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D&G- Stirling branch
I had my car in for an MOT amazing customer service from James and extremely friendly staff overall, will be back for future services!

D&G Stirling Branch-
Great customer service recently received from James and his team, a friendly bunch with great knowledge and expertise!
I have been to D&G Stirling many of times and I will always return due to the quality of work, prices and great customer service :)

D&G Stirling= Recently had my MOT and service done at the D&G Stirling branch and I was welcomed by a lovely man called James, he guided me through everything and ensured all procedures to my car was carried out with professionalism and care. Thank you for the great customer service, I will definitely return to Stirling D&G

Had 4 coils replaced at Falkirk branch , asked if noise from exhaust could be checked out while up on the ramp . At pick up found out message not passed on , Allan took the car back round , heat shield bent back ; no more rattle . They went the extra mile at no cost and gave me peace of mind . Will be checking in when next MOT comes around . Excellent service , Recommend.

Booked my Honda Jazz in to branch in Stevenson Rd Edinburgh to have tracking done, Was told car would be ready 1.30pm, On arrival Manager told me that they weren't able to adjust nearside track rod end because it was faulty. Took me into workshop were young lad raised car on ramp to show me problem, pointing to the boot on end of the drive shafts, not track rod end, went back to reception were manager told me they couldn't do work today I told him I would get my mechanic to check it out. Called my mechanic who was puzzled as he had just mot and serviced car, took car to him put car up on ramp to examine track rod end as you can see from pictures had not been touched was not faulty in any way. I am disappointed with the service D&G provided feel they were trying to create work that wasn't there. I am a pensioner so motorists have enough expense without your company trying get more money for false problems.

Great service from the rutherglen branch. Staff where really helpful

Had Mot and service done. Ryan was brilliant! Would highly recommend great reasonable friendly service!

They should rename the Musselburgh branch DickTurpnMotors. My daughters car failed it’s MOT on 3 things, wipers not clearing windscreen, front near side ball joint excessive play and 2 front rubber dust covers for tie rods, She was quoted at £775 for repairs, The car a Nissan Qashqai was taken to a reputable Garage in Dalkeith , total cost including MOT was £340, I’ve contacted DVSA in regards

Phil and the team are excellent .my car failed it's mot and the team got the repairs done quickly and at a good price. Keep up the good work.
Faeme steve.

Warm and welcoming both Kia and Ciaran. Thanks for a prompt service and fitting two tyres promptly for me and at a reasonable price. Highly recommend D&G Autocare in Livingston. Excellent service

I’ve used D&G Autocare in Carlisle a few times now, always good on price, always happy to help, always willing to go the extra mile, nothing is too much trouble. I won’t go anywhere else now.

The guys at D&G Stirling were extremely helpful and got the issues with my car sorted very quickly. I will definitely go back to them if needed in the future.

I had a new timing belt and water pump kit fitted to my Passat 30 months/28k miles ago and due to being poorly fitted by your Livingston branch the tensioner pulley failed. The garage I then took the car to, to be repaired made me aware of the poor installation and even that silicone was used to fit the water pump. Rectifying this incredibly poor workmanship has cost me over £800. I will never use D&G again. Ever.

Just been in to Cumbernauld d and g autocare and delighted with service and work that they carried out

We were traveling from near Fort William (Scotland) to near Birmingham (England) alight came on to say I had low pressure in one or more tyres. I could not find how to work the warning. Falkirk happened to be the next town and when we got there we used Google to find somewhere that could check the fault. We phoned Dandg (one of the best things I have ever done)They directed me to their unit sorted my problems set the tyre pressures and directed me back to the motorway and all done at max haste. The charge was Nothing Zero Zilch I left a small donation to a hangover but I was far to mean for their GENEROSITY.

Got my car towed here after it wouldnt start no warning, nothing. It sat for days before they even looked at it. Then said they think it might be the wet belt. Its a 2019 ford focus diesel it doesnt even have a wet belt! Then said it might be this it might be that and then said they would need to strip the engine. Lost all confidence in them by that point! Needless to say got someone to lift the car and took elsewhere!

Falkirk branch.

CAUTION: D&G can damage your vehicle and claim it wasn’t them. If you use the Falkirk branch (I suggest you don’t), I strongly recommend using your phone to record a walkround video of your car at drop off, then checking it again on collection. Stupidly, I didn’t…

My car was with D&G for MOT on 17/12/25 (Invoice FK144059). I’d used them before so didn’t think to check my car before/after as I trusted them. Car went in perfect, car returned to me with damage: two dents, one either side of the bonnet badge. A PDR technician’s opinion is this damage is 100% consistent with pushing down on the bonnet to close it. The correct method to close a car bonnet is drop it from a small height, NOT press down on it by hand.

D&G deny liability because I didn’t report the damage before driving off their premises. I drove directly home (approx 2 miles) and didn’t notice and report the damage until the next day. Between arriving home and noticing the damage, my car didn’t move from my CCTV-covered driveway. i.e. I can prove the damage didn’t occur in my possession. But that’s not good enough for D&G.

So like I say, use at your own risk.

Utterly frustrated and certainly won’t recommend or return to D&G. Discussed it with their ‘Operations Manager’ but they continue to deny liability.

Took my car for MOT, it needed work it to pass so I paid, work done, car back the road. It did have a few advisory notes, but NOT for the rear offside brake line. So now I have no car and no way of getting it up to them to look at. They were not helpful at all.

Just got car mot and service at musselburgh branch.have used these guys for years.would not go anywere else

My ex partner recently took her car to D&G Inverkeithing as she noticed a knock from the rear. Was charged £526.60 for a front suspension arm, tie rod end and wheel alignment. Over £300 charge for labour for work that should take a maximum 1.5 hours and that’s with issues. May I also add the problem still there. Upon calling the “ operations manager “ at head office she was told “ if your not happy at the price don’t use us again”

All proof i.e Registration number and invoice number have already been sent to D&G Autocare head office.
Invoice number IK187321

*** UPDATE ***
I have had no communication from D&G Autocare and as such they have decided to block me rather than communicate which is both immature and unprofessional. I’ll be submitting my findings to Motor Ombudsman.