Goldensands Boutique Omdömen 

Honestly, this whole thing looks really dodgy! A jumper that looks nothing like the pictures, a return to China, a lost parcel and a customer service team that never responds… 🚩 I’d be very careful before ordering from them!

Franchement, ça sent mauvais cette histoire ! Un pull complètement différent des photos, un retour en Chine, un colis perdu et un service client aux abonnés absents… 🚩 Je serais très prudent avant de commander chez eux !

Scam scam scam.

I could not believe how completely shite my”leather shoe” order was
This is a scam. I can’t believe I
got caught.
Even read reviews (on their site!

Didn’t even bother sending them back as I realise they wait for two weeks reject and then resell to the next customer.

Cannot believe people do this - website looks surface legit.

Check - phone link and chat link- no one calls you back- due to being busy. Lol!
Do not buy -
SCAM

as a experienced shopper

Products were cheap. Returns process was expensive and complicated to an address in China. Package got lost in customs in China and I never received my refund. Don’t make the same expensive mistake.

the worst company i have ever dealt with, total lack of care with refunds. they dont follow up with their suppliers in china, my refund was sent in may and now October and still have received nothing. NO ONE PURCHASE OFF THIS COMPANY. they do not care about you or your money. scum

Send a poor product that was nothing like what I ordered. I followed their returns policy and they have continuously delayed a refund and ignored communication. Stay away!!

I wish I read the reviews before a bought a $53 coverup that went directly into the trash. Did not look like the photo AT ALL. poorly made, crappy materials and way too small. Never again.

Do not buy from this company, it’s a scam what you get is nothing like the picture, and to try and get your money back is impossible.

A very dishonest company DO NOT BUY from Golden Sands. You cannot get in contact with anyone.Items are not as they appear on the website.Despite being sent the wrong coloured dress, they still expect you to pay the shipping costs. Sent POD 4 times no reply.This is been ongoing since July 2026 and it is now Oct 2026.

Surprised that Golden Sachs would stoop to this level. Site is a scam. Don’t fall for it. Don’t make same mistake. Search and you’ll see all the complaints!!

Do not buy from this seller.....

My experience with Golden Sands Boutique has been extremely disappointing.

I purchased multiple items based on the website photographs, descriptions and fabric claims. What I received was very different from what I ordered and what was advertised.

One item was completely the wrong garment, another was supplied in the wrong size, and an item advertised as linen was actually polyester. The overall quality of the clothing I received was extremely poor, with cheap materials, poor stitching and finishing that did not resemble the quality represented on the website or justify the prices charged.

I contacted the company multiple times requesting to return the items and receive a full refund. My initial emails were not answered. When they eventually responded, they continued asking me for photographs of individual items rather than providing a return label and resolving my request to return the entire order.

Based on my experience, I would strongly recommend that other buyers exercise extreme caution before purchasing from this company. The products I received did not match what was advertised, and getting the matter resolved has been extremely difficult.

I would not purchase from this seller again.

Went to return item for refund to China but it failed to receive confirmation from customs by merchant because merchant would need to paid dutys to receive item so package was sent back to me via shipping, so 30 day return grantree is worthless if the merchant does not accept the customs duty.

Absolutely frustrating experience!! Totally different product ! They don't take responsibility and they tell you return postage is the responsibility of the customer even when the product has no similarities with the photo!! Of course it is really expensive to return the parcel ( more expensive than the product !!)

I wish i could give a 0 star! Item was nothing like to picture. Fabric cheap and nasty. Colour was not like what i chose. Ive email for a refund, no answer! If i had seen these reviews first i wouldnt have even bothered.

WARNING WARNING WARNING
Wow what a bloody SCAM. stay away. Wish I could do 100 minus star review.
The Low grade poor quality crap that was sent to me, did not look like the pictures. Then I sent several emails with pictures and descriptions no response. Then I got a response, I asked for a simple refund please and a return lable, as I did not change my mind I got duped SCAMED, I am happy to return thier crap no problem. I get TWO different Chinese addresses I pair to go to one address one pair to go to another address but they are the same pants just different colours how do you know which one goes where? I ask? They want me to post to two different places in china at my expense when they cheated me. The address on the packaging when it arrived said NSW, online it states the office is in London, I thought I was dealing with a UK company, it appears to be a spiders web that I just got caught in. It's a bloody Joke and I am furious. How dare they. Do your selves a favour people do not get caught out.

Dishonest use of a uk address on promotional material. Less than transpatent returns process to China which is expensive. Item not remotely correctly sized.

Drop shipping from TEMU do not use.

Slow delivery, dress was nothing like the photo. Poor quality and sizing. Paid $20 aus to return and over a month and still no refund . Company asking for A POD .. before refunding. Auspost shows parcel still at China customs

Purchased a pants set, firstly it looks nothing like it does on the picture. Secondly the item come and they sent me the wrong colour. I ordered Blue they sent me cream then tell me I have to pay to send the item back that they incorrectly sent me in the first place. And the item has to be sent back to China.Thirdly, the item was scrunched up in a ball and shoved in a plastic bag, not even folded. No labels on the item cheap horrible material. Nothing like what their website portrays them to be. Customer service is appalling to say the least, they take a they take a week to reply to you. Absolute rip off.
Don’t waste your money.

The shirt was meant to be an XL but when measured up against their sizing chart it only came up as a small. Also the quality was poor . Despite the address on the website being a UK address when pressed about return they sent me an address in China to return item to. Despite the fault being theirs they expect me to pay return shipping which will probably cost as much as the inferior shirt did. Do not buy!

Again, one more unhappy client.
After receiving a very disappointing jumper totally different from the picture on their website. Ask for refund. Had to send back to china. Their address of the warehouse is 3 lines long and I sent it on the 3rd of July 2026 and still hasn't arrived as we speak.
Very disappointed. Contacted customer service and left a message on their website. Nobody emailed me back.
AVOID AVOID not trustworthy company.