Grip500.co.uk Omdömen 

Tyre ordered was not delivered on tracking advice. Delivered 5 days later and not delivered as we were not in. Replied to couriers email to advise we would collect it 3 days later as we were away. When we went to collect it it had been returned. I have also been deducted £25 from my refund. Messaged Grip500 on their website ,which is the only way to contact them and to date they have not bothered to reply!

Ordered easily at a good price and arrived next day so can’t fault service.

From ordering to delivery first class service at competitive price.
Special mention to delivery driver who phoned me and arranged safe drop off.
Highly recommended.

ordered 4 tyres announced as "delivery 1-2 days". one week later I am still waiting for a tracking number, let alone the tyres themselves
after 10 days i got 3 tyres... shocking service really.

Used grip 500 in the past. Great service. Allways delivered on time no issues

Unfortunately another recent bad experience with grip500.
Ordered tyres 27th March and into the 4th week and still no sign. Contacted support and they told me the carrier lost them. Now I can’t get a response from them and have to ask my bank to revert the payment.
Verdict - the price may be attractive but the gamble is not worth the risk!

Edit: @grip500 thanks for responding but I’m sorry I still have no tyres and out of pocket €412 while I drive around on a flat tyre. I’m not convinced this is ‘exceptional circumstances’ as from the other negative reviews it seems to be a regular occurrence that you have issues with the carriers and need to raise a claim with them. Good customer service is taking care of the customer while you wait for the claim to be processed. Worst experience I’ve had buying online, I won’t be buying from you again

No contact after 6 days. Avoiding all my emails. Having to claim the money back from my bank. Needed tyres urgently and this company took my money and ran.

No communication, items never arrived and I am having to claim the money back via my bank. AVOID AVOID

The product arrived, in good time and seems to be of good quality. The Web site was easy to use. I would use this company again!

Excellent service thanks
Easy ordering and delivered on time

I will adjust the one star when you actually sort out a refund and collection of the wrong tyre.

I would currently not recommend this company. I needed a new tyre for our caravan and by mistake ordered the wrong size so quickly made another order for the correct size(with the same company). The new tyre turned up 2 days later. I am now left with the wrong size tyre of £115 sat in my garden. I have messaged this company 14 times over the last 3 weeks and there still struggling (it wouldn’t be difficult) to arrange a courier to collect the wrong size. They won’t even give me an address so I can post the tyre back my self! They take 3 days to respond to messages and when they do it’s a generic robot feel message with no information that is relevant to what your asking them to do. I get a supposed tracking number for the collection that takes you to a Spanish DPD type website that does not corespondent to your address. The company is a mess. If this is your company and you would like to help me out Please please search my name on your order database to get my problem resolved!

Quick Service
Just what I ordered.

I had previously used Grip in Portugal with a good experience. This time even better. The tyre, Pirelli P Zero arrived 24 hours after ordering and price £255 was very competitive. Will definitely use Grip again.

I ordered tyres 7 working days ago says information sent to dpd since I ordered not even in transit also don't answer my emails .have to do something else about this . Very poor and now they won't give me my money back too .they never even sent tyres.

Brilliant service order tyres and received next day

Good afternoon Grip500. The only issue with you people is that you people don't have contact telephone number, and you people don't have email address as well for customers to getting in touch. So it makes it very difficult for customers to get in touch with you as quickly as possible when they need your help. Please, try and improve in that aspect. It will help you a lot.
Thank you.
Lucky.

Good services, the selected garage fix it on for me very quickly. Very pleased.