DONT TAKE YOUR CAR TO THEM SPECIALLY IF YOU HAVE A NICE CAR IF YOU WANT YOUR NUTS 🔩 DAMAGED AND SCRATCHED ALLOY GO AHEAD THEY DAMAGED EVERYTHING AND DON’t WANT TO PAY FOR DAMAGES
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had been looking for replacement tyres for our motorhome for several weeks locally and on line. Needed CP rated and looking for,a reasonable cost. Found Grip 500 by chance and had a great selecti... Se mer
Great selection of tyres and easy to compare. Delivered to a garage near me with no problems Had them fitted on time. I would definitely buy from them again. All in a pleasant experience.
I have placed many orders online from this retailer for premium tyres which are reasonably priced and are sent very quickly free of charge. Once an order is placed, an email is sent the next day usual... Se mer
Företagsinformation
Skrivet av företaget
The teams at GRIP500 are fully committed to your satisfaction. Behind our website, dedicated professionals work with diligence and energy to provide you with optimal service. Whether it's commercial support, after-sales service, accounting, payment systems, logistics, IT services, marketing, or management, each employee aims for one goal: YOUR SATISFACTION. We are delighted to see that our site receives recommendations from our customers and that their loyalty is a testament to our success.
Kontaktuppgifter
Storbritannien
- cm@grip500.com
- grip500.co.uk
4,2
Bra
335 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good service
Well, delivery was fast, and tyres are good quality.
Just put them on on the car, and they feel good , look good and handle well. Perhaps proper tyre review next year. Price is good as well, so overall will recommend your business. Tumbs up.
Tom Minic
4 maj 2024
Great service website is easy to…
Great service website is easy to navigate good range of tyres and cheapest on market. Delivery was fast too.
6 april 2024
Flawless experience
Flawless experience, Grip 500 provides the level of professional services you expect from a company. They also have the best online price, wide range, fully stocked and fast delivery. Will be doing all future tyre purchases from them.
4 april 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
The tyres were great, but
The tyres were great, but the listed fitting company took delivery of the tyres, but don't fit tyres not purchased from companies they don't have an agreement with.
30 mars 2024
Svar från Grip500.co.uk
Thank you for bringing this to our attention. We're glad to hear you were satisfied with the tyres, but we apologize for the confusion regarding the fitting company. We strive to provide a seamless experience for our customers, and we'll take your feedback into consideration to improve our service. If you haven't already, please open a ticket with our after-sales service so we can find a suitable solution for you. We're here to help ensure your complete satisfaction.
Rubbish service can’t deliver on time…
Rubbish service can’t deliver on time took over 10 days to get tyre from them , they sent it to a garage that don’t deal with them any more
No tracking available
Got a problem with the tyre after 5 month and since I got a year warranty on it got refuse straight away with out any explanation
Total rubbish service
26 mars 2024
Omdöme utan inbjudan
Svar från Grip500.co.uk
I'm truly sorry to hear about the troubles you've encountered with both the delivery and the service related to your tyre warranty. Ensuring timely delivery and providing clear, effective communication are priorities for us, and it seems we fell short in your case. Additionally, I understand how frustrating it must be to face issues with your tyre warranty. I'd like to make sure your concerns are addressed promptly and effectively. If you haven't already opened a service ticket regarding the warranty issue, please do so at your earliest convenience. If a ticket is already open, I'll ensure to escalate this internally for priority attention. Your feedback is valuable for us to improve our service. Please accept our apologies for the inconvenience caused.
Excellent service will recommend.
14 mars 2024
Fantastic delivery, quality product
Fantastic delivery. Order arrived within 24 hours.
Good price too
28 december 2023
Do not use this company
Do not use this company. They use couriers who leave items outside in the street without signature, and then refuse to help or refund. I have never dealt with such rude and unhelpful customer service. I am literally having to get my solicitor involved.
@ the reply from Dave (about the 15th person who has been involved in this), that contradicts the terms and conditions and wording on your own website, and does not mean that a signature is not required. APC confirmed this themselves. I have already reached out the Andorran authorities on your business practices.
3 januari 2024
Omdöme utan inbjudan
Svar från Grip500.co.uk
Hello, We would like to inform you that transport company is not able to process your request and give the reason why: Since 16/03/2020, transport companies have implemented "Contactless Delivery" and confirm the delivery of your parcels using geolocation. Best regards, Dave
I bought 4 Nankang SV-3 Winter 185/50…
I bought 4 Nankang SV-3 Winter 185/50 R16 81H tyres.
Ordered on a Wednesday & delivered on Friday.
Best price I could find online.
Now for the negative. In my case it didn’t matter but I had no notification of a delivery date or even of dispatch. Looks like they were delivered straight from Nankang.
Would I use Grip500 again, Yes 👍
21 december 2023
on time delivery and reliable online…
on time delivery and reliable online customer service
14 december 2023
Excellent service and prices
30 november 2023
Easy to use website and tyres delivered…
Easy to use website and tyres delivered quickly and as promised.
18 november 2023
Not great, quite slow at communication
Update: after of back and forward with grip500, I contact dx directly. They quickly got back to me and sent me all the info required to sort the issue out.
Grip500 communication is slow, be prepared to sort the issue out yourself.
Original:
Not impressed, at all.
Order sent to the wrong address that is over an hour away, taken 4 days for a reply but only received a reply due to threatening to take the issue to Visa to get my money back. Tyres ordered 2/11 and still nothing as of today 15/11, thought I had plenty of time for upcoming MOT, this is looking unlikely.
Communication is poor, WhatsApp service is pointless and ticket service is the same. No phone numbers (that I can find) to speak to someone directly.
I can only imagine the issue is being kicked down the road. I would avoid and spend a little extra at somewhere like blackcircles.
2 november 2023
Omdöme utan inbjudan
Svar från Grip500.co.uk
Dear Customer,
Thank you for your order and your comment.
For logistical reasons we only assist our customers per email.
Our customer service representatives do their best to reply to all queries in max. 48 hours
Best Regards
Lisa, Grip500.co.uk
Great price and fast delivery.
2 oktober 2023
Delivery time is not correct
That was the first website I checked, everything was und
I’ve ordered a wheel at Friday evening to address at south-east of London, and get it only at Wednesday next week. At website was information of 24 hours delivery.
4 augusti 2023
Svar från Grip500.co.uk
Hello
We beg your pardon for this inconvenience, we always do our best to deliver your order asap.
We provide you with the tracking of the order ( sent by email and available from your client's account) so that you can control the delivery and contact the after-sales service if you notice a problem.
Best regards
Julia
excellent service VERY fast delivery
excellent service VERY fast delivery
would use again and would recomend to others
20 juli 2023
Ordered (twice) never even shipped.
Ordered (twice) never even shipped.
Not recommend this poor webstore for anybody!
7 juli 2023
Omdöme utan inbjudan
Svar från Grip500.co.uk
Dear Customer
Our stock and prices are updated several times a day on our website; There may be a slight delay between actual stock and website display. The stock you ordered was sold out and we had to cancel and refund your order.
We do our best to be able to offer you another stock as quickly as possible, we invite you to check availability on the site and re-order.
We apologize for the inconvenience.
Regards,
Julia
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