Grip500.co.uk Omdömen 

335
•
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

DONT TAKE YOUR CAR TO THEM SPECIALLY IF YOU HAVE A NICE CAR IF YOU WANT YOUR NUTS 🔩 DAMAGED AND SCRATCHED ALLOY GO AHEAD THEY DAMAGED EVERYTHING AND DON’t WANT TO PAY FOR DAMAGES

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Had been looking for replacement tyres for our motorhome for several weeks locally and on line. Needed CP rated and looking for,a reasonable cost. Found Grip 500 by chance and had a great selecti... Se mer

Betygsatt 5 av 5 stjärnor

Great selection of tyres and easy to compare. Delivered to a garage near me with no problems Had them fitted on time. I would definitely buy from them again. All in a pleasant experience.

Betygsatt 5 av 5 stjärnor

I have placed many orders online from this retailer for premium tyres which are reasonably priced and are sent very quickly free of charge. Once an order is placed, an email is sent the next day usual... Se mer

Företagsinformation

  1. Däckverkstad

Skrivet av företaget

The teams at GRIP500 are fully committed to your satisfaction. Behind our website, dedicated professionals work with diligence and energy to provide you with optimal service. Whether it's commercial support, after-sales service, accounting, payment systems, logistics, IT services, marketing, or management, each employee aims for one goal: YOUR SATISFACTION. We are delighted to see that our site receives recommendations from our customers and that their loyalty is a testament to our success.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

335 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(335)

19 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 1 av 5 stjärnor

I ordered tyres in January.

I ordered tyres in January.
Had no contact from the fitters where they were to be delivered.called to have an update and was informed they had no knowledge of tyres .
Concerned I contacted grip 500 and was assured tyres were derived.
After several more emails phone calls .My tyres had gone missing…( I even had an email showing delivery ) .I took it on myself to contact all parties involved.
I’ve personally gone to the fitting company and it seems my tyres are indeed there .However this is where it’s getting more confusing.
My paperwork doesn’t match the paperwork they have .The only thing that matches on my paperwork is the the size of the tyres and the tyre company who sent them .
Nothing else .
I’ve sent an email stating this . My reply has been generic..
I’ve simplified my next email ,and await a reply.
This has been on going since January 2025 .when I order and paid in full for a service I’ve yet to receive.
I’ve also an added concern.If the tyres are sent back to sender .There is nothing stating who the tyres belong to as I understand it .
So I my not even never see a refund.Not that I’m asking for one .All I want are 4 new tyres on my car …
I cannot speak to someone personally.I’m getting desperate for this to be resolved ASAP.

4 mars 2025
Omdöme utan inbjudan
Logotyp för Grip500.co.uk

Svar från Grip500.co.uk

I'm sorry to hear about the difficulties you've been experiencing with your tyre order. It seems there has been some confusion with the paperwork and communication. I recommend contacting our service team through your customer account or our online messaging system to ensure your case is prioritized for a swift resolution. Please mention the discrepancies in the paperwork and your concerns about the tyres being returned. Our team will work to clarify the situation and ensure you receive the service you paid for. Thank you for your patience, and we are committed to resolving this issue as soon as possible.

Betygsatt 1 av 5 stjärnor

I ordered correctly, they made a mistake

I bought a set of front tyres from the company and got them placed under my car. My new tyres from Grip500 kept leaking air so I had them checked.
It turns out that I had bought the correct size tyres, which I was able to prove via e-mail, however, Grip500 had sent me the incorrect size. I should have checked this when it arrived, but working 2 jobs and having a large family I placed my trust in the company to send the correct item.
When I emailed them, they brushed me off straight away without any apology. To clarify, I never expected them to refund me the tyres as I have been using them but maybe offer me a discount on the next set or at least an apology.
All I got was:
"Dear customer,
We regret to inform you that we cannot process your request.

Best regards,
Kara"

Not professional at all, please check that GRIP500 do their job correctly and sends you what you have ordered. Since they are NOT responsible for mistakes they make! makes sense right?

12 februari 2025
Omdöme utan inbjudan
Logotyp för Grip500.co.uk

Svar från Grip500.co.uk

I'm sorry to hear about your experience with our service. It seems there was a misunderstanding regarding your request. We strive to ensure that all orders are processed accurately, and I apologize for any inconvenience caused by receiving the incorrect tyre size.

Please contact our customer service team again, and we will prioritize your case internally to find a suitable resolution. Your feedback is valuable, and we are committed to improving our service. Thank you for bringing this to our attention.

Betygsatt 5 av 5 stjärnor

Absolutely brilliant company

Absolutely brilliant company. I asked them some questions before I ordered and they have excellent knowledge about what I needed. Delivery was sublime. I will use this company continually. Except my experience as one to be trustworthy

25 september 2024
Betygsatt 5 av 5 stjärnor

First class from start to finish…

First class from start to finish…. I had a small issue with my delivery where I was at work when my tyres were delivered no card left by the courier one email to customer services n my order redelivered the following day n left in a safe place

16 september 2024
Betygsatt 5 av 5 stjärnor

What a freaking service!!!

How about it? The delivery of four brand-new tyres, which I ordered late on Monday night, came on Wednesday afternoon! The service has been excellent! I'll be using this website going forwards and I'll be recommending it to friends and family! Please continue doing a great job serving the clients!

12 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast service

Fast service. Happy with the tyre and all around just happy with what you guys offer. Will definitely be back to buy more in the future!

1 maj 2024

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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