Really good vendor for Aussie genshin merch. Bought quite a few things from them. They accidentally left something before sending (i don't blame them, it was a very plain brown box) but sent it later... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Genshin Whales is always such a pleasure to buy from. They're very quick on the ball with just about anything. They reply to queries and emails in about a day. If there's something out of stock,... Se mer
I received my offical Honkai: Star rail Kafka display box in a well packaged parcel. Happy to be prepared for when I get my figure. I would recommend purchasing with them as they reply to your message... Se mer
Package was sturdy and the items seemed to be well packed. But one of the set (Inazuma) was damaged in two of its corners and the cardboard was crushed there. Otherwise, the other stuff was in perfect... Se mer
Företagsinformation
Skrivet av företaget
Based in Sydney, Australia. Selling Official Genshin Impact, Honkai: Star Rail, Arknights and Zenless Zone Zero merchandise.
Kontaktuppgifter
Sydney, Australien
- 0481817375
- contact@genshinwhales.com.au
- genshinwhales.com.au
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
100% Satisfaction
2nd Purchase with Genshin Whales. Both times received items on time and no problems with Merch. Would shop again.
my grandson loves he figurine
When they were out of stock
When they were out of stock, they informed me immediately and gave me alternatives for other products or a refund.
Surprised
Quick delivery
Great quality products
What more could you ask for
Have ordered twice and so far great
Got everything I wanted
Got everything I wanted! It was a little sad that it said the aranara keychains were available when they weren't, but overall I'm happy! I got my Cacucu and I got a blind bag for my sister! She got the chimera she wanted lol!
Great experience
My overall experience was very positive. I purchased Honkai: Star Rail Awooo Firm Chimera Pet Blind Bag as a present for my daughter, and everything went smoothly from start to finish. The delivery arrived exactly as expected, right on time and in great condition, which made the surprise even more special. The product itself matched the description and met our expectations, adding to the joy of giving it as a gift. I appreciate the reliable service and would confidently recommend this to others looking for a hassle-free purchase.
Easy to order
Easy to order. Quick shipping information provided and arrived fast. Item exactly as described.
I was able to get a replacement part…
I was able to get a replacement part for my bag
It took I little while but I’m very happy
Amazing Oceania Proxy
Honestly this was a "test order" with a new proxy and everything shipped perfectly, undamaged, and was exactly what I was looking for!
Quick delivery and the package came…
Quick delivery and the package came without any damage.
Great experience all the way
Great experience all the way, from ordering on website to final delivery :)
Good quality
Bought a bag and bracelet. Pretty good quality and surprisingly decent delivery time.
Thanks for helping me with my order…
Thanks for helping me with my order from ordering stage to completion and also extra goodies given as a gift \(^-^)/
Defected product? not a problem.
Wonderful service, there was a slight defect with the order i recieved and after some troubleshooting they sent me a brand new replacement at no extra cost, plus the return lable to send the defected product back, they made the process smooth and seamless.
Preorders here are legit
Ordered from Canada. I was skeptical at first as on other websites, the preorders were closed, but I took my chance and preordered here. I got frequent updates and it came within the time I expected. The product was carefully packaged and good quality too. I’m happy with my purchase
Fantastic!
Fast postage, package arrived perfect and was exactly as described. So happy with them, thanks so much!
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