H&T Pawnbrokers Omdömen 

I found it an easy and comfortable experience the staff member was friendly, efficient, explained the process and I was very happy with the quote she gave me for my items.
I felt there was a good atmosphere in the shop

Went in today to sell some gold and a diamond ring. The ladies were lovely. The price given was very low. I have sold all the gold today and have received double the amount offered by this shop. I still have the diamond ring so am absolutely quids in. I was a bit perturbed that they wouldnt give me a breakdown of the offer. I was selling 9,18 and 22 carat gold. I think they must have been offering less than 50% of the current scrap value for gold. 4 stars just for the lovely staff. 0 Stars for the offer.

Both staff was so friendly and welcoming both introduced themselves and was professional the whole time I was their explaining all steps and processes to me at all times I left feeling extremely pleased and happy with the service and will definitely return should I need to sell or buy or exchange anything again thank you.

Review Summary for H&T Pawnbrokers (Hackney)

I had a really positive experience at your Hackney branch. While I didn’t catch the name of the male colleague who assisted me I want to give him a huge shout-out for his exceptional customer care. He was patient, knowledgeable, and took the time to explain every detail of the process clearly, putting me completely at ease even though I was a bit nervous about how things worked.

I also appreciated the transparency around rates and terms – there were no hidden surprises, which is so important when dealing with financial services.

Overall, I felt well looked after and would definitely recommend this branch to others – the team’s commitment to good service really shows

The Stratford arndale branch in Manchester has the best possible staff regarding customer service. Ms.Marcella the lady manager is wonderful and Ms. Karen is like an angel. Mr. Nick, Miss. Grace and Ms. Kelly are all amazing and truly professional. Overall 5 star. I'm so grateful to each and all of them.

I have paid a deposit to check out a watch 3 times. The £25 left my account and I received the confirmation email as well, however the watch was never sent. The online department told me to order it again and they will refund the previous £25. This happened a couple of times and in the end the watch got sold to somebody else while I was waiting. Extremely unprofessional, don’t deal with them if you value your time and mental sanity.

I appreciate good customer service. On arrival they are very friendly.
I have pawned a few items, and had good guidance with no pressure but with great results.
I used the lower road branch. Tendayi the manager and her team are very friendly and professionall!.
I highly recommend the lower road H&T branch!

Stay away from them, absolute greedy scammers, a friend of mine went with 1oz gold britannia and they offered £932. Absolute joke

Absolutly amazing staff always friendly and chatty and also great value for your goods and great value when you pawn your goods, would highly recomend yous 🥰🙂

Thankyou to H&T Pawnbrokers Cambridge for excellent service in a gold transaction. Staff very friendly and prices good. Agreed price and money transferred to bank immediately. Well done..

I recently visited the Welling branch of H&T Pawnbrokers and I cannot recommend the team there highly enough. I originally went in just to pick up some travel currency, but the service I received from Rachael and Toni was so exceptional that I ended up staying much longer than planned!

They were incredibly helpful, professional, and went above and beyond to make sure I was looked after. Because they were so attentive and knowledgeable, I felt completely confident browsing their jewellery selection and ended up purchasing a beautiful present for my wife.

It is rare to find such friendly and genuine customer service these days. Rachael and Toni are a real credit to the shop, and I will certainly be returning for any future currency or gift needs.

Highly recommended!

Helpful staff member Joanna , greeted quickly and prompt service

Shelby and her colleagues are always helpful. Really recommend this place if you need to borrow some extra money for your gold.

I use the Springburn store in glasgow and have done many times, and each time has been great. The ladies there go above and beyond to help and are so patient at explaining your options and the legalities and cost involved. They build such a friendly rapport with the customers its like iv known them all my life and this makes the experience enjoyable and feels personal to you. The company I can't praise enough the prices of their jewellery are fantastic and every visit is friendly, professional. The staff genuinely care for the customers and explain everything with patience and attention. You really can't go wrong with using this company even their head office staff are helpful when you call and work with you to go through all your options and do their very best to help in every way possible.

Very professional and friendly staff who gave me great confidence when it came to selling my jewelry. I would highly recommend H&T who gave me a fair price and explained the process without putting me under any pressure. Thankyou

H&T Pawnbrokers
This company
Is very help full they support me full crarrent rate and good staff

Allway a joy going in the the shop

Fantastic service the staff are very friendly and helpful and good at explaining things

Unfortunately, 0 is not an option because 1 star does not reflect the level of unprofessionalism received.

I made a purchase of 22ct gold earrings (£365).
The item was faulty, I was unable to wear them.
The staff at the store were very unhelpful and refused to assist me with the matter. I have had to escalate this with the complaints department, however, the process can take up to 8 weeks.

An absolute nightmare, I strongly advise against purchasing from this company.

I go to the sidcup branch and the ladys there are loverly helpful and friendly very knowledgeable me and my son always have a little chat very Pleasant experience