I booked and attended 6 treatments this year totalling £600. I arranged two 1hr treatments, each month for 3 months. Each treatment was with Deborah, so was expecting a relaxing and enjoyable refresh... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a consultation with Deborah at Shifnal salon. The reason I wanted to do this was to treat persistent Rosacea which I have had for about 20 years. It mainly affects my nose which was... Se mer
Företaget har svarat
I use Heavens Collagen drops along with their Cleanse & Foam Wash and other face creams and cleansers but never tried the Vanilla Pod Hand Cream, like all their other products it’s amazing, it absorbs... Se mer
Heaven is a beautiful skincare! My skin feels silky soft and firm within a few days. Creams and masks got very nice texture and do not irritate my sensitive skin. I absolutely love Prism Age Defiance... Se mer
Företagsinformation
Skrivet av företaget
We are Heaven Skincare UK by Deborah Mitchell for over 30 years. Organic, cruelty-free and effective skincare
Kontaktuppgifter
Heaven HQ, Unit A11-A12, Access 442, Hadley Park East, TF1 6QX, Telford, Storbritannien
- +44 (0)1952 462505
- sales@heavenskincare.com
- heavenskincare.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Love the cream but think I might try a…
Love the cream but think I might try a different version from you
Beware discount code restricted
First purchase 10% discount although you aren’t informed the discount doesn’t apply to all products, I have informed them which was very difficult , but the contact phone number is on PayPal ,so perhaps changes will be made to their web site.
Then I couldn’t re log into the site and the reset password emails weren’t arriving , I couldn’t even open another account as they recognised I had an account.
With my email but my stored iPad password has never failed on a site perhaps this is the problem but I don’t think so.
I also couldn’t close the first account I opened there was no search for that but I probably couldn’t close an account I couldn’t verify,
I did try using the chat option to rectify this but after 5 attempts for varying amounts of time on hold of 30 minutes or more I gave up
Lovely dermapeel and pedicure by…
Lovely dermapeel and pedicure by Charlotte. Always so friendly and makes my trips to heaven a pleasure. So relaxing. Products are great but wish there was something new. Product innovation seems to have come to a stand still whilst other brands are keeping up with new science.
Superb
Heaven is a beautiful skincare! My skin feels silky soft and firm within a few days. Creams and masks got very nice texture and do not irritate my sensitive skin. I absolutely love Prism Age Defiance cream, Silver Bee Venom mask and WillowBee mask & Cleanse. I highly recommend this company, especially to someone who is fond of organic and natural skincare.
Love the products and wanted to buy…
Love the products and wanted to buy more than 3 so I wouldn't have to pay posting. Unfortunately only allowed 3 at a time.
The products for rosacea are brilliant…
The products for rosacea are brilliant the only problem I have with the app is you don’t know when you’re parcel is going to be delivered you try to track it but that doesn’t work.
Fabulous!!!…
Their products are brilliant as is their customer service. I have only good things to say about Heaven skincare. I am 57 years old but look far younger due to good genes and a quality skincare regime and products mainly Heaven.
Orange Hydroflower gel and Nettle Venom Eyes
This was a repeat order of products for e. Delivery was really quick and all the products from Heaven that I have used have been lovely
Great products.
Easy to order, well packaged, sent really quickly. I don’t use any other face/body products, that’s how much I love Heaven products.
Was told at a show cancel anytime…
Was told at a show cancel anytime subscription
Paid by card assistant put in all details
Product Didn't agree with me
Tried to cancel told I was signed up for 3 months…
Wanted all items I paid for returned even though I have paid and was told one was a free gift!
All I wanted was to cancel any further payments
Product arrived quickly but no seal
Product arrived quickly but no seal on either product which is worrying as could have been used previously and as glass is not clear you cannot see if full.
I love heaven products …
I love heaven products and have been using them now for 7 years with good results. I feel skin confident. I do receive compliments on my skin and feel they are gentle on my skin while providing good anti ageing balance that I welcome. I use eye cream silver bee venom and bee peel.
Thank you Deborah and the heaven team 💜
Many thanks -traci
Excellent products
Excellent products, any issues easily resolved through the customer service team
I ordered on-line very easy to do
I ordered on-line very easy to do. Very pleased I had a discount code which was very easy to apply to basket. Once the order was placed a few days later I had a text to let me know it was despatched and I could track it. Which I did. Very pleased, happy with the packaging too. Products are wonderful and I needed to restock. Couldn’t be happier.
Wonderful Heaven Skin Care Products
All Heavens products are wonderful and I have been using them for many years
I recently received a sample jar of Heaven Eternal Biodentical Hormone Cream and as I have just had major surgery and started to try out this new product which has proved to be quite amazing as apart from being an excellent moisturiser it definitely has mood-lifting benefits also leaves a glow to my skin with a subtle aroma
Another 5 Star for Deborah Mitchell
Don’t care about customer
I suffer with rosea and am using Heaven skincare. The products are good but the customer service is totally shocking. Had a refund but didn’t know why, had to phone Heaven for them to say no stock available, that was after being put through to another lady who was to help me. Attitude was horrendous, made fun of me, but must have forgotten to put me on mute. I spend a couple hundred pounds on Heaven and have previously recommended them, will be going elsewhere, where they actually think of their customers and not bank balance. Totally disappointed and shame on Heaven.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








