck & back massage
Really enjoyed a back & neck massage would highly recommend

Svar från Temple Spa
These are simply exceptional products…
These are simply exceptional products which have made a huge difference to my skin. Thank you so much!

Svar från Temple Spa
Heavenly
I had temple spa products when I had a spa day and wow these products are beautiful relaxing and no like any other spa products I have ever experienced before
These products made me feel like I was walking on air in a cloud
I literally went online and bought these amazing products
I love them

Svar från Temple Spa
Products are lovely
Products are lovely, expensive but well worth treating your self, would not buy again because the customer service is rubbish! Emailed them with a problem I had with a product, got a reply telling me how wonderful the company is and passed back to the girl who had done the party I had attended! She also told me how wonderful the company was and although guessed which product I had the issue with! Just repeated the party line! Sad thing is if they’d done the right thing! Apology, offer of replacement or money off my next pot, I would probably have been a lifelong customer! As it is I can’t deal with people who want your hundreds of pounds but then don’t deal correctly with complaints!

Svar från Temple Spa
Hi temple spa
Hi temple spa,
I’ve recently bought product from online and from my spa trips and wow, 5* temple spa. Where do I begin.
I mostly use the face and body oils and my skin and body has never felt better!!! . I have left a few emails asking if I could try some samples to try for my future purchases and just because i love the products and have found my self landing on hard times at the moment and had 6 months of work so can’t afford them but there my happy place and if my body is feeling cleansed and rejuvenated that’s all I need. I have emailed again but never receive a email back. Thankyou for your time reading this annemarie

Svar från Temple Spa
I ordered a few items
I ordered a few items. I like the drift away massage/ bath oil. I like the windows of the soul eye cream a lot. The joy-full body spray is ok, but the fragrance fades quite quickly. But I paid £50 for life defence spf 50 50ml. I was just about to use it, so it is unused, but the tube is about half full. I'm not sure if it's done by weight and is 50ml but it looks as if it's not full.

Svar från Temple Spa
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