Grip500.co.uk Omdömen 

Easy to deal with. Contact with them is really quick. Delivery was quick too. Definately use these guys again A+

Grip500 send me the wrong size tires in Switzerland and this was an online processing error as ordered the same correct size from another company and copy+paste the order. However, Grip500 send me the wrong profile size tires TWICE and when i requested Exchange for the right size as it was an option on the Grip500 website i received excuses about not able to exchange and demand for me to pay CHF 30 per tire to return. Grip 500 is a scam company who are looking for customers in european cities where they have no warehouse to serve and easy to steal. Do NOT buy TIRES from GRIP500. Worse customer service ever experienced!!

Thanks for your fairly prompt reply,howeverI remind you that the tyre order we are talking about was generated by Grip500,not me ,
so why did it take 13weeks for you to return my money minus bank charges which I incurred because you placed an unwanted order?
Notwithstanding that fact,(which is true and is on the record via my account with you) where is my apology?where is the explanation for all this aggravation you are causing me?
You still owe me €7,00 too.
For the record I am quoting order no.FR-1120-81327.
Bewildered with your obfuscations. I remain unhappy with your companies attitude when found out to be in the wrong.Uncaring,unapologetic,dictatorial and most of all plainly untruthful.
Simon D.Wells

I bought a tyre and rim. The only tyre was delivered and cause of Brexit rim was sent back to the original depot without notifying me beforehand, redelivery option unavailable. I wasn't impressed at all not even apologise given by the company.

Great price and fast service. I would use again

Abysmal in every respect. I ordered the wrong size tyres by mistake. I wanted to change them...not possible according to their customer services so I asked to return them. They wanted £25 per tyre to return and also refused to pick up from my address. They said they could only pick up from the fitting garage.

Check contact details before you order and be warned....no phone number, email, instant chat facility or postal address on their website. You have to wait days for them to respond through their contact us page and when they do respond they avoid answering your question probably as English is obviously not their native language (I understand they are based abroad). You then have to message them again.....and it goes on for weeks and months like that for a simple question. I'm sure if you haven't made a mistake on your order like I did its fine but if there is any problems with your order then good luck. You will be waiting for ages for a response and likely to be fobbed off. They try to make it as difficult as possible for you to return. Do yourself a favour and use a competitor like Asda tyres. 100 times better customer service with people you can actually speak to on the phone! I will never use Grip 500 again....absolute rubbish!

Tyres delivered quickly, now fitted and doing great. Thanks.

Not received my tyre yet!!

I was contacted this morning after me complaining.They advised me of a refund.
So which is it?refund or delivery?
Thanks

Fantastic deal & really good service, kept well informed & delivered on time, many thanks

I ordered 4 x Continental Wintertrac TS 860 195 55 16 tyres for my wife’s Mini Cooper S. Ordering was easy and price was better than any other online company. Delivery time was reasonable too. My only minor criticism would be the post sales communications which could be a bit more customer friendly. I’d definitely use Grip500 again

Great price, great communication and speedy delivery. It was a shame the garage that Grip500 recommended could fit the tyres, firstly weren't able to and had never actually heard of Grip500!

I would recommend for home delivery or someone you know

Good communication and speedy delivery. Good tracking information

Top notch. my merchandise was delivered on time

The price was right, and shipping was included. The tyres arrived in fine condition.

Thank you for all. Next time will do again.

Excellent service set 4 tyres ordered 10am, delivered 0830 next day. Would recommend👍

Very prompt service. Only issue I had was when you set up your delivery address. Make sure that you take care to set it up properly, that being said their customer service works promptly and resolved my issue.